New Services for Easynet Dial
Matt Saunders
Easynet will be providing the following new value-added features
at no extra cost to all Easynet Dial subscribers:
Integrated Fax, Voice and E-Mail with EasyMessage
Web based E-Mail: your E-Mail anywhere in the world
A free co.uk or org.uk Domain name with EasyDomain
Unlimited Web Space with Microsoft FrontPage extensions
All these services are detailed on the new Easynet Dial Web site
which will be launched on Monday. You will be able to find it at:
Alternatively, read on for more details about these exciting new
services.
EasyAssistant
-------------
EasyAssistant's Integrated Fax, Voice and E-Mail service allocates
you a unique phone number that allows people to send you voice mail
and fax messages. You can either read these messages as email
messages or retrieve them using your own personal number.
Dialling your personal number also allows you to retrieve any of
your conventional E-Mail messages by phone.
EasyMail
--------
EasyMail is a new, full-featured, easy to use, Web based interface
for reading and writing E-Mail, again accessible from any Web
browser.
EasyDomain
----------
You can now register your own .co.uk or .org.uk domain name for
FREE. Once you have registered your domain name, you are automatically
assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
Web space to enable you to publish your Web site under your domain
name. E-Mail sent to your domain name is automatically forwarded
to your Easynet Dial account mailbox.
EasyFax
-------
You can now send personalised faxes from your Web browser to anywhere
in the world.
EasyStats
---------
Want to know how long you are spending on-line? EasyStats provides
a Web-based interface so you can find out.
EasyPassword
------------
You can now use a Web-based interface to change the password you
use to dial into Easynet and collect your E-Mail.
All existing features of the Easynet Dial account are unchanged.
Easynet offers unlimited Internet access for one competitive fixed
fee, payable either monthly or annually. There are no usage charges
- you can stay online for ten hours or one hundred - you pay the
same amount.
With an Easynet Dial account you get to choose from unlimited E-Mail
addresses, so every member of a family or small business can have
his or her own unique address. You can continue to use your existing
E-Mail program to collect your mail, or use EasyMail's Web-based
interface instead.
The cost of your call time online is kept to an absolute minimum
with Easynet's 100% UK coverage at local call rates. And, our 24x7
Technical Support Helpdesk team are just a phone call away (at any
time of the day or night) for the price of a local rate telephone
call.
Even if you do not take up the offer of a free domain name, Easynet
also makes it easy to publish your own Web site to our EasyWeb web
space. You can have unlimited Web space for your own personal use.
More information on all these new services will be available from
Monday on the new Easynet Dial Web site at:
Please take the time to view the details of our new added-value
enhanced services and let us know what you think of them. We'd
also like to hear of extra services you would like to see from us
in the future.
You can contact us by replying to this E-Mail. If you need any
help or advice on our new services you can also contact our Helpdesk
at sup...@easynet.net, or by phone 24 hours a day, seven days a
week on 0845 333 4444.
Regards,
The Easynet Dial Team.
Mike Blanche
> Dialling your personal number also allows you to retrieve any of
> your conventional E-Mail messages by phone.
V. Cool, if it works properly... :)
> EasyMail
> --------
> EasyMail is a new, full-featured, easy to use, Web based interface
> for reading and writing E-Mail, again accessible from any Web
> browser.
V. Useful.
> EasyDomain
> ----------
> You can now register your own .co.uk or .org.uk domain name for
> FREE. Once you have registered your domain name, you are automatically
> assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
> Web space to enable you to publish your Web site under your domain
> name. E-Mail sent to your domain name is automatically forwarded
> to your Easynet Dial account mailbox.
V. Nice.
(shame that FrontPage doesn't actually support "unlimited" web space and
craps out if you try and upload more than a few MB - maybe this is a
cunning way of Easynet keeping the disk usage down, especially as
managing vast disks on NT is an absolute bitch?! :-)
> EasyFax
> -------
> You can now send personalised faxes from your Web browser to anywhere
> in the world.
TPC.int interface! :)
> EasyStats
> ---------
> Want to know how long you are spending on-line? EasyStats provides
> a Web-based interface so you can find out.
Er... OK, whatever...
> EasyPassword
> ------------
> You can now use a Web-based interface to change the password you
> use to dial into Easynet and collect your E-Mail.
Not the most stunning service development, but still possibly useful...
:)
Nice to see that Easynet isn't going down the Demon route, and is
actually innovating to justify the 12 pound a month subscription. But you
can't stop there, you'll have to keep on introducing such features... :)
How about some 0800 access/cheap indirect access a-la Claranet?
Or VOIP?
Or some other stuff which takes advantage of Easynet's telco status?
The ability to opt-out of e-mail spams, sorry, targeted e-mail, from
Easynet? :)
mike
--
"Unless I'm very much mistaken... I *AM* very much mistaken!"
- Murray Walker
Wren
EasyDomain
> ----------
> You can now register your own .co.uk or .org.uk domain name for
> FREE. Once you have registered your domain name, you are automatically
> assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
> Web space to enable you to publish your Web site under your domain
> name. E-Mail sent to your domain name is automatically forwarded
> to your Easynet Dial account mailbox.
Can I assume from this message that you are refering to Business and Home
user accounts. After all Dial services applies to Easynet Business and Home
Use/accounts.
If I am incorrect, can I transfer my business dial-up accounts, to home user
accounts/dial services?
Matt Saunders <matt.s...@uk.easynet.net> wrote in message
news:1999112614...@mail.easynet.co.uk...
> We are pleased to announce that as of Monday 29th November 1999
> Easynet will be providing the following new value-added features
> at no extra cost to all Easynet Dial subscribers:
>
> Integrated Fax, Voice and E-Mail with EasyMessage
> Web based E-Mail: your E-Mail anywhere in the world
> A free co.uk or org.uk Domain name with EasyDomain
> Unlimited Web Space with Microsoft FrontPage extensions
>
> All these services are detailed on the new Easynet Dial Web site
> which will be launched on Monday. You will be able to find it at:
>
> http://www.easynet.co.uk/
>
> Alternatively, read on for more details about these exciting new
> services.
>
> EasyAssistant
> -------------
> EasyAssistant's Integrated Fax, Voice and E-Mail service allocates
> you a unique phone number that allows people to send you voice mail
> and fax messages. You can either read these messages as email
> messages or retrieve them using your own personal number.
>
> Dialling your personal number also allows you to retrieve any of
> your conventional E-Mail messages by phone.
>
> EasyMail
> --------
> EasyMail is a new, full-featured, easy to use, Web based interface
> for reading and writing E-Mail, again accessible from any Web
> browser.
