Unable to Access ETT Tool – Password Reset Issue

[Vijetha Nayak]

Hi Team,

I am unable to log in to the ETT tool using my email address user.re...@qagtab.mirthmail.com. I am not receiving any “Forgot Password” emails for this account, even though all of my setup and configurations are associated with this email ID.

Could you please advise if there is a way to regain access using this email address? Alternatively, is it possible to remove all direct addresses associated with this email so I can set it up again?

[nagesh.bashyam (Dragon)]

We will investigate and get back to see if we can remove this email address and its associated tools.