Recording wont finish

[Melanie Croskrey]

Hey there,

The green button you click to "Start Recording" is stuck looking on "Recording" and says it will stop when the accompaniment track is over, but the track ended 5 minutes ago and it still says it's recording.  Does this happen when there's high volume on the website or is it something on my end?  The track I recorded right before went through with no wait time so that's why I'm puzzled. Thanks for any insight you might have. :)

~Melanie

[Allan Jiang]

Usually this happens when you use a non-Chrome browser. If it worked for you right before, then that's a pretty odd issue! It isn't related to volume of users on the website, though.

The Recording loading button turns into a little progress bar while recording. Did you see the progress bar go all the way to completion?