170.315(h)(1) Direct Project

[postman]

Hello ETT Team,

Please help with below issues.

1. Below direct email message status report shows TIMEOUT Status for Signing Certificate: GOOD_CERT, Can you please guide what could be the reason to show TIMEOUT?  (Attached GOOD_CERT Message Status.png)
         Also attached validation report, shows the error “This validation report does not exists” instead of showing full report. (Attached GOOD_CERT Validation Report.png)

Direct Validation Report
Validation from Thu Mar 09 09:12:43 UTC 2023
Report link: https://ett.healthit.gov/ett/#/direct/report/%3C60cc5270-5037-47f1-934a-4bd59c5be0c6%40service2.directaddress.net%3E

Direct Validation Report
Validation from Thu Mar 09 09:16:48 UTC 2023
Report link: https://ett.healthit.gov/ett/#/direct/report/%3C5625cd3d-e73f-4b3a-99ee-07bb7288fbfa%40service2.directaddress.net%3E

2. After sending direct message from x...@service2.directaddress.net mailbox to tes...@ett.healthit.gov, it sends validation report but giving same error for validation report “This validation report does not exists”.
                   Can you please help what could be the reason to throw this error instead for showing full validation report. (Attached  send a payload to tes...@ett.healthit.gov Validation Report.png)

Direct Validation Report
Validation from Thu Mar 09 10:53:57 UTC 2023
Report link: https://ett.healthit.gov/ett/#/direct/report/%3C89f4b011-8505-4781-830a-177401f1e237%40service2.directaddress.net%3E

Regards,
Ashok

[Katie Crenshaw]

Thanks for reaching out. This has been logged for review and a member of the team will reach out in the near future.

Katie 

[sai valluripalli]

Hi Ashok,

It usually times out when the SUT does not send back an MDN after the direct email is sent by ETT. You are not using the correct endpoint, can you try using direc...@ett.healthit.gov , instead of tes...@ett.healthit.gov?

Let us know if you were able to view the report.

Thank you,

Sai

On Fri, Mar 10, 2023 at 12:27 AM postman <postma...@gmail.com> wrote:

Hello ETT Team,

Please help with below issues.

1. Below direct email message status report shows TIMEOUT Status for Signing Certificate: GOOD_CERT, Can you please guide what could be the reason to show TIMEOUT?  (Attached GOOD_CERT Message Status.png)

         Also attached validation report, shows the error “This validation report does not exists” instead of showing full report. (Attached GOOD_CERT Validation Report.png)

Direct Validation Report
Validation from Thu Mar 09 09:12:43 UTC 2023
Report link: https://ett.healthit.gov/ett/#/direct/report/%3C60cc5270-5037-47f1-934a-4bd59c5be0c6%40service2.directaddress.net%3E

Direct Validation Report
Validation from Thu Mar 09 09:16:48 UTC 2023
Report link: https://ett.healthit.gov/ett/#/direct/report/%3C5625cd3d-e73f-4b3a-99ee-07bb7288fbfa%40service2.directaddress.net%3E

2. After sending direct message from x...@service2.directaddress.net mailbox to tes...@ett.healthit.gov, it sends validation report but giving same error for validation report “This validation report does not exists”.
                   Can you please help what could be the reason to throw this error instead for showing full validation report. (Attached  send a payload to tes...@ett.healthit.gov Validation Report.png)

Direct Validation Report
Validation from Thu Mar 09 10:53:57 UTC 2023
Report link: https://ett.healthit.gov/ett/#/direct/report/%3C89f4b011-8505-4781-830a-177401f1e237%40service2.directaddress.net%3E

Regards,
Ashok

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[Andrew Cookson]

Sai,

The tool uses a domain bound certificate so the local portion of the address should not matter as long as the correct domain is used. This appears to be an issue with the tool ability to receive/process the MDN that is sent back.

Regards,

Andrew

[Sai Valluripalli]

Do you still need assistance on this? 

Thanks

[Chris Gibson]

Hi ETT team, I am currently experiencing this similar issue with my testing for the NEGATIVE test cases, I am not getting any reports generated to view, but it sits in "WAITING" status for a long time and then eventually shows "TIMEOUT".

I am testing using  an address-bound certificate dns if that matters.

Let me know what this might mean, thanks!

[Sai Valluripalli]

Hi,

Please post in a new thread for your issues. So that it's easy for us to track.

These are negative cases with invalid certs, hence you will not receive MDNs or validation reports.

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/b159c10c-93bf-44d9-a3c1-27c4ab9ad151n%40googlegroups.com.

[Chris Gibson]

Thanks Sai, I just posted a new thread here: https://groups.google.com/g/edge-test-tool/c/dAHzu6Njdkg

It sounds like you're saying that "TIMEOUT" is expected for the negative test scenarios though?

[Sai Valluripalli]

Yes, that is correct. When using a bad cert the direct email will not reach the recipient and hence no MDNs are sent back. And you will see a timeout on the tool.

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/fca77292-b52d-4ec3-9c0a-54e9ad390346n%40googlegroups.com.