B1->Send using Edge Protocol- SMTP Failing

[Ashwin Warrier]

Hello,

I am running into an issue with testing the B1 criteria for Paragraph (i) (A) Send using Edge Protocol- SMTP. We are getting the following error:

"ERROR: Cannot fetch email :No login methods supported!"

The same account works when trying to test  Paragraph (i) (B) Receive using Edge Protocol:

We looked at the SMTP logs and did not see any attempts to login using the service account provided when testing Paragraph(i)(A).

Can someone please assist me get more info or direct me on how to resolve this?

Thanks,

Ashwin Warrier

[Sai Valluripalli]

This has been fixed yesterday. Try again today.

Thanks

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[Faisal Shahzad]

Hello, 

Its still failing for me, I waited for 3 mins even then its still shows the same