copying in this long and I hope useful discussion here.
-------- Original Message --------
Subject: Re: changes to Econsensus
Date: Thu, 10 Jan 2013 13:01:50 +0000
From: Tom Lord <
to...@aptivate.org>
To:
f...@open2flow.co.uk
Hey Francois,
You have raised many salient points here, and so this reply is quite
long...
> Anyway, my first request, as a result of this slower pace, I can never
> remember the very long url
>
https://econsensus.org/sociocracyuk/item/list/proposal, I keep having to
> spend time having to look it up, and I'm the most frequent user. Is there
> any way we could have our original home page url back, ie. Just
>
https://econsensus.org/sociocracyuk ? That much I can remember. It would
> still point to the same proposal list page (once logged in), it was so much
> easier before.
I hear you - I can see that it might be useful, if you don't want to
bookmark the page, to allow the user to type in
econsensus.org/[organisation name] as a shortcut . I wonder how long
this would take us to implement...
However, have you tried just going to
econsensus.org and logging in
there? That will work just fine, and should be easy to remember :-)
Caveat - at this precise moment if you log in to
econsensus.org , I
think you will be presented with a list of your organisations (i.e. only
Sociocracy UK for you) and will need to click on "Sociocracy UK" to get
to the proposals page. In the next week or two we will be making a
change so that you are automatically logged in to your organisation, if
you only have one organisation. So you should only need to remember
econsensus.org .
> I personally used to have two log ins, one as 'admin' with administration
> rights, and my own with just normal access. The admin log in seems to
> have been disabled, yet my own log in seems to give me admin rights.
> Does everyone now have admin rights? Although the admin log in is disabled,
> it still exists as a member in the member's list, can I delete it?
Thanks for pointing this out - I don't think we made this issue clear
during the migration a few months ago to having one application serving
multiple organisations.
Early organisations like Sociocracy UK, that had their own individual
econsensus system, had an "Admin" user. This no longer works on the new
econsensus, which hosts multiple organisations in one system. Your user
is an admin user for Sociocracy UK. Other users of your org are not
admin users, and cannot add, edit or delete members, or change the name
of or delete the organisation - and as an admin, you can give other
users admin rights, using the admin interface.
Thanks for pointing out that you could still see the old "Admin" account
listed in your organisation - that wasn't intentional and we have now
removed it.
> In answer to your question below, when I said 'historical versions of
> feedback' that was possibly a misnomer. All I was trying to point out was
> that each feedback comment remains listed in chronological order under each
> proposal, even if a proposal has subsequently been modified and improved,
> whereas in contrast each modification of a proposal itself is not recorded.
> However, since we have in the meantime clarified the issue of the EDIT link,
> this point is no longer so relevant or important, so let's just leave it as
> it is for the time being. I understand what you're saying about
> updating/amending feedback and being able to reply within, it is
> increasingly becoming like a forum, but let us try it out as it is currently
> set up and see what happens.
I agree - the proposal making functionality is like a specialised forum.
> One of the difficulties I've had trying to encourage the others to use
> econsensus is that we keep having to revert to other software to complete a
> task, e.g. in this case a wiki. If the editable proposal are was more like
> a wiki, then I think it would be easier, even though for many decision types
> this isn't really necessary, as you say. Anyway, for now let's leave that
> as it is.
Yes. :-) There are always tensions between making One Big System that
does everything you could want, and using a pool of existing separate
components that do one thing well.
For a proposal where you want to agree on a document that will have
several revisions, I agree that linking away to a wiki or an online
collaborative document etc. that can track revisions well, will be the
way forward at the moment.
We do have a suggestion in the pile to make edits to the proposal text
wiki-like in terms of tracking changes and versions. At the moment I
this is of medium priority, which means that it isn't likely to be
implemented in the next few months, however depending on the amount of
time and energy this project gets, it may happen this year. Hard to say
right now.
> Some more requests or comments:
>
> - Could the main Edit link be made a bit bigger or as a button, so it's more
> obvious?
