b1 XDR Sending Cases - Stuck at Pending

[Braeden Rai]

Hello,

I went to test the b1 Send Using Edge Protocol - XDR ahead of our upcoming testing round, and it looks like it has the same issue we've seen previously where every time we send a document, the test case says it is stuck at pending. This has historically been the case for pretty much all of the sending cases in this section. From our end, it appears that our documents sent have a status of Accepted by Destination, so it appears like we are functionally passing the test, and the site is just not confirming that.

We have had this issue before and would really like to resolve it. Would it be helpful to schedule a call to troubleshoot with both teams?

Thanks,

Braeden

[Braeden Rai]

Hello, 

Has anyone been able to look into this yet? We'd like to troubleshoot/resolve this as quickly as possible.

[Sai Valluripalli]

Hello,
Can you test again now? Please let us know if you still face issues.

--
You received this message because you are subscribed to the Google Groups "Edge Test Tool (ETT)" group.
To unsubscribe from this group and stop receiving emails from it, send an email to edge-test-too...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/0d0810b6-1163-4d3c-95fa-7ce8843fbce1n%40googlegroups.com.

[Braeden Rai]

After testing, we started seeing the sending cases work, just weren't able to fully test all of them. We'll reply here again when we confirmed everything is functioning as expected.

Did you do anything on your end that caused these test cases to start working suddenly? Is it something that you would expect to have to do again in the future?

[Braeden Rai]

Hello,

We are testing again this week, and are experiencing this issue once again. The b1 XDR sending cases, which have been working for the past few weeks, are now getting stuck at a status of Pending. In our system, each message has a status of Accepted by Destination. Could you please look into this or help us troubleshoot? This is urgent as our testing deadline is this Thursday.

[Sai Valluripalli]

Hello,
Can you test it again now?

Thanks

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/07edc68a-af47-4b81-8c3d-21311be5737fn%40googlegroups.com.

[Braeden Rai]

Hi, this was working again during our round of testing. We're getting ready for our next testing pass next week, and have noticed that the b1 XDR sending cases are once again always stuck at pending. Is there a temporary fix you're able to do again? And is there a root cause issue that's able to be fixed so that this does not occur in the future?

[Braeden Rai]

Hello,

We plan on testing this early next week. Is anyone available to look into this?

Thanks,

Braeden

[Sai Valluripalli]

Hello,
Can you retest XDR now?

Thank you,

Sai Valluripalli

To view this discussion visit https://groups.google.com/d/msgid/edge-test-tool/7e54b847-e6db-4782-ad7f-6e2ad084871en%40googlegroups.com.

[Braeden Rai]

Hello,

I've just done one initial test, but the b1 XDR 1 sending case just passed, thank you! I'll let you know if we have any other issues.

[Braeden Rai]

Hello,

The b1 XDR sending cases seem to be down again. Are you able to restart the site to fix it again? Also, have you looked into a longer term fix for this issue to make testing easier in the future?