Respected Principal / Placement officer,
Greetings from “Aryabhata Institute of Technology & Science”
We are happy to invite your students to the OFF CAMPUS Recruitment Drive for “IBM” organized in our college on 17-05-2013.
This is informed to Any Graduate (10+2+3), B.E/B.Tech, Any Post Graduates, Diploma Holders (10+3) students of 2011 , 2012 and 2013 batches that the Recruitment Drive is going to be held on May 17th 2013 in our campus as per following Schedule.
IBM India Pvt. Ltd. is going to conduct Off-Campus Recruitment Drive.
Job Description as follows:
#Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# Ability to meet a set of defined account agent productivity measurements.
# Has technical experience and skills in the areas of problem determination, creativity and analysis.
Mandatory Skills:
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# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting |
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# Browser Support - Internet Explorer |
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# Strong computer skills required |
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# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN |
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# Excellent oral and written communication skills. |
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# Excellent customer service orientation |
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# Neutral accent Desired Skills: # Ability to identify basic hardware parts and aware of basic hardware concepts. # User level familiarity with at least one e-mail client - Outlook, Notes etc.. # Skilled in commercially standard software applications and major desktop operating systems. # Awareness of basic networking concepts and technologies. # Questioning skills /probing skills, as relevant to the issue and level of the caller Eligibility Criterion: # 55% or 5.5CGPA In the Highest Degree #Any Graduate (10+2+3), B.E/B.Tech ,Any Post Graduates, Diploma Holders (10+3) # Fluency In Communications Skills (both spoken and written)/ soft skills Additional Information: # Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported Selection Process: 1) Group Discussion 2) Voice & Aptitude Test 3) Interview. Venue: Aryabhata Institute of Technology and Sciences, On Srisailam Highway, Near Maheshwaram X Road , R.R.District. |
Reporting Time Between 9:30AM- 10:30 AM
@ SEMINAR HALL
Documents for Interview:
1. Latest Resume.
2. Recent Color Passport size Photographs 2 copies.
3. College ID card OR ANY Identification card
4. 2 Copies of all academic certificates.
NOTE:
NO REGISTRATION FEE HENCE ALL THE
ELIGIBLE STUDENTS ARE ADVISED TO UTILIZE
THIS OPPORTUNITY.
KINDLY FIND OUT THE ATTACHMENT AND SEND ME YOUR
STUDENTS LIST BEFORE 14-05-2013