I see what you mean. I'll have a chat with our stylists about this.
> - When creating a new proposal there is no longer any notification going out
> to all by email saying that someone has created a new proposal. Can that be
> re-instated?
Oh! Users should receive emails of any changes on the system. I'm very
interested in looking into this with you if you can provide more details.
Note that if you created the proposal, you won't receive notification of
it, although everyone else will - is this what has happened? This is by
design - within Aptivate I think we felt that we were getting enough
email from the system to not want to see our own proposals as emails.
However we could talk about re-instating this, or making it an option
once we have a communication options page (as below).
> - By contrast the Watch tick box is ticked by default, which means that
> every time someone adds a full stop or corrects a spelling mistake in the
> proposal box everyone gets plethora of emails by default. In my view the
> default should be the other way round: receive initial new proposal notice -
> yes, receive subsequent modification or feedback notice - no (but initial
> email to point this out).
Thanks for the feedback on this.
The reason it is as it is, is that we wanted to make the system as close
to an email discussion as possible in terms of its verboseness. So, if
you're using email to track your decisions, and you want to change
anything or make any feedback or whatever, you would either put a link
in your email to an online collaborative document that can change a lot,
or you would put the new text in the body of the email and you would
have to send a new email every time you wanted to change the text.
I wonder if you are using the proposal text to do what we were talking
about above - revising versions of text several times, to get consensus
on a particular wording. We didn't initially intend the proposal text
box to be used for this, and in this use case I can see that people will
get lots of emails, probably too many. I would suggest that using an
online document collaboration system, even something very simple like
www.lopad.org , and linking to it from the proposal, might work better
for now.
In the future, I can imagine us having a "this is a minor edit" tick-box
by the edit button that would mean that no email is sent out for things
like typos etc. I can see that being useful - I'll create a task for this.
If we do as you suggest and make discussions opt-in, then most of the
decision making process will become "hidden" to most people in an
organisation. We actively didn't want to do this - I suspect that it
will lead to most people not noticing the decision making process
happening, and decisions being made in effect by only a few people in a
closed dark room, and people thinking that the tool does not help
transparency.
However, I accept that I don't know for sure whether this is true or
not! We have talked about it being useful for both individual users and
whole organisations to set preferences about how notifications happen. I
will look at increasing the priority of this feature to allow orgs and
individuals to play with their communication preferences and see what works.
> - Why is the Watch tick box inside the edit function. Every time someone
> changes their watch setting everyone gets an email. Can the box put
> outside? (I thought the Watch tick box was part of everyone's personal
> setting?)
I agree, and I very much appreciate you pointing that out! Thanks :-)
I'll create a task for this.
> - When archiving there is a Date archived box. Can that be automated to when
> it is actually archived?
Agreed, that would be nice wouldn't it. Similarly it might be nice to
have an automatic creation date, and a date when anything changed state
into anything else. We do have tasks noted for functionality like this,
and they are not highest priority right now, because people haven't
argued a case for making them high priority. So, if needing to know
exactly when something was archived is important to your workflow, do
let us know! In general we haven't put much effort into the Archive as
we don't find it being used much.
I hope you will be pleased to hear that one of the things we have been
prioritising recently instead, is tracking action items on decisions,
and assigning users and dates to them! We should have a user interface
for this within the next couple of weeks.
> - When changing status from proposal to decision, one then has to go into
> Edit mode to add the relevant dates (causing yet another email to go out
> unless the default is changed). I'm not sure what to suggest, but it seems
> to me there should be a more ceremonious way of transforming a proposal into
> a decision where all the relevant dates can be entered at the same time.
I see what you mean, yes, we were just today talking about working out
how to reduce the number of emails that go out during a transition, and
I hadn't considered this case. Great! We will make a task card for it.
Hmmm. Yes I'm not sure either what the user interface should be for this
off the top of my head - an interesting challenge for us, thanks!
