Received Direct message is stored in inbox, but notification email is not saved
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Pranav Kulkarni
Jan 13, 2026, 1:24:03 AMJan 13
to Edge Test Tool (ETT)
Hello everyone,
We are testing H.1.4 – Receive Health Information Using Direct (Required) and are seeing an issue where the received Direct message is stored correctly in the inbox, but the notification email (MDN / delivery notification) is not being saved or tracked as expected.
Below is the detailed scenario.
Test Case Description Test Name
H.1.4 – Receive Health Information Using Direct
Step-by-Step Flow Step 1: Receive Direct Message
-
Sender: tes...@ett.healthit.gov
-
Recipient: in...@dev.unityhealth360.com
-
Message is:
-
Signed
-
Encrypted
-
Valid Direct message
-
Result:
-
Message is successfully received
-
Message is stored in the inbox
-
Message is visible in the UI with a valid Message ID
✔ Receive functionality works as expected
Step 2: Send Notification (MDN / Delivery Notification)
-
Our system generates and sends an MDN automatically after receiving the message
-
MDN is:
-
multipart/report; report-type=disposition-notification
-
Signed
-
Encrypted
-
Sent to postm...@ett.healthit.gov
-
Application logs confirm:
MDN sent successfully
Observed Issue
-
The original Direct message remains stored in the inbox
-
However, the notification email (MDN / delivery notification):
-
Is not saved in the inbox
-
Does not appear in message history
-
Is not visible in UI or logs as a stored message
-
There is no delivery error reported by SMTP.
Expected Behavior
After a Direct message is received and stored in the inbox:
-
The corresponding notification email (MDN / delivery notification) should also be:
-
Persisted
-
Traceable
-
Viewable for audit / validation purposes
-
Questions
-
Is the notification email (MDN) expected to be stored in the inbox, or is it processed separately?
-
If MDNs are not stored, is there a recommended way to audit or verify notification delivery?
-
Are inbox storage rules different for:
-
Incoming Direct messages
-
Notification / MDN messages?
-
Any clarification on expected behavior would be appreciated.
Summary
-
✔ Direct message is received and stored in inbox
-
✔ MDN is sent successfully
-
❌ Notification email is not being saved or tracked
Looking for guidance on whether this is expected behavior or a configuration issue.
Thank you.
Sai Valluripalli
Jan 13, 2026, 11:31:19 AMJan 13
to Pranav Kulkarni, Edge Test Tool (ETT)
Have you registered your direct address here before running the tests?
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Pranav Kulkarni
Jan 14, 2026, 2:06:38 AMJan 14
to Edge Test Tool (ETT)
Yes
Sai Valluripalli
Jan 14, 2026, 8:59:39 AMJan 14
to Pranav Kulkarni, Edge Test Tool (ETT)
You should send the MDNs back to the 'mail from' address, but this test case is testing the successful receipt of the direct message to your direct email address. you should setup a contact email when you register your direct address, The contact email should be a smtp address to which the tool will send validation results of the direct message
To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/e345ab76-ead1-45c0-b86a-7f72681d8c9fn%40googlegroups.com.
Pranav Kulkarni
Jan 15, 2026, 1:36:54 AMJan 15
to Edge Test Tool (ETT)
Here is logs..
PROCESSING LAST MESSAGE | FROM=hisp-t...@direct.ett.healthit.gov | SUBJECT=null | CONTENT-TYPE=APPLICATION/PKCS7-MIME; name=smime.p7m;
smime-type=enveloped-data
2026-01-15T12:04:13.529+05:30 INFO 84394 --- [ scheduling-1] c.c.e.s.impl.DirectMessageServiceImpl : MDN encryption cert subject = EMAILADDRESS=ett.healthit.gov, CN=ett.healthit.gov, O=Drajer LLC, L=Boyds, ST=MD, C=US
2026-01-15T12:04:13.529+05:30 INFO 84394 --- [ scheduling-1] c.c.e.s.impl.DirectMessageServiceImpl : MDN encryption cert issuer = EMAILADDRESS=intermediate.healthit.gov, CN=intermediate.healthit.gov, O=Drajer LLC, L=Boyds, ST=MD, C=US
2026-01-15T12:04:13.529+05:30 INFO 84394 --- [ scheduling-1] c.c.e.s.impl.DirectMessageServiceImpl : MDN cert serial number = 423
2026-01-15T12:04:13.529+05:30 INFO 84394 --- [ scheduling-1] c.c.e.s.impl.DirectMessageServiceImpl : MDN cert key usage = [true, false, true, false, false, false, false, false, false]
DEBUG: JavaMail version 1.6.2
