Log for XDR Test 3 | do not display any error | unable to validated Receive Case XDR Test 3

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Vijai Krishna

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Jan 23, 2026, 10:38:32 AMJan 23
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Unable to perform Inbound request using the XDR Test 3 with following URL   https://gateway.acdmsit.ahcentral.com:8443/gateway/xdr.svc?Oid=1.3.6.1.4.1.22812.18.43.0.1&Community=Allscripts+Community+Direct+Messaging, Used CERT downloded from ETT 

Am i missing any required configuration with respect to CERTIFICATE to get processed from ETT through community .

Sai Valluripalli

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Jan 27, 2026, 8:27:02 PMJan 27
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Hello,
1. Make sure your endpoint is accessible to the internet/outside world
2. Make sure the downloaded ETT certs are the only certs in your truststore

Thanks

Vijai Krishna

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Jan 30, 2026, 11:39:47 AMJan 30
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Hi ,
I have tried placing the ETT certs in trust store , still I am facing issue with processing XDR Test3 > Receive case.
Unable to see the respective ETT error logs, response or request details.
Do see following error msg, which is so generic.


a problem occured while sending the XDR document


Thanks ,
Vijai 

Vijai Krishna

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Feb 2, 2026, 12:18:57 AMFeb 2
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Hello everyone,
Is there anything need to get done from ETT , to proceed with performing XDR - Receive case 3,5  ?
At present a generic error get displayed ,  "a problem occurred while sending the XDR document "
Unable to see any error logs / response / request details in ETT tool while performing test through ETT.
Please Clarify .

Thanks,
Vijai

Vijai Krishna

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Feb 10, 2026, 8:46:53 AMFeb 10
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Hi ,

Could you please confirm if we are good to proceed with performing XDR – Receive Case 3 using the following URL:
https://gateway.acdmsit.ahcentral.com:443/gateway/xdr.svc?Oid=1.3.6.1.4.1.22812.18.43.0.1&Community=Community+Direct+Messaging

Currently, a generic error is being displayed: “A problem occurred while sending the XDR document.” 

Is there any limitation we have while sending request through ETT .

Unable to see any error logs / response / request details in ETT tool while performing test through ETT.
Please Clarify .

Thanks ,
Vijai

Vijai Krishna

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Feb 10, 2026, 11:28:00 AMFeb 10
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Also could you please share us details error log , on processing request from ETT.
https://gateway.acdmsit.ahcentral.com:443/gateway/xdr.svc?Oid=1.3.6.1.4.1.22812.18.43.0.1&Community=Allscripts+Community+Direct+Messaging
Currently, a generic error is being displayed: “A problem occurred while sending the XDR document.” 

Thanks ,
Vijai

Vijai Krishna

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Feb 10, 2026, 8:55:12 PMFeb 10
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Hi,
Could you please share us detailed error log for the failure  while performing  XDR Test3 (receive) case through ETT .

Thanks ,
Vijai 

gary.a...@gmail.com

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Feb 13, 2026, 3:06:09 PMFeb 13
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We're having issues diagnosing an XDR Test 3 connection issue. Can Dragon or sometime else on the ONC side help us by providing the log entries? Let us know if the endpoint in the previous post is sufficient or if you need more information.

Vijai Krishna

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Feb 16, 2026, 4:40:42 AM (13 days ago) Feb 16
to Edge Test Tool (ETT)

Hello all ,

Could someone from the Edge Testing Tool team please review the query shared above and provide your inputs?

Your support on this is highly appreciated and will help us expedite the process. I do tried using the CERT downloaded from 'https://site.healthit.gov/direct/testbycriteria/B1 '  .


Thanks,

Vijai 

CERT_DWLD.jpg
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