>
> EasyDomain
> ----------
> You can now register your own .co.uk or .org.uk domain name for
> FREE. Once you have registered your domain name, you are automatically
> assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
> Web space to enable you to publish your Web site under your domain
> name. E-Mail sent to your domain name is automatically forwarded
> to your Easynet Dial account mailbox.
>
> EasyFax
> -------
> You can now send personalised faxes from your Web browser to anywhere
> in the world.
>
> EasyStats
> ---------
> Want to know how long you are spending on-line? EasyStats provides
> a Web-based interface so you can find out.
>
> EasyPassword
> ------------
> You can now use a Web-based interface to change the password you
> use to dial into Easynet and collect your E-Mail.
>
>
Adrian
> EasyDomain
> ----------
> You can now register your own .co.uk or .org.uk domain name for
> FREE. Once you have registered your domain name, you are automatically
> assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
> Web space to enable you to publish your Web site under your domain
> name. E-Mail sent to your domain name is automatically forwarded
> to your Easynet Dial account mailbox.
Forgive me if this is a stupid question but can this Web space be
accessed in the normal way as with Easyweb? (In other words without
using FrontPage.)
--
Adrian
Andy Taylor
Saunders) wrote:
>We are pleased to announce that as of Monday 29th November 1999
>Easynet will be providing the following new value-added features
>at no extra cost to all Easynet Dial subscribers:
>
> Integrated Fax, Voice and E-Mail with EasyMessage
> Web based E-Mail: your E-Mail anywhere in the world
> A free co.uk or org.uk Domain name with EasyDomain
> Unlimited Web Space with Microsoft FrontPage extensions
I have noticed a few more tit bits further down the page but I have
not had time to digest these yet. :))
I will comment on the bits I like when I have checked them all out
but for now a couple of questions why could easynet NOT TELL US OF
THEIR PLANS a few weeks ago?? I have recently registered a domain
name with freenetname.co.uk and they are stitch up merchants IF I HAD
BEEN AWARE of Easynets plans I would have NOT tied up that Domain name
with them. AAARRRRggggggggg
I object to being charged 94 quid to move something that is now mine,
so with that in mind onto my second question.
>EasyDomain
>----------
>You can now register your own .co.uk or .org.uk domain name for
>FREE. Once you have registered your domain name, you are automatically
>assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
>Web space to enable you to publish your Web site under your domain
>name. E-Mail sent to your domain name is automatically forwarded
>to your Easynet Dial account mailbox.
>
Second question :) If we get a domain name registered with Easynet
and then susequently decide that the new features are still not enough
to offset the free calls available elsewhere then who owns the domain
and what charge will easynet impose to move that .
Finally if we do not use front page can we have CGI scripts access
instead????
Thanks in advance
I know you have put a lot of work into this........
Regards Andy T
gonzo
unlimited webspace aside i already have all of this for nothing.
--
Cheers,
James
''Lucretia my reflection, dance the ghost with me''
Matt Saunders <matt.s...@uk.easynet.net> wrote in message
news:1999112614...@mail.easynet.co.uk...
> We are pleased to announce that as of Monday 29th November 1999
> Easynet will be providing the following new value-added features
> at no extra cost to all Easynet Dial subscribers:
>
> Integrated Fax, Voice and E-Mail with EasyMessage
> Web based E-Mail: your E-Mail anywhere in the world
> A free co.uk or org.uk Domain name with EasyDomain
> Unlimited Web Space with Microsoft FrontPage extensions
>
> All these services are detailed on the new Easynet Dial Web site
> which will be launched on Monday. You will be able to find it at:
>
> http://www.easynet.co.uk/
>
> Alternatively, read on for more details about these exciting new
> services.
>
> EasyAssistant
> -------------
> EasyAssistant's Integrated Fax, Voice and E-Mail service allocates
> you a unique phone number that allows people to send you voice mail
> and fax messages. You can either read these messages as email
> messages or retrieve them using your own personal number.
>
> Dialling your personal number also allows you to retrieve any of
> your conventional E-Mail messages by phone.
>
> EasyMail
> --------
> EasyMail is a new, full-featured, easy to use, Web based interface
> for reading and writing E-Mail, again accessible from any Web
> browser.
>
> EasyDomain
> ----------
> You can now register your own .co.uk or .org.uk domain name for
> FREE. Once you have registered your domain name, you are automatically
> assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
> Web space to enable you to publish your Web site under your domain
> name. E-Mail sent to your domain name is automatically forwarded
> to your Easynet Dial account mailbox.
>
Stuart Millington
Blanche) wrote:
[Note : Demon comparisons due to Mike's final comment :-} ]
>In article <1999112614...@mail.easynet.co.uk>, the Right Hon. Matt
>Saunders, Member of Parliament for easynet.announce, says:
[Easy Assistant]
Easynet 1 : Demon 0
>> EasyMail
Easynet 1 : Demon 1
>> EasyDomain
Easynet 2 : Demon 1
>(shame that FrontPage doesn't actually support "unlimited" web space and
>craps out if you try and upload more than a few MB - maybe this is a
Try Visual Page, Hot Metal Pro, or Notepad :-)
>> EasyFax
>TPC.int interface! :)
Easynet 2.5 : Demon 1
>> EasyStats
>Er... OK, whatever...
Agreed.
>> EasyPassword
>Not the most stunning service development, but still possibly useful...
>:)
Old hat, very overdue. Still needs separate POP3 password, since
transmitting an unencrypted dial-up password across the net for remote
POP3 access is not a good idea. (If this is available and I missed it,
my apologies.) Easynet 2.6 : Demon 2
>Nice to see that Easynet isn't going down the Demon route, and is
>actually innovating to justify the 12 pound a month subscription. But you
>can't stop there, you'll have to keep on introducing such features... :)
I'd come back for SMTP mail. But it ain't gonna happen :-( Aside
from that Easynet would just about beat Demon in a head-2-head
competition.
>How about some 0800 access/cheap indirect access a-la Claranet?
I'm getting a deja-vu feeling from the last time I looked in here.
--
-----------------------------------------------------------------------
- Stuart Millington -
- mailto:ph...@dsv1.co.uk -
- http://www.wormhole.demon.co.uk/ -
Baba
>but for now a couple of questions why could easynet NOT TELL US OF
>THEIR PLANS a few weeks ago?? I have recently registered a domain
>name with freenetname.co.uk and they are stitch up merchants IF I HAD
>BEEN AWARE of Easynets plans I would have NOT tied up that Domain name
>with them. AAARRRRggggggggg
Exactly the same here!!! I don't want to pay that £94 so I'll have to think
of something else....I didn't like baba786.co.uk that much anyway....