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: URL jar:file:/home/ttpl-lnvl15-0278/.m2/repository/org/eclipse/angus/jakarta.mail/2.0.4/jakarta.mail-2.0.4.jar!/META-INF/javamail.address.map
DEBUG: successfully loaded resource: jar:file:/home/ttpl-lnvl15-0278/.m2/repository/org/eclipse/angus/jakarta.mail/2.0.4/jakarta.mail-2.0.4.jar!/META-INF/javamail.address.map
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle]
DEBUG SMTP: need username and password for authentication
DEBUG SMTP: protocolConnect returning false, host=mail.dev.unityhealth360.com, user=ttpl-lnvl15-0278, password=<null>
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "mail.dev.unityhealth360.com", port 25, isSSL false
220 mail.dev.unityhealth360.com JAMES SMTP Server Server (JAMES SMTP Server ) ready
DEBUG SMTP: connected to host "mail.dev.unityhealth360.com", port: 25
EHLO TTPL-LNVL15-0278
250-mail.dev.unityhealth360.com Hello TTPL-LNVL15-0278 [103.167.184.90])
250-AUTH LOGIN PLAIN
250-AUTH=LOGIN PLAIN
250-PIPELINING
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 STARTTLS
DEBUG SMTP: Found extension "AUTH", arg "LOGIN PLAIN"
DEBUG SMTP: Found extension "AUTH=LOGIN", arg "PLAIN"
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: Found extension "STARTTLS", arg ""
STARTTLS
220 2.0.0 Ready to start TLS
EHLO TTPL-LNVL15-0278
250-mail.dev.unityhealth360.com Hello TTPL-LNVL15-0278 [103.167.184.90])
250-AUTH LOGIN PLAIN
250-AUTH=LOGIN PLAIN
250-PIPELINING
250-ENHANCEDSTATUSCODES
250 8BITMIME
DEBUG SMTP: Found extension "AUTH", arg "LOGIN PLAIN"
DEBUG SMTP: Found extension "AUTH=LOGIN", arg "PLAIN"
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: protocolConnect login, host=mail.dev.unityhealth360.com, user=in...@dev.unityhealth360.com, password=<non-null>
DEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2
DEBUG SMTP: Using mechanism LOGIN
DEBUG SMTP: AUTH LOGIN command trace suppressed
DEBUG SMTP: AUTH LOGIN succeeded
DEBUG SMTP: use8bit false
MAIL FROM:<in...@dev.unityhealth360.com>
250 2.1.0 Sender <in...@dev.unityhealth360.com> OK
RCPT TO:<hisp-t...@direct.ett.healthit.gov>
250 2.1.5 Recipient <hisp-t...@direct.ett.healthit.gov> OK
DEBUG SMTP: Verified Addresses
DEBUG SMTP: hisp-t...@direct.ett.healthit.gov
DATA
354 Ok Send data ending with <CRLF>.<CRLF>
Date: Thu, 15 Jan 2026 12:04:13 +0530 (IST)
From: in...@dev.unityhealth360.com
To: hisp-t...@direct.ett.healthit.gov
Message-ID: <1989346641.3.1768458853553@TTPL-LNVL15-0278>
In-Reply-To: <28307732.1615.1768458250984@localhost>
References: <28307732.1615.1768458250984@localhost>
Subject: Disposition Notification
MIME-Version: 1.0
Content-Type: application/pkcs7-mime; smime-type=enveloped-data; name="smime.p7m"
Content-Transfer-Encoding: base64
Original-Message-ID: <28307732.1615.1768458250984@localhost>
Disposition: automatic-action/MDN-sent-automatically; processed
Reporting-UA: UnityHealth360 Direct System
Content-Disposition: attachment; filename="smime.p7m"
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vhcAON1bCQAAAAAAAAAAAAA=
.
250 2.6.0 Message received
DEBUG SMTP: message successfully delivered to mail server
QUIT
221 2.0.0 mail.dev.unityhealth360.com Service closing transmission channel
but tool showing no message found.
PROCESSING LAST MESSAGE | FROM=hisp-t...@direct.ett.healthit.gov | SUBJECT=null | CONTENT-TYPE=APPLICATION/PKCS7-MIME; name=smime.p7m;
smime-type=enveloped-data
2026-01-15T12:04:13.529+05:30 INFO 84394 --- [ scheduling-1] c.c.e.s.impl.DirectMessageServiceImpl : MDN encryption cert subject = EMAILADDRESS=ett.healthit.gov, CN=ett.healthit.gov, O=Drajer LLC, L=Boyds, ST=MD, C=US
2026-01-15T12:04:13.529+05:30 INFO 84394 --- [ scheduling-1] c.c.e.s.impl.DirectMessageServiceImpl : MDN encryption cert issuer = EMAILADDRESS=intermediate.healthit.gov, CN=intermediate.healthit.gov, O=Drajer LLC, L=Boyds, ST=MD, C=US
2026-01-15T12:04:13.529+05:30 INFO 84394 --- [ scheduling-1] c.c.e.s.impl.DirectMessageServiceImpl : MDN cert serial number = 423
2026-01-15T12:04:13.529+05:30 INFO 84394 --- [ scheduling-1] c.c.e.s.impl.DirectMessageServiceImpl : MDN cert key usage = [true, false, true, false, false, false, false, false, false]
DEBUG: JavaMail version 1.6.2
DEBUG: successfully loaded resource: /META-INF/javamail.default.address.map
