XDR Test 2, Test 6 and Test 7 are stuck in pending status

[Raj Pothula]

Hi,

XDR Test 2, XDR Test 6 and XDR Test 7 are stuck in pending status after clicking the RUN button and sending the message.

Can someone please help in resolving this issue.

Thanks,

Raj

[Katie Crenshaw]

Thank you for submitting. This has been logged for review and a team member will reach out to you shortly. (Internal tracking SITE-4647)

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[Evan Brock]

Hello,

Can you please try running these tests again? I'm currently looking in to this issue and am unable to reproduce the issue. I have successfully run XDR Test 2, 6 and 7 and it was able to make it past the pending step on all 3. It's possible that this was a temporary interruption, or that the issue is isolated to certain users. 

If you're still having issues, can you provide your endpoint please?

Thank you,

Evan

[Tim Hargan]

I am currently experiencing this.  I had not used this test in a while and updated my certs and now I am actually seeing successful dispatch of the messages on my end but just pending on the test tool side.

[Sai Valluripalli]

Tim,

Please open a new post with the exact steps you took to execute the tests and what is the actual error you are seeing.

Thanks

[bhoomit majmudar]

We are facing the same issue for XDR 7 test too. Pls let us know if there is a known resolution for it.