--
Baba the Cat
"I have studied many philosophers and many cats. The wisdom of cats is
infinitely superior." - Hippolyte Taine
Tony K Ward
Adam Best
--
Regards
Adam Best
Andrew Pritchard
Other than a cheaper service you mean?
--
Whether you think you can,
Or whether you think you can't
You're right
Sent via Deja.com http://www.deja.com/
Before you buy.
Andy Taylor
>Sounds like Easynet have responded exactly to what people wanted :)
????? Did I miss something? Where are the free calls people have
been asking for ? Parity with other ISP's whilst keeping our
longstanding E-mail address's would have been high on the list.
Its is interesting that we have not seem masses of messages of
congratulations in fact I have seen only two really and they were both
with this call.
I admit there is going to be something in the package for most people
but most people seem to be saying thanks but hopefully this is only a
start.
Regards Andy T
Adam Best
> ????? Did I miss something?
>
Yes...My smiley.
Seems the new package offers very little to hold people's
loyalty....Most people imo want reduced costs, telco, subs etc. Compare
Easynet with Clara's Freetime packages.
--
Regards
Adam Best
Matt Saunders
> Nice to see that Easynet isn't going down the Demon route, and is
> actually innovating to justify the 12 pound a month subscription. But you
> can't stop there, you'll have to keep on introducing such features... :)
>
>
>
> Or some other stuff which takes advantage of Easynet's telco status?
>
> The ability to opt-out of e-mail spams, sorry, targeted e-mail, from
> Easynet? :)
Thanks for these thoughts - I've passed them upstairs.
--
Matt Saunders w: http://www.easynet.net/
Systems Group t: 020 7 900 4444
Easynet Ltd f: 0845 333 0126
Matt Saunders
> On Fri, 26 Nov 1999 18:44:46 -0000, mi...@no.spam.digiserve.com (Mike
> Blanche) wrote:
> >> EasyPassword
>
> >Not the most stunning service development, but still possibly useful...
> >:)
>
> Old hat, very overdue. Still needs separate POP3 password, since
> transmitting an unencrypted dial-up password across the net for remote
> POP3 access is not a good idea. (If this is available and I missed it,
> my apologies.) Easynet 2.6 : Demon 2
Not sure what your point is, but I'll point out here that an Easynet
account has the same password for dial-up and mail. Many of these
services will shortly be available via https.
Matt Saunders
> Hi Matt,
>
> EasyDomain
> > ----------
> > You can now register your own .co.uk or .org.uk domain name for
> > FREE. Once you have registered your domain name, you are automatically
> > assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
> > Web space to enable you to publish your Web site under your domain
> > name. E-Mail sent to your domain name is automatically forwarded
> > to your Easynet Dial account mailbox.
>
> user accounts. After all Dial services applies to Easynet Business and Home
> Use/accounts.
means you will be eligible for these new services.
> If I am incorrect, can I transfer my business dial-up accounts, to home user
> accounts/dial services?
This isn't relevant (see above) but I will point out that we can
only offer the EasyDomain and free FrontPage space on domains that
are not yet registered. There will be a transfer charge to use
already existing domains, but as the services you already have
out-feature what's being offered here I can't see that being
necessary.
Matt Saunders
> Matt Saunders <matt.s...@uk.easynet.net> wrote:
>
> > EasyDomain
> > ----------
> > You can now register your own .co.uk or .org.uk domain name for
> > FREE. Once you have registered your domain name, you are automatically
> > assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
> > Web space to enable you to publish your Web site under your domain
> > name. E-Mail sent to your domain name is automatically forwarded
> > to your Easynet Dial account mailbox.
>
> accessed in the normal way as with Easyweb? (In other words without
> using FrontPage.)
Unfortunately not. This is because using FrontPage and FTP
interchangeably can cause undesirable problems so the service will
be FrontPage only - initially at least. It's not to force everyone
to use FrontPage.
Gareth Kitchener
>Seems the new package offers very little to hold people's
>loyalty....Most people imo want reduced costs, telco, subs etc. Compare
>Easynet with Clara's Freetime packages.
I believe that unmetered calls is the real requirement that most
people want. At the moment, this is only available from "free"
providers who hope to cover their costs via flawed business plans.
(There is no way Localtel are making enough profit on my voice calls
and line rental to cover the 100 hours of free access they are giving
me every month and Callnet0800 seem set to lose a *lot* of money with
their current offer.) There is no justification for a totally free
Internet and there are a lot of us out here who will happily pay a
sensible monthly fee for unmetered access.
There is no need to reduce the Easynet sub - anyone who feels the sub
is an issue will already have defected to the free ISPs. However,
other ISPs seem to be able to offer free weekend calls within a
similar fee. How about a 3 level service, with free weekend calls for
£11.99, free offpeak calls for £30 and free 24/7 calls for £60?
Matt Saunders
> On 26 Nov 1999 15:26:31 GMT, matt.s...@uk.easynet.net (Matt
> Saunders) wrote:
>
> >Easynet will be providing the following new value-added features
> >at no extra cost to all Easynet Dial subscribers:
[...]
> I will comment on the bits I like when I have checked them all out
> but for now a couple of questions why could easynet NOT TELL US OF
> THEIR PLANS a few weeks ago?? I have recently registered a domain
> name with freenetname.co.uk and they are stitch up merchants IF I HAD
> BEEN AWARE of Easynets plans I would have NOT tied up that Domain name
> with them. AAARRRRggggggggg
I do sympathise with your situation but I've been through the
reasons why we don't pre-announce until I'm blue in the face.
[...]
> Second question :) If we get a domain name registered with Easynet
> and then susequently decide that the new features are still not enough
> to offset the free calls available elsewhere then who owns the domain
> and what charge will easynet impose to move that .
There will be an administrative charge to transfer your domain (I
don't have the amount to hand but it will cover the cost to us of
the manual intervention required). An EasyDomain is available free
as the process of registering it is totally automated by our
computers. To transfer one requires a lot of human work so we have
to charge for that to cover our costs.
The domain is registered on your behalf - if it was actually
registered to you then the cost would be significantly higher to
us due to the manual processing involved.
> Finally if we do not use front page can we have CGI scripts access
> instead????
Again, I've already been through why we don't currently allow this...
> I know you have put a lot of work into this........
There are a few of us looking forward to a few nights of 8 hours
sleep now. :-)
type my email address from the bottom of my post>smh@nospam.eidosnetdotcodotuk simon
====
>We are pleased to announce that as of Monday 29th November 1999
>Easynet will be providing the following new value-added features
>at no extra cost to all Easynet Dial subscribers:
>
>-------------
>EasyAssistant's Integrated Fax, Voice and E-Mail service allocates
>you a unique phone number that allows people to send you voice mail
>and fax messages. You can either read these messages as email
>messages or retrieve them using your own personal number.
