We are pleased to invite your college to participate in HCL Technologies "Graduate trainee ” recruitment process for 2015,2016 and 2017 batches.
Date: 5th, October, 2017
Eligibility criteria mentioned below :
Skill: Service Desk | Work Location: PAN India | Experience: Fresher
Roles, responsibilities, and skill sets:
· L1 support experience on Windows/Unix Servers, AD, Network Devices
· Good troubleshooting skills
· Fundamental knowledge of Networks
· Exchange/Lotus Notes, Database, Storage & Backup, Job Scheduling.
· Excellent Verbal, Email communication skills.
· Exposure to any monitoring/ticketing tool, VERITAS Netbackupand Backup Exec.
· Willingness to work in 24*7 environment
Work experience with the following:
· Any alert monitoring tool e.g.: Net cool, BMC Patrol, NNM, HP OVO, Tivoli etc.
· Incident, Problem, Change lifecycle process.
· Any ITSM tool e.g.: Remedy, Peregrine etc.
· Batch job scheduling.
· Start/stop backup jobs.
· Backup monitoring tools like Networker.
· Generating Reports through Dashboard, Remedy etc.