C-CDA scorecard down?

Nubie, Madeline

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Dec 23, 2024, 8:58:33 AM12/23/24

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Hello,

Is the C-CDA scorecard tool down? I was able to use it early last week but have not been able to use it for several days now. The error says “Error returned within JSON for filename:<x>. An unknown error has occurred. I have retried a file that worked last week and get the same error.

Madeline Nubie
Principal Product Owner, iKnowMed

M: 510-908-9404

ontada

33 Arch Street | Boston, MA 02110

Ontada.com | Twitter | LinkedIn

Kim Poletti

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Dec 23, 2024, 4:54:37 PM12/23/24

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Hi - Thanks for reaching out. This has been logged for review and a member of the team will reach out in the near future.

Dan Brown SITE

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Dec 24, 2024, 12:31:30 PM12/24/24

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This issue was resolved yesterday (the day it was reported). Thanks for the notification. Please try the software again.
For some background, although the Scorecard was running, it was not running properly due to a DNS issue caused by server maintenance over the weekend (Sunday) which spilled into part of Monday. We are working on a couple of solutions both internal and external to both mitigate and have a backup plan in the future for this particular issue.

Thanks,
Dan

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