> - Can the date labels be changed as follows:
> - Decided: same
> - Effective: same (ideally by default initially automatically same
> date as decided)
> - Review: 'Next review or expiry'
> - Expiry: 'Last reviewed'
> Note: I have assigned the 'Next review or expiry' under the current
> 'Review', because that is the (one of two) field that shows up in the
> overview table (list) and that's the most important date I need to be able
> to see in the list. However, logically 'last reviewed' should come before
> 'Next review' in the decision box. You had in the past mentioned user
> defined labels, I can imagine others wanting to have different labels.
Agree that knowing if a review has actually happened would be nice.
I see what you are saying with regard to changing the titles of the
columns. Maybe keeping the "expiry" column and adding a separate "last
review" column would give us most options, as it may be nice to still
record the intended "expiry" date of a decision, separately to some
frequent reviews.
Is this something you want to do within Sociocracy UK right now? If you
can explain more detail about how you work and how you would use this
functionality, that will help us understand and prioritise tasks.
There are an infinite number of things that could be done to improve the
software, and the more that people tell us about their real world
example of why it would make a difference, the more likely we will
prioritise those tasks! It will also help us to make sure that when we
create some functionality, it will be as useful as possible and not miss
the point.
> - Can two more boxes be added in decision mode?
> - Review period (text box, to enter frequency of review, e.g.
> annually, bi-monthly......)
> - Measurement (text box, to enter how a policy is going to be
> measured)
> In its place, can the five coloured boxes with feedback types be
> removed (in decision mode only), as once decision taken this is irrelevant
> (and the feedback boxes below remain).
I can see that a "recurring" function on the review dates could be
useful. I will add a task card for that.
With regard to measurement - could you explain a bit more about how
having this would be more helpful for you than writing the method of
reviewing the decision in the main body of the text, which you can do at
the moment?
Interestingly, this sounds like it is straying into the territory of
another tool we want to write at the moment, which is one to assist in
Monitoring and Evaluation, i.e. measuring impact against certain
indicators. This is an Official International Development Concept,
however obviously it is a generally useful concept for any organisation,
as you are describing here. It would be very interesting for us to hear
how you might use this functionality.
> - Is it possible to distinguish between feedback entered before and after a
> decision is made? If so please enable (in which case one might consider
> keeping the coloured boxes but counting only the new feedback; in other
> words these would be issues that need to be looked at when a decision is
> reviewed)
You mean, people could review a decision and raise concerns on
Econsensus after the decision has been made? That is an interesting use
case, and sounds quite plausible if decisions are being reviewed. I
wonder how we could record newer feedback. Maybe the cheapest, least
tricky option would be that we could reverse the order that feedback
appears, to be most recent highest.
There are some issues with trying to put a fixed marker in the timeline
of a decision's life. E.g. people can continue to discuss previous
concerns, or a decision can in theory change its state between proposal,
decision and archive multiple times, or a decision could as you say have
multiple review stages. We could try though...
Thinking about this, I wonder if we could have the option to mark
feedback as "old". People could then see what was more recent, and mark
"old" feedback as "current" again if an issue raised its head again. We
could then have the option to view only "current" feedback, or both
"current" and "old" feedback.
This functionality could then also be used during the proposal stage to
note feedback that has been resolved, e.g. by discussion or by changing
the proposal.
> - Is it possible to re-label the feedback types as follows (or enable user
> definitions)
> - Question = Question (same) 1
> - Danger = Objection 4
> - Concerns = Concern 3
> - Consent = Consent (same) 5
> - Comment = Reaction 2
> And to reorder them in the order number given above.
Firstly, I agree that I can't come up with a good reason for the current
order as it stands. We could certainly put questions and comments
together; I think they are conceptually different to consenting or
"objecting" to something.
I also don't know why Concerns is plural!
The reason that there is an ordering of Danger > Concerns > Consent is
that it is an approximation to the Likert scale used in Dotmocracy, and
it is in order of objection to the proposal. E.g. Danger is more
objectionable than Concerns, which is more objectionable than Consent.