DEBUG: URL jar:file:/home/ttpl-lnvl15-0278/.m2/repository/org/eclipse/angus/jakarta.mail/2.0.4/jakarta.mail-2.0.4.jar!/META-INF/javamail.address.map
DEBUG: successfully loaded resource: jar:file:/home/ttpl-lnvl15-0278/.m2/repository/org/eclipse/angus/jakarta.mail/2.0.4/jakarta.mail-2.0.4.jar!/META-INF/javamail.address.map
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle]
DEBUG SMTP: need username and password for authentication
DEBUG SMTP: protocolConnect returning false, host=mail.dev.unityhealth360.com, user=ttpl-lnvl15-0278, password=<null>
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "mail.dev.unityhealth360.com", port 25, isSSL false
220 mail.dev.unityhealth360.com JAMES SMTP Server Server (JAMES SMTP Server ) ready
DEBUG SMTP: connected to host "mail.dev.unityhealth360.com", port: 25
EHLO TTPL-LNVL15-0278
250-mail.dev.unityhealth360.com Hello TTPL-LNVL15-0278 [103.167.184.90])
250-AUTH LOGIN PLAIN
250-AUTH=LOGIN PLAIN
250-PIPELINING
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 STARTTLS
DEBUG SMTP: Found extension "AUTH", arg "LOGIN PLAIN"
DEBUG SMTP: Found extension "AUTH=LOGIN", arg "PLAIN"
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: Found extension "STARTTLS", arg ""
STARTTLS
220 2.0.0 Ready to start TLS
EHLO TTPL-LNVL15-0278
250-mail.dev.unityhealth360.com Hello TTPL-LNVL15-0278 [103.167.184.90])
250-AUTH LOGIN PLAIN
250-AUTH=LOGIN PLAIN
250-PIPELINING
250-ENHANCEDSTATUSCODES
250 8BITMIME
DEBUG SMTP: Found extension "AUTH", arg "LOGIN PLAIN"
DEBUG SMTP: Found extension "AUTH=LOGIN", arg "PLAIN"
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: protocolConnect login, host=mail.dev.unityhealth360.com, user=in...@dev.unityhealth360.com, password=<non-null>
DEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2
DEBUG SMTP: Using mechanism LOGIN
DEBUG SMTP: AUTH LOGIN command trace suppressed
DEBUG SMTP: AUTH LOGIN succeeded
DEBUG SMTP: use8bit false
MAIL FROM:<in...@dev.unityhealth360.com>
250 2.1.0 Sender <in...@dev.unityhealth360.com> OK
RCPT TO:<hisp-t...@direct.ett.healthit.gov>
250 2.1.5 Recipient <hisp-t...@direct.ett.healthit.gov> OK
DEBUG SMTP: Verified Addresses
DEBUG SMTP: hisp-t...@direct.ett.healthit.gov
DATA
354 Ok Send data ending with <CRLF>.<CRLF>
Date: Thu, 15 Jan 2026 12:04:13 +0530 (IST)
From: in...@dev.unityhealth360.com
To: hisp-t...@direct.ett.healthit.gov
Message-ID: <1989346641.3.1768458853553@TTPL-LNVL15-0278>
In-Reply-To: <28307732.1615.1768458250984@localhost>
References: <28307732.1615.1768458250984@localhost>
Subject: Disposition Notification
MIME-Version: 1.0
Content-Type: application/pkcs7-mime; smime-type=enveloped-data; name="smime.p7m"
Content-Transfer-Encoding: base64
Original-Message-ID: <28307732.1615.1768458250984@localhost>
Disposition: automatic-action/MDN-sent-automatically; processed
Reporting-UA: UnityHealth360 Direct System
Content-Disposition: attachment; filename="smime.p7m"
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vhcAON1bCQAAAAAAAAAAAAA=
.
250 2.6.0 Message received
DEBUG SMTP: message successfully delivered to mail server
QUIT
221 2.0.0 mail.dev.unityhealth360.com Service closing transmission channel
but tool showing no message found.
nagesh.bashyam (Dragon)
Jan 20, 2026, 12:20:06 PMJan 20
to Edge Test Tool (ETT)
Please let us know if there is any further issues on this test.
Shaikh Imam Shaikh Maheboob
Jan 21, 2026, 9:34:14 AMJan 21
to Edge Test Tool (ETT)
Hi there,
its not working for us, can you please help with the exact response we need to send back for SMTP MT Test 39
to avoid ERROR: No messages found with Original Message ID: <175504282.2987.1769005710447@localhost>
its not working for us, can you please help with the exact response we need to send back for SMTP MT Test 39
to avoid ERROR: No messages found with Original Message ID: <175504282.2987.1769005710447@localhost>
Thanks and regards
Shaikh Imam Shaikh Maheboob
Jan 22, 2026, 11:15:19 AMJan 22
to Edge Test Tool (ETT)
failing test due to ERROR: No messages found with Original Message ID: <1874435947.3274.1769083100981@localhost> We recevied the MDN with correct message id and after responding it showing sent successfully
We tried plane message and signed massage but still failing, please help with correct response which need to send back for MDN.
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