>
>Dialling your personal number also allows you to retrieve any of
>your conventional E-Mail messages by phone.
not bad........but.........available elsewhere
====
>EasyMail
>--------
>EasyMail is a new, full-featured, easy to use, Web based interface
>for reading and writing E-Mail, again accessible from any Web
>browser.
====
oooh wow, you only announced this MONTHS ago
====
>EasyDomain
>----------
>You can now register your own .co.uk or .org.uk domain name for
>FREE. Once you have registered your domain name, you are automatically
>assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
>Web space to enable you to publish your Web site under your domain
>name. E-Mail sent to your domain name is automatically forwarded
>to your Easynet Dial account mailbox.
====
i would rejoin for this but when i was with easynet my site got pulled for
too much bandwidth
====
>EasyFax
>-------
>You can now send personalised faxes from your Web browser to anywhere
>in the world.
====
www.easyfax.com
====
>EasyStats
>---------
>Want to know how long you are spending on-line? EasyStats provides
>a Web-based interface so you can find out.
====
what if you have two different isps?.........why not use a shareware util?
====
>EasyPassword
>------------
>You can now use a Web-based interface to change the password you
>use to dial into Easynet and collect your E-Mail.
====
hardly gonna set the world on fire!
====
>All existing features of the Easynet Dial account are unchanged.
>Easynet offers unlimited Internet access for one competitive fixed
>fee, payable either monthly or annually. There are no usage charges
>- you can stay online for ten hours or one hundred - you pay the
>same amount.
====
competitive?...............please explain
====
>The cost of your call time online is kept to an absolute minimum
>with Easynet's 100% UK coverage at local call rates. And, our 24x7
>Technical Support Helpdesk team are just a phone call away (at any
>time of the day or night) for the price of a local rate telephone
>call.
====
F***ING BULLS**T! not it doesnt.............calls are not an 'absolute
minimum', you are a telco........when i was with easynet i was paying £11 a
month an easynet also get money from my telco (BT) for dialling into their
system.......
why dont easynet take the screaming.net route and make something out of
telco status, instead of just sitting on their arses?
====
>Please take the time to view the details of our new added-value
>enhanced services and let us know what you think of them. We'd
>also like to hear of extra services you would like to see from us
>in the future.
====
nope, you are still to dissapointing to consider reusing easynet as an
isp!..........eidosnet is just as good (in fact it is the same seeing as it
is provided by you).........and the 'new' services you offer have many
alternatives ALL OVER THE WEB
and there is no point telling you what i would want because you dont listen
--
From Simon Hutchinson
Email : smh[AT]eidosnet[DOT]co[DOT]uk
Uni Email : Simon.M.Hutchinson@sheffield hallam
university![student.shu.ac.uk]
ICQ : email me to find out
Matt Saunders
> this is why i closed my account... it not very exciting developments.
> unlimited webspace aside i already have all of this for nothing.
This product is aimed at integrating all of these services under
one roof with an easy-to-use interface. Where, if you'll pardon
my curiosity, do you get the EasyAssistant functionality from for
free?
Gareth Kitchener
Saunders) wrote:
>> > EasyDomain
>> > ----------
>> > You can now register your own .co.uk or .org.uk domain name for
>> > FREE. Once you have registered your domain name, you are automatically
>> > assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
>> > Web space to enable you to publish your Web site under your domain
>> > name. E-Mail sent to your domain name is automatically forwarded
>> > to your Easynet Dial account mailbox.
>>
>> accessed in the normal way as with Easyweb? (In other words without
>> using FrontPage.)
>
>Unfortunately not. This is because using FrontPage and FTP
>interchangeably can cause undesirable problems so the service will
>be FrontPage only - initially at least. It's not to force everyone
>to use FrontPage.
Stupid question time! ;-)
Will those of us who do not use Frontpage and currently use Easyweb
via FTP be able to use *this* webspace with the free domain name?
Matt Saunders
> In your original message on Sat, 27 Nov 1999 21:18:18 +0000 Andy
> Taylor wrote:
> > ????? Did I miss something?
> >
>
> Yes...My smiley.
>
> loyalty....Most people imo want reduced costs, telco, subs etc. Compare
> Easynet with Clara's Freetime packages.
>
With all due respect the needs of most people do not match what
you have listed here. We have tried to introduce a range of new
services targetting the entire userbase, and the amount of feedback
we've received already *pre-launch* seems to reflect this.
We're not completely ruling out any sort of 0800-based call package
- but there are no plans for one right now.
We cannot please all of the people all of the time unfortunately.
I hope customers enjoy our new services - a lot of time and effort
has been put into making them usable and useful. We're not done
innovating though and are still interested in hearing what people
want to see from us.
Matt Saunders
No... but my advise to people with this requirement is to create
a FrontPage site with a redirect to your EasyWeb space. I believe
a version of FrontPage is bundled with Internet Explorer 5.
Gareth Kitchener
Saunders) wrote:
>We're not completely ruling out any sort of 0800-based call package
>- but there are no plans for one right now.
>
>We cannot please all of the people all of the time unfortunately.
>I hope customers enjoy our new services - a lot of time and effort
>has been put into making them usable and useful. We're not done
>innovating though and are still interested in hearing what people
>want to see from us.
OK. How about allowing us to use as many of the Easynet services as
possible whilst logged on with another provider that *does* offer
unmetered calls.
Some of this is already there: With an Easynet username and password I
can receive and send mail via mail.easynet.co.uk when logged on with
Screaming.net (so I don't need to worry about their useless mail
server), and I can ftp to my Easynet web-space from a Screaming.net
dial-up.
How about allowing access to the news server and some of the other
services on a username/password basis?
Gareth Kitchener
Saunders) wrote:
>> Will those of us who do not use Frontpage and currently use Easyweb
>> via FTP be able to use *this* webspace with the free domain name?
>
>No... but my advise to people with this requirement is to create
>a FrontPage site with a redirect to your EasyWeb space. I believe
>a version of FrontPage is bundled with Internet Explorer 5.
Ah... I've used that in the past and I can't see any real difference
between that and Netscape Composer. What is the difference between a
"Frontpage" site and one created with Netscape (or "Dreamweaver" as I
understand this is going to be on the cover CD of .Net magazine
shortly)?
Matt Saunders
> On 28 Nov 1999 00:08:03 GMT, matt.s...@uk.easynet.net (Matt
I think you'll have all of this (except for News access) as of
Monday. News is a tricky one to do unfortunately but we're not
ruling out doing Web-based News at some point soon.