The words are ones that people in Aptivate felt comfortable with. I
totally agree that other organisations will prefer to choose their own
terminology, and also potentially have different numbers of terms, not 5
as we have now. We absolutely don't want to be culturally imperialistic
in terms of forcing people to use a certain way of working, or simply
put people off by using words that don't feel right.
We do have a task card for this right now. However, my understanding is
that it is quite a major change to the guts of the system, not as easy
as I hoped. I think we may have not built flexibility in from the start,
so now the system assumes those terms.
It's interesting to hear that you would like to change these terms, and
also interesting to note that you seem happy with the general 5 types we
have made available, if not the exact names!
Thanks again for the time you have put into thinking about this,
Francois. I hope this is helpful and would be very happy to discuss
anything further or have a phone call if useful.
best regards,
Tom.
>
>
>
> -----Original Message-----
> From: Tom Lord [mailto:
to...@aptivate.org]
> Sent: 03 December 2012 12:15
> To:
f...@open2flow.co.uk;
openconse...@googlegroups.com
> Subject: Re: changes to Econsensus
>
> Hey Francois,
>
>
> On 02/12/12 19:12, Francois Knuchel wrote:
>> Hi Tom
>>
>> Thanks for your response. My apologies for having expressed myself
>> poorly, evident from your interpretation of what I had intended to
>> say; that plus the fact that we have been using Econsensus in a
>> slightly wrong way, your comments have made that clear to me.
>>
>> It had not occurred to us to use the edit button to modify the
>> proposal [indeed was that 'edit' button always there??? :)], somehow
>> that eluded us, it seems so obvious now, but that completely changes
>> our perspective. OK, I understand now, using the edit button means we
>> always have the latest version of the proposal at the top.
>
> Oh!! That explains a lot :-) I'm really glad we had this conversation,
> thanks!
>
> Although I couldn't swear, I'm pretty sure that Edit link has always been
> available! Maybe it just wasn't placed as helpfully as it could have been -
> we have re-styled the site a bit. Anyway, good to hear that we have reached
> new understanding! Sorry you folks spent a while scratching your heads at
> it; I hope it's relatively self-explanatory now. It sounds like we are not
> making the system as clear as we could, so I'd appreciate understanding how
> you thought we intended it to be used, as per the feedback discussion below.
>
>> I completely agree with your point (with one exception - see below)
>> that we do not need to keep or view previous (historical) versions of
>> a proposal - indeed that was exactly my complaint, that the very
>> original obsolete proposal wording was always at the very top, rather
>> than the latest version, but that was, as I now realise, because we
>> weren't using the edit button to modify the proposal (instead
>> reverting to modifications within feedback boxes - obviously
>> cumbersome). Right, so given that clarification, we'll try again, that
> does change things.
>>
>> My suggestion then is, if we're not keeping historical versions of the
>> proposal, why are we keeping historical versions of the feedback.
>> Either we track versions of both or of neither, why one not the other?
>> But at the very least, my suggestion is that Feedback comments should
>> display in reverse chronological order, i.e. with the very latest
>> feedback at the top, and the older stuff further below. At least then
>> the most current stuff, both proposal and feedback, is at the very top.
>
> Once again, I think we have reached a point of potential new understanding
> :-) Can you explain to me how you are thinking we intended there to be
> historical versions of feedback? Our intention is that people can add as
> many (different) feedback items as they like.
> They can also edit existing feedback items (by clicking the edit link,
> again!) if their understanding or opinion changes, e.g. change wording, or
> change a concern to a consent.
>
> We did not intend that people submit an item of feedback and then add
> another one further down the page, to in effect cancel the one above, if
> their understanding or opinion changed. Is that what you mean by historical
> versions?
>
> So, given that, the reason the feedback is ordered earliest first is that it
> forms a conversation starting with the original proposal, and flowing down
> the page. E.g. people add concerns, some people reply to those concerns with
> comments later down the page, etc.
>
>
> Related to this topic is the news that we are just about to add new
> functionality which will allow replies to be posted inline to individual
> feedback items. So, e.g. if I make a proposal "let's buy a new office!"
