H1 - Send Direct Message - Timeout

[Facundo Jesus Gomez Algazán]

Hello everyone,

We are re-testing all the H1 tests for ONC certification and we are facing some issues trying to send direct messages from SITE. 

This used to work before but now it's timing out.

Our direct address is: dir...@wt-test.net

We'll appreciate help on this.

Thank you

[Vishnu Mulla]

To ensure we can review this accurately, could you please confirm or provide the following (if not already included):

        •        The Direct test scenario you are running (Sender / Receiver) and test case number

        •        The issue you are encountering and the expected behavior

        •        Screenshots of the issue or error messages observed

[Facundo Jesus Gomez Algazán]

Hello,

Paragraph (i) Send Direct Message 

We are facing time out errors while trying to send a message to our direct address and this was working as expected before:

We will appreciate your help on this, we have a scheduled demo for ONC certification next week. 

Thank you,

[Ven Jayaram]

Hi Vishnu, 

Any help on this would be super appreciated.  We are stuck with our ONC Certification :for TOC.

thank you so very much.
Ven Jayaram

Director, Software Engineering and Architecture

www.woundtech.net

[Sai Valluripalli]

Can you share the error message you are seeing? Try one more time and provide steps. There are no changes on our end.

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[Ven Jayaram]

Thank you so much, Sai. 

[Ven Jayaram]

Hello Sai, 

Just touching base with you to see if you had a chance to look at this issue.  I am super grateful if you let us know since we are in the midst of ONC Certification. 

Thank you so much,

Ven  

[Sai Valluripalli]

Hi,

It is timing out when the tool is trying to connect to your server on port 25. Is your port 25 open?

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