Matt Saunders
> On 28 Nov 1999 00:10:53 GMT, matt.s...@uk.easynet.net (Matt
> Saunders) wrote:
>
> >> Will those of us who do not use Frontpage and currently use Easyweb
> >> via FTP be able to use *this* webspace with the free domain name?
> >
> >No... but my advise to people with this requirement is to create
> >a FrontPage site with a redirect to your EasyWeb space. I believe
> >a version of FrontPage is bundled with Internet Explorer 5.
>
> Ah... I've used that in the past and I can't see any real difference
> between that and Netscape Composer. What is the difference between a
> "Frontpage" site and one created with Netscape (or "Dreamweaver" as I
> understand this is going to be on the cover CD of .Net magazine
> shortly)?
There are essentially two "sides" to FrontPage - the traditional
one you're talking about is just a Web design tool. However,
FrontPage is also capable of more sophisticated site-management
techniques which take advantage of proprietary Microsoft FrontPage
extensions to talk to the Web server, instead of using FTP.
Adrian
> On Fri, 26 Nov 1999 23:26:00 +0000, Adrian wrote:
> > Forgive me if this is a stupid question but can this Web space be
> > accessed in the normal way as with Easyweb? (In other words without
> > using FrontPage.)
>
> Unfortunately not. This is because using FrontPage and FTP
> interchangeably can cause undesirable problems so the service will
> be FrontPage only - initially at least. It's not to force everyone
> to use FrontPage.
It makes this facility far from "free" if I have to buy new "Office"
software.(Is there a free Mac version of FrontPage available?)
--
Adrian
Gareth Kitchener
Saunders) wrote:
>
>There are essentially two "sides" to FrontPage - the traditional
>one you're talking about is just a Web design tool. However,
>FrontPage is also capable of more sophisticated site-management
>techniques which take advantage of proprietary Microsoft FrontPage
>extensions to talk to the Web server, instead of using FTP.
Thank you. However, I suspect that the "free" version that comes with
IE5 probably doesn't include these features. If so, then it appears
that I will not be able to make use of the free domain name unless I
purchase an expensive piece of software that I don't otherwise need.
Stuart Millington
Saunders) wrote:
>On Sat, 27 Nov 1999 05:29:03 +0000, Stuart Millington wrote:
{Web mail]
>> Old hat, very overdue. Still needs separate POP3 password, since
>> transmitting an unencrypted dial-up password across the net for remote
>> POP3 access is not a good idea. (If this is available and I missed it,
>> my apologies.) Easynet 2.6 : Demon 2
>
>Not sure what your point is,
Rubbish. You are very well aware of the concept of a separate
dial-up and POP3 password. One of which could be passed in plain text
accross the net, the former should *NEVER* be. Although, when I was
here *you* stated that the increased security was not worth the cost
to Easynet - cost of decent authentication servers and all that...
> but I'll point out here that an Easynet
>account has the same password for dial-up and mail. Many of these
Exactly. When I had an Easynet account, to access your mail via a
remote location you have to send you dial-up password in plain text
accross the net, *NOT* secure. With a profesional[1] ISP like demon
you get a separate POP3 password which limits the liability.
>services will shortly be available via https.
Raw access to POP3 mailboxes will not have the same degree of
protection until you introduce separate passwords however. Not
something Easynet is likely to do based on past performance :-(
[1] And I use the term loosely.
gonzo
rest... i can use the interface im currently using easily enough already.
im sure its a big use to some people but really its not the sort of
trademarked gadget thing people really want.
besides its not really free, im having to pay a phone call to use it.
im sure youve worked hard on these things and im not knocking your service,
its reliable, just not good value for money. my experience of easynet over
the years is they are reliable but slow to react to change.
i get *almost* everything youve mentioned here for free and pay 11.99 a
month to clara and get free weekend calls. me and my housemates have saved
sooooooo much (18 hours online last weekend alone by five people) thanks to
that and thats what easynet should do.
of course a by product of easynet's services is that people to stay online
longer to use them so they can make more from 0845 calls.
oh, and will easynet be cutting the costs of their leased lines now the
europeans have done a report into it. 50 quid a month for a 64kbps line i
believe is what they recommended?
--
Cheers,
James
''Lucretia my reflection, dance the ghost with me''
Matt Saunders <matt.s...@uk.easynet.net> wrote in message
news:slrn840s7t.iqg...@omega.noc.easynet.net...
> On Sat, 27 Nov 1999 02:02:49 GMT, gonzo wrote:
> > this is why i closed my account... it not very exciting developments.
> > unlimited webspace aside i already have all of this for nothing.
>
> This product is aimed at integrating all of these services under
> one roof with an easy-to-use interface. Where, if you'll pardon
> my curiosity, do you get the EasyAssistant functionality from for
> free?
>
Big Bill
Saunders) wrote:
>On Sun, 28 Nov 1999 00:05:23 +0000, Gareth Kitchener wrote:
>> On 27 Nov 1999 23:48:57 GMT, matt.s...@uk.easynet.net (Matt
>> Saunders) wrote:
>> >> > EasyDomain
>> >> > ----------
>> >> > You can now register your own .co.uk or .org.uk domain name for
>> >> > FREE. Once you have registered your domain name, you are automatically
>> >> > assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
>> >> > Web space to enable you to publish your Web site under your domain
>> >> > name. E-Mail sent to your domain name is automatically forwarded
>> >> > to your Easynet Dial account mailbox.
>> >>
>> >> Forgive me if this is a stupid question but can this Web space be
>> >> accessed in the normal way as with Easyweb? (In other words without
>> >> using FrontPage.)
>> >
>> >Unfortunately not. This is because using FrontPage and FTP
>> >interchangeably can cause undesirable problems so the service will
>> >be FrontPage only - initially at least. It's not to force everyone
>> >to use FrontPage.
>>
>> Stupid question time! ;-)
>>
>> Will those of us who do not use Frontpage and currently use Easyweb
>> via FTP be able to use *this* webspace with the free domain name?
>
>No... but my advise to people with this requirement is to create
>a FrontPage site with a redirect to your EasyWeb space. I believe
>a version of FrontPage is bundled with Internet Explorer 5.
>
Frontpage Express. Didn't there used to be rather nasty security
problems with Frontpage servers, the extensions? Has that altered now
or are you getting round it by not allowing normal ftp access?
BB
MFW Britpack
www.kruse.co.uk
There is only one war, and it's not the rich against the poor,
the blacks against the whites, the Federation against the Borg,
or the Democrats versus the Republicans. It's those of us who
aren't complete idiots against those of us who are.