> and Nate raises a concern "this will cost a lot of money", up until now the
> only way for me to have a conversation with Nate about this was to add e.g.
> a new "Comment" feedback item below, and then Nate to post a comment below
> that, etc. The new functionality will allow me (and anyone
> else) to post replies inline to that feedback item (using email or the web
> interface), so that it is clear that the conversation is all related to that
> particular piece of feedback.
>
>> I agree with most of your comments, and I must say I cannot recall
>> having tried to compare what we were doing with what you were doing -
>> indeed, how could I?, I have absolutely no idea what you are doing.
>> What I think I was trying to compare was what we were doing and what
>> the software appeared to be asking us to do (implied assumptions),
>> though as is clear to me now that was our misreading of the software.
>> In hindsight, how could we have missed that 'edit' button???
>>
>> As to whether we should introduce the option of tracking older
>> proposal wordings (much like a wiki), I agree, that in most cases that
>> shouldn't be necessary, though it seems this is a question I should put to
> the others.
>> In the particular example we were using, the wording itself was the
>> essence of the proposal under discussion (i.e. mission statement,
>> V-M-A wording), where we were already agreed on the content, but not
>> on how that content should be worded, and hence a lot of discussion
>> was about trialling out different wordings, reverting, no xxx's
>> version sounded better (what was it
>> again?) etc etc.. So there are cases where tracking would be very
>> useful (indeed we subsequently moved the discussion to a wiki) -
>> however, I suspect this is more an exception than a rule, so at this
>> stage I leave the question open as to whether tracking is necessary or
>> not (I suspect desirable as an option, but not necessary).
>
> I can see that it might be useful in a few cases, however as you say, I
> think this is a rare and particular kind of decision, not one that comes up
> in most decisions.
>
> I think that for this sort of proposal, I might well use a collaborative
> document writing system that can save revisions, such as google docs, or
> lopad, or a wiki, etc. and then link to whatever tool I was using from my
> proposal in Econsensus. I think that your moving the practical
> implementation of this kind of task to a wiki makes a lot of sense with the
> level of functionality we have in Econsensus right now, and just leaving the
> discussion of the task in Econsensus.
>
> There's always a tension between replicating functionality from other tools
> in a new tool, or leaving them separate and using both. I can still see
> potential reasons for including this functionality in Econsensus, to help
> bigger groups track who is changing what when, and it feels like as the
> project gets bigger and goes on for more time, we are starting to be more
> shrewd about adding more time and functionality to the project!
>
>
>> Given my renewed understanding of how the software is supposed to
>> work, I am going to try to get everyone to use it again, so hopefully
>> we'll be able to give you more useful feedback in the future.
>>
>> Thanks for the clarification. All the best.
>>
>> Francois
>
> That's great to hear, thanks Francois!
>
> If any of what I'm saying still doesn't make sense then if you'd be up for
> scheduling a call sometime when you can walk me through the system that
> would be great. Alternatively, I can create demonstration items relating to
> what I'm talking about in our public Sandbox system for you to see and
> comment on.
>
> cheers,
> Tom.
>
> --
> Tom Lord | (
to...@aptivate.org)
>
> Aptivate |
http://www.aptivate.org | Phone:
+44 1223 967838 Future Business,
> Cambridge City FC, Milton Road, Cambridge CB4 1UY
>
> Aptivate is a not-for-profit company registered in England and Wales with
> company number 04980791.
>
--
Tom Lord | (
to...@aptivate.org)
Aptivate |
http://www.aptivate.org | Phone:
+44 1223 967838
Future Business, Cambridge City FC, Milton Road, Cambridge CB4 1UY
Aptivate is a not-for-profit company registered in England and Wales
with company number 04980791.
--
Tom Lord | (
to...@aptivate.org)
Aptivate |
http://www.aptivate.org | Phone:
+44 1223 967838
Future Business, Cambridge City FC, Milton Road, Cambridge CB4 1UY
Aptivate is a not-for-profit company registered in England and Wales
with company number 04980791.