Re: Delivery notification unable to receive

[Sai Valluripalli]

This issue is resolved with Pravav after uploading the correct Direct certificate.

Thanks

On Thu, Apr 2, 2026 at 10:46 AM Sai Valluripalli <digitalh...@gmail.com> wrote:

For SMTP 39, the tool will send you the direct email and your server has to send back Processed and Dispatched MDNs to pass

On Wednesday, February 4, 2026 at 1:43:52 AM UTC-5 Devayani Pawar wrote:

It would be great enough to understand why the delivery notification is not being received, even though the Direct message is received successfully?

On Sunday, 1 February 2026 at 22:54:49 UTC+5:30 Pranav Kulkarni wrote:

Hi Team,

Please find the logs from the H1 Delivery Notification test below. The Direct message is being received successfully by our system; however, we are not receiving any delivery notification.

Test Logs:

1. Sent an email with the Disposition Notification header to fh...@fhir.spryhealth.care

2. Email sent successfully

3. Message-ID: <1989786961.6572.1769965468852@localhost>

Could you please help us understand why the delivery notification is not being received, even though the Direct message  is received successfully?

Thanks,
Pranav

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