Pat O'Halloran
> On 28 Nov 1999 00:45:29 GMT, matt.s...@uk.easynet.net (Matt
> Saunders) wrote:
>
> >
> >There are essentially two "sides" to FrontPage - the traditional
> >one you're talking about is just a Web design tool. However,
> >FrontPage is also capable of more sophisticated site-management
> >techniques which take advantage of proprietary Microsoft FrontPage
> >extensions to talk to the Web server, instead of using FTP.
>
> Thank you. However, I suspect that the "free" version that comes with
> IE5 probably doesn't include these features. If so, then it appears
> that I will not be able to make use of the free domain name unless I
> purchase an expensive piece of software that I don't otherwise need.
I agree and as a Mac user I certainly don't want Front Page. This
situation is not acceptable and if it's the best you can offer after a
long wait then I for one will be going elsewhere.
--
Pat O'Halloran (http://www.pato.easynet.co.uk)
"Getting an education was a bit like a communicable sexual disease. It
made you unsuitable for a lot of jobs and then you had the urge to
pass it on" - Terry Pratchett
Adam Best
wrote:
> With all due respect
Don't people usually use this to mask the equivalent of F Off :)
> the needs of most people do not match what
> you have listed here.
Really, how many dial up users requested the services you have
introduced as opposed to some kind of free/unmetered access ?
> We have tried to introduce a range of new
> services targetting the entire userbase,
Unmetered would target the entire userbase, as I don't think anyone
would object to it. Where as certain sections only may have requested
the value added services you have introduced.
--
Regards
Adam Best
David Murray
Is this it? what Easynet customers have been waiting for for months?
What about the main issue of call charges, thats far more important IMO.
What a pile of pants!
Gee that stinks all those poor Easynet customers hanging in there for a
useless offer like that!
Glad i made the greatxscape months ago from the VASTLY ovrpriced Easysat and
call charges on the top of that, now i have freecalls during the day with
Callnet and all the rest of the time with GXS, gee how on earth anyone pays
Ł11 per month for Easynet is beyond me!
And reliability i suppose is what youll mention hmmm? well GXS and Callnet
is just as reliable to me as Easysat ever was! infact it was down more often
then the services i use now! I think if this is your big announcement!
Easysat customers will be leaving you sooner rather than lately, how about a
proper insentive to stay with you? CALL CHARGES! you're a telco, why do
nothing?, AOL, Freeserve, Clara, Screaming, Greatxscape, BT Internet, need
i go on? Oh well im gobsmacked if this is the big announcement that couldnt
be mentioned many months ago! and trust that there must be another
announcement soon!
Watching with bewildered amusement and interest
David Murray (Ex Easysat User)
"gonzo" <ja...@zerblattzoo.co.uk> wrote in message
news:dZG%3.2632$F7.4...@nnrp3.clara.net...
> this is why i closed my account... it not very exciting developments.
> unlimited webspace aside i already have all of this for nothing.
>
> --
> Cheers,
> James
> ''Lucretia my reflection, dance the ghost with me''
>
> Matt Saunders <matt.s...@uk.easynet.net> wrote in message
> news:1999112614...@mail.easynet.co.uk...
> > We are pleased to announce that as of Monday 29th November 1999
> > Easynet will be providing the following new value-added features
> > at no extra cost to all Easynet Dial subscribers:
> >
> > Integrated Fax, Voice and E-Mail with EasyMessage
> > Web based E-Mail: your E-Mail anywhere in the world
> > A free co.uk or org.uk Domain name with EasyDomain
> > Unlimited Web Space with Microsoft FrontPage extensions
> >
> > All these services are detailed on the new Easynet Dial Web site
> > which will be launched on Monday. You will be able to find it at:
> >
> > http://www.easynet.co.uk/
> >
> > Alternatively, read on for more details about these exciting new
> > services.
> >
> > EasyAssistant
> > -------------
> > EasyAssistant's Integrated Fax, Voice and E-Mail service allocates
> > you a unique phone number that allows people to send you voice mail
> > and fax messages. You can either read these messages as email
> > messages or retrieve them using your own personal number.
> >
> > Dialling your personal number also allows you to retrieve any of
> > your conventional E-Mail messages by phone.
> >
> > EasyMail
> > --------
> > EasyMail is a new, full-featured, easy to use, Web based interface
> > for reading and writing E-Mail, again accessible from any Web
> > browser.
> >
> > EasyDomain
> > ----------
> > You can now register your own .co.uk or .org.uk domain name for
> > FREE. Once you have registered your domain name, you are automatically
> > assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
> > Web space to enable you to publish your Web site under your domain
> > name. E-Mail sent to your domain name is automatically forwarded
> > to your Easynet Dial account mailbox.
> >
> > EasyFax
> > -------
> > You can now send personalised faxes from your Web browser to anywhere
> > in the world.
> >
> > EasyStats
> > ---------
> > Want to know how long you are spending on-line? EasyStats provides
> > a Web-based interface so you can find out.
> >
> > EasyPassword
> > ------------
> > You can now use a Web-based interface to change the password you
> > use to dial into Easynet and collect your E-Mail.
> >
> >
> > All existing features of the Easynet Dial account are unchanged.
> > Easynet offers unlimited Internet access for one competitive fixed
> > fee, payable either monthly or annually. There are no usage charges
> > - you can stay online for ten hours or one hundred - you pay the
> > same amount.
> >
> > With an Easynet Dial account you get to choose from unlimited E-Mail
> > addresses, so every member of a family or small business can have
> > his or her own unique address. You can continue to use your existing
> > E-Mail program to collect your mail, or use EasyMail's Web-based
> > interface instead.
> >
> > The cost of your call time online is kept to an absolute minimum
> > with Easynet's 100% UK coverage at local call rates. And, our 24x7
> > Technical Support Helpdesk team are just a phone call away (at any
> > time of the day or night) for the price of a local rate telephone
> > call.
> >
> > Even if you do not take up the offer of a free domain name, Easynet
> > also makes it easy to publish your own Web site to our EasyWeb web
> > space. You can have unlimited Web space for your own personal use.
> >
> > More information on all these new services will be available from
> > Monday on the new Easynet Dial Web site at:
> >
> > http://www.easynet.co.uk/
> >
> > Please take the time to view the details of our new added-value
> > enhanced services and let us know what you think of them. We'd
> > also like to hear of extra services you would like to see from us
> > in the future.
> >
> > You can contact us by replying to this E-Mail. If you need any
> > help or advice on our new services you can also contact our Helpdesk
> > at sup...@easynet.net, or by phone 24 hours a day, seven days a
> > week on 0845 333 4444.
> >
> >
> > Regards,
> > The Easynet Dial Team.
