Direct Messaging Timeout Issue in ETT Testing

[Selvabharath m]

Hi Team,

I am currently performing Direct Messaging testing as part of the (h)(1) workflow in the ONC Edge Testing Tool (ETT), and I am encountering repeated TIMEOUT errors during message transmission.

Issue Summary:

• Messages are not being delivered and consistently show a TIMEOUT status.
• The “From” address in the logs appears as:
  processed.dispatched=...@localhost
• This indicates that the system is using an internal routing address instead of the configured Direct address.

• Observed Behavior:

• Messages are not reaching the recipient endpoint.
• No acknowledgment is received from the receiving HISP.
• System retries result in repeated TIMEOUT entries.

Likely Cause:

• Misconfiguration of the Direct “From” address in the HISP or application.
• The system is defaulting to an internal processed.dispatched address instead of the registered Direct address.

Requested Assistance:

• Verify that the correct Direct address is configured as the sender identity.
• Ensure certificates are properly bound to the Direct address.
• Confirm HISP configuration and outbound routing settings.
• Validate that the system is not overriding the sender address during message processing.

Kindly let me know if there are any procedures available on your side to help resolve this issue.

Thank you,
selvabharath