H1 - Send Direct Message - Timeout

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Facundo Jesus Gomez Algazán

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Apr 24, 2026, 1:50:11 PM (2 days ago) Apr 24
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Hello everyone,

We are re-testing all the H1 tests for ONC certification and we are facing some issues trying to send direct messages from SITE. 
This used to work before but now it's timing out.

Our direct address is: dir...@wt-test.net

We'll appreciate help on this.

Thank you

Vishnu Mulla

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Apr 24, 2026, 2:54:06 PM (2 days ago) Apr 24
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To ensure we can review this accurately, could you please confirm or provide the following (if not already included):

                The Direct test scenario you are running (Sender / Receiver) and test case number

                The issue you are encountering and the expected behavior

                Screenshots of the issue or error messages observed

Facundo Jesus Gomez Algazán

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Apr 24, 2026, 3:03:53 PM (2 days ago) Apr 24
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Hello,

Paragraph (i) Send Direct Message 

We are facing time out errors while trying to send a message to our direct address and this was working as expected before:
Screenshot 2026-04-24 at 3.59.59 PM.png

image008.png

We will appreciate your help on this, we have a scheduled demo for ONC certification next week. 

Thank you,
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