> >
>
>
Darren Winsper
> On Sun, 28 Nov 1999 00:05:23 +0000, Gareth Kitchener wrote:
> > Will those of us who do not use Frontpage and currently use Easyweb
> > via FTP be able to use *this* webspace with the free domain name?
>
> No... but my advise to people with this requirement is to create
> a FrontPage site with a redirect to your EasyWeb space. I believe
> a version of FrontPage is bundled with Internet Explorer 5.
What?! Sorry, but I find this unacceptable. It's bad enough that you
would do this to people who don't want IE, but now it's been found
Microsoft have been abusing their position left, right and centre,
it's just rediculous.
This arrogant "Everybody uses IE" attitude really gets on my nerves,
and I may start looking elsewhere for my internet access.
--
Darren Winsper - ICQ 8899775
Stellar Legacy project member - http://www.stellarlegacy.tsx.org
"Microsoft stated that they had very little Monopoly power," stated
Jackson in his findings of fact, "However, upon closer investigation,
we found that not only did they own all the properties on two entire
sides of the board, they also had three houses on Boardwalk and Park Place!"
--http://www.segfault.org/story.phtml?mode=2&id=3825b6d8-019cd640
Darren Winsper
> With all due respect the needs of most people do not match what
> you have listed here. We have tried to introduce a range of new
> services targetting the entire userbase, and the amount of feedback
> we've received already *pre-launch* seems to reflect this.
You forgot to put "who use IE" after "entire userbase."
type my email address from the bottom of my post>smh@nospam.eidosnetdotcodotuk simon
====
>> Seems the new package offers very little to hold people's
>> loyalty....Most people imo want reduced costs, telco, subs etc. Compare
>> Easynet with Clara's Freetime packages.
>>
>
>you have listed here. We have tried to introduce a range of new
>services targetting the entire userbase, and the amount of feedback
>we've received already *pre-launch* seems to reflect this.
hmmmm...........how often did you say that you read this
newsgroup?..........
there are COUNTLESS messages from your subscribers asking for the above
(cheaper calls).........and i havent seen any messages asking for free
domain names, fax+voicemail service or chaging your password online
====
>We're not completely ruling out any sort of 0800-based call package
>- but there are no plans for one right now.
====
well, the 'amount of feedback' you are getting 'seems to reflect' that your
customers want you to at least look into and consider it
jb
> Sounds like Easynet have responded exactly to what people wanted :)
Surely taking the piss aren't you?
Webmail: oh great... can't you remember you pop3 settings?
EasyDomain: which you don't own... do you know how cheap they are at the
moment? and you get to OWN it..!
Fax.. blah blah blah, that's nice, but useless...
Sounds like a pyrrhic victoryn to me... I want an ISP, i.e. i want to be
able to use FTP, HTTP, NNTP etc.. I don't want to use bloody Frontpage
Extensions, with their nasty little tags... i can't believe anyone is
still using this nasty little mechanism... I want an ISP, so I think I'm
going to get a proper one... fucking hell!
Andy Taylor
>> I will comment on the bits I like when I have checked them all out
>> but for now a couple of questions why could easynet NOT TELL US OF
>> THEIR PLANS a few weeks ago?? I have recently registered a domain
>> name with freenetname.co.uk and they are stitch up merchants IF I HAD
>> BEEN AWARE of Easynets plans I would have NOT tied up that Domain name
>> with them. AAARRRRggggggggg
>
>I do sympathise with your situation but I've been through the
>reasons why we don't pre-announce until I'm blue in the face.
>
None of what you have announced is ground breaking stuff! Nothing
innovative and only playing catch up to other ISP's let alone what
other ISP's would be copying. I know things change but very little of
what has been announced comes into that category.
>
>> Second question :) If we get a domain name registered with Easynet
>> and then susequently decide that the new features are still not enough
>> to offset the free calls available elsewhere then who owns the domain
>> and what charge will easynet impose to move that .
>
>There will be an administrative charge to transfer your domain (I
>don't have the amount to hand but it will cover the cost to us of
>the manual intervention required).
Ah good that means it's free then. From what I have been told all the
new host of the domain needs is access to the IPS tag and THEY do all
the work. I was offered this by someone when the Con men from
Freenetname tried to charge me 94 quid for moving that Domain BUT
those con men still say the fee is payable EVEN if they have to do
diddly squat.
> An EasyDomain is available free
>as the process of registering it is totally automated by our
>computers. To transfer one requires a lot of human work so we have
>to charge for that to cover our costs.
Very interesting as I say above I have been told it can all be done by
the aquiring ISP and is very simple and quick to do.?
>
>The domain is registered on your behalf - if it was actually
>registered to you then the cost would be significantly higher to
>us due to the manual processing involved.
Come on Matt I have been reasonable because I know you have worked
hard and all I have seen so far is people complaining that easynet has
NOT given them what they want, in fact the reverse of this seems to be
the case. BUT.........
if http://www.4k.net can do this for 10 quid per year AND the domain
is your own AND they can give you some space FREE AND you can FTP and
not use some Microsoft shitty program then why does it cost easynet so
much??
We needed Microsoft extensions 2 or 3 years back when it was all quite
different not now when most people can code (put together) HTML and
use an FTP program with ease.
>
>> Finally if we do not use front page can we have CGI scripts access
>> instead????
>
>Again, I've already been through why we don't currently allow this...
Again other ISP's offer this as well. What we have been asking for is
for easynet to combine the best of the things all the INFERIOR isp's
are offering collectively and give it to us at a reasonable cost.
I am happy to now have been told that 0800 access WILL NOT be
available from easynet for at least 12 months. Not happy but at least
we know where we stand.
>
>> I know you have put a lot of work into this........
>
>There are a few of us looking forward to a few nights of 8 hours
>sleep now. :-)
I feel very very sorry for you as I know what reaction the rest of the
dial up users will be having. I bet you get very little in the way of
thanks in this Newsgroup so I will thank you anyway but say I feel
that Easynet's DIRECTORS should now speak to us and tell us WHY they
think that this is such a good deal. It must be a real strain to have
to put forward such limited services after it has been so long in the
planning stages knowing that this will NOT please the masses.
Has anyone up in the ivory tower ever heard that the customer is
always right????
Regards Andy T
Wren
Me
> If I am incorrect, can I transfer my business dial-up accounts, to home
user
> accounts/dial services?
Matt
>This isn't relevant (see above) but I will point out that we can
only offer the EasyDomain and free FrontPage space on domains that
are not yet registered. There will be a transfer charge to use
already existing domains, but as the services you already have
out-feature what's being offered here I can't see that being
necessary.
In what way do the business services out-feature what's being offered here?
As far as I can see I pay roughly twice as much for business services and
get less than half as much in return.
Business = £230.00 pa for 10 MB web space.
