Any way to get some help on the B1 tests pending?

[Tim Hargan]

I previously posted under my personal email.  We are having issues with the B1 tests for over a month and have not gotten any real followup or support other than to use the http connection instead which we did.  I have not gotten any responses since then.   We get a positive response back but the site still shows as sending.  This is a system that previously worked.

Please let me know if there is something else we are supposed to do?

Thanks
Tim

[Sai Valluripalli]

Hello,

Can you post the specific test case number, what are the inputs and what errors are you seeing on the tool to help us investigate.

Thanks

[Tim Hargan]

XDR Test 1 - just sits there as pending using either endpoint 

[Tim Hargan]

the from address is thar...@mu3.directaddress.net
sending 170.315_b1_toc_amb_sample1_v2.pdf

[Sai Valluripalli]

Are you able to pass XDR 3?

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[Tim Hargan]

Yeah sending to us is not an issue

[Tim Hargan]

Can anyone actually follow up and look into this as to what is going on?  I have been trying to get someone to look into this for months now   - months with no useful help.

[Sai Valluripalli]

Will email you directly to address this issue

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/a48f7ed6-894b-4f27-8282-e8ac413a5070n%40googlegroups.com.

[Braeden Rai]

Hello,

We seem to be encountering a similar or the same issue. We can receive messages just fine from cases like XDR 3, but XDR 1 is always stuck at pending, even when we see the message received successfully from our perspective. 

Has there been any troubleshooting done on this? 

Thanks,

Braeden

[Sai Valluripalli]

Yes, did you test XDR 1 today? Are you still not able to pass?

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/d4839366-5477-43ca-90bb-b6aeca3ec64dn%40googlegroups.com.

[Braeden Rai]

I was testing XDR 1 today and yesterday and have not seen it pass yet.

[Tim Hargan]

Im testing it tonight - in a couple of hours 

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/CANBkn4sDOSmGZ5G9nf%2BquK83U%3Du_oVhfSZmr%2BNjT%2BeMNMA9-1Q%40mail.gmail.com.

[Tim Hargan]

So – I tried the self validation first just to confirm and this is what I still see

 

 

 

From: edge-te...@googlegroups.com <edge-te...@googlegroups.com> On Behalf Of Sai Valluripalli
Sent: Tuesday, April 14, 2026 5:16 PM
To: Braeden Rai <braed...@gmail.com>
Cc: Edge Test Tool (ETT) <edge-te...@googlegroups.com>
Subject: Re: Any way to get some help on the B1 tests pending?

 

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Yes, did you test XDR 1 today? Are you still not able to pass?

 

On Tue, Apr 14, 2026 at 4:29 PM Braeden Rai <braed...@gmail.com> wrote:

Hello,

 

We seem to be encountering a similar or the same issue. We can receive messages just fine from cases like XDR 3, but XDR 1 is always stuck at pending, even when we see the message received successfully from our perspective. 

 

Has there been any troubleshooting done on this? 

 

Thanks,

Braeden

On Thursday, April 9, 2026 at 10:29:51 AM UTC-5 digitalh...@gmail.com wrote:

Will email you directly to address this issue

 

On Wed, Apr 8, 2026 at 5:09 PM Tim Hargan <harga...@gmail.com> wrote:

Can anyone actually follow up and look into this as to what is going on?  I have been trying to get someone to look into this for months now   - months with no useful help.

On Thursday, April 2, 2026 at 3:39:04 PM UTC-4 Tim Hargan wrote:

Yeah sending to us is not an issue

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/CANBkn4sDOSmGZ5G9nf%2BquK83U%3Du_oVhfSZmr%2BNjT%2BeMNMA9-1Q%40mail.gmail.com.

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