Home user=£120.00 pa (whatever it is) for unlimited web space.
Both have FP Ext. both on NT, much the same speed and reliability.
If wanted 100MB of web space I would be charged £600.00 pa, but a Home user
would be given it for free.............Astonishing don't you think?
Matt
>EasyDomain and free FrontPage space on domains that
are not yet registered<
So all future business accounts that I register, and domains that I
currently own, then surrender, then re-register the next day will only cost
£11.00 (whatever it is)?
--
Wren
--
Andy Taylor <An...@westmidland-internet.co.uk> wrote in message
news:4HpBOKkF8Ir87r...@4ax.com...
Graham Tipping
> > > accessed in the normal way as with Easyweb? (In other words without
> > > using FrontPage.)
> >
> > Unfortunately not. This is because using FrontPage and FTP
> > interchangeably can cause undesirable problems so the service will
> > be FrontPage only - initially at least. It's not to force everyone
> > to use FrontPage.
>
> software.(Is there a free Mac version of FrontPage available?)
>
And what about RISC OS? Looks like we're being excluded here.
Graham Tipping
Martin Saunders
"simon <" wrote:
>
> Matt Saunders wrote in message ...
> ====
> >> Seems the new package offers very little to hold people's
> >> loyalty....Most people imo want reduced costs, telco, subs etc. Compare
> >> Easynet with Clara's Freetime packages.
> >>
> >
> >With all due respect the needs of most people do not match what
> >you have listed here. We have tried to introduce a range of new
> >services targetting the entire userbase, and the amount of feedback
> >we've received already *pre-launch* seems to reflect this.
> ====
> hmmmm...........how often did you say that you read this
> newsgroup?..........
>
> there are COUNTLESS messages from your subscribers asking for the above
> (cheaper calls).........and i havent seen any messages asking for free
> domain names, fax+voicemail service or chaging your password online
Usenet as a form of communications #generally# tends to attract the more
experienced internet user, and so comments on a service made on the news
groups tends to be of the view point of the more heavy duty subscriber.
Understandably one of the biggest concerns of this sub sect of user is
the cost of their phone bill, due to their high usage of the internet.
Therefor one of the most frequent requests made on the newsgroups is for
unmetered calls. That makes sense.
Now lets stand back a little bit and look at the picture as a whole.
This sub sect of an ISP's customer base (except perhaps in the case of
Demon Internet) tends to be a very very small proportion of the customer
base as a whole, the vast majority of whom just want strong reliable
internet access for when they need it most, ie picking up mail,
downloading software, publishing web pages etc.. Although it is wrong
for any ISP to ignore the calls of the minority groups of it's customer
base, it would be foolish business sense to base all the new features of
a service on them. I feel Clara is a classic example of this, as by your
prediction Clara should now be swamped with practically every Internet
user in the country, as they offer what everyone wants, but this simply
isn't the case, quite far from it.
The services that we have introduced are all ideas of our customers. You
are absolutely correct that in their separate instances they are not
bleeding edge products, but perhaps cutting edge ones. You can get these
products elsewhere, but there is little or no tech support available for
them, and no come back when things go wrong. Now you have these services
bought to you by an ISP with a track record for making things work.
> ====
> >We're not completely ruling out any sort of 0800-based call package
> >- but there are no plans for one right now.
> ====
> well, the 'amount of feedback' you are getting 'seems to reflect' that your
> customers want you to at least look into and consider it
We consider #every# idea a customer has about improving the service we
offer.
Kind Regards
Martin
--
+-----------------
Martin Saunders Network Access Developer Easynet Ltd.
'Best European ISP' by ISPA 1999 http://about.easynet.net
mar...@easynet.net Tel:(+44) 171 681 4444
-----------------+
type my email address from the bottom of my post>smh@nospam.eidosnetdotcodotuk simon
====
>one roof with an easy-to-use interface. Where, if you'll pardon
>my curiosity, do you get the EasyAssistant functionality from for
>free?
hmmm........are you admitting that easy assistant is the only benefit of the
package?
is that alone worth £12 a month.................no
type my email address from the bottom of my post>smh@nospam.eidosnetdotcodotuk simon
====
>you have listed here. We have tried to introduce a range of new
>services targetting the entire userbase, and the amount of feedback
>we've received already *pre-launch* seems to reflect this.
====
Darren Winsper
You will be assimilated.
> Looks like we're being excluded here.
Going from "not supported" to being actively discluded is going to
annoy rather a lot of people...
Matt Saunders
>
> On 27 Nov 1999 23:27:17 GMT, matt.s...@uk.easynet.net (Matt
> Saunders) wrote:
>
> >On Sat, 27 Nov 1999 05:29:03 +0000, Stuart Millington wrote:
>
> {Web mail]
> >> Old hat, very overdue. Still needs separate POP3 password, since
> >> transmitting an unencrypted dial-up password across the net for remote
> >> POP3 access is not a good idea. (If this is available and I missed it,
> >> my apologies.) Easynet 2.6 : Demon 2
> >
> >Not sure what your point is,
>
> Rubbish. You are very well aware of the concept of a separate
> dial-up and POP3 password.
Er, I am now you've explained what you mean. Please don't treat me with
such contempt.
> One of which could be passed in plain text
> accross the net, the former should *NEVER* be.
Again, I'm not quite sure which rules you're quoting here but no matter.
> Although, when I was
> here *you* stated that the increased security was not worth the cost
> to Easynet - cost of decent authentication servers and all that...
Ditto.
> > but I'll point out here that an Easynet
> >account has the same password for dial-up and mail. Many of these
>
> Exactly. When I had an Easynet account, to access your mail via a
> remote location you have to send you dial-up password in plain text
> accross the net, *NOT* secure. With a profesional[1] ISP like demon
> you get a separate POP3 password which limits the liability.
Anyone concerned with this issue should wait the short while for the
secure service to be released.
> >services will shortly be available via https.
>
> Raw access to POP3 mailboxes will not have the same degree of
> protection until you introduce separate passwords however. Not
> something Easynet is likely to do based on past performance :-(
>
> [1] And I use the term loosely.
Hilarious.
Matt Saunders
CC news posts to me.
--
Andy Taylor
<mar...@easynet.net> wrote:
>
>
>"simon <" wrote:
>>
>> Matt Saunders wrote in message ...
>> ====
>> >> Seems the new package offers very little to hold people's
>> >> loyalty....Most people imo want reduced costs, telco, subs etc. Compare
>> >> Easynet with Clara's Freetime packages.
>> >>
>> >
>> >With all due respect the needs of most people do not match what
>> >you have listed here. We have tried to introduce a range of new
>> >services targetting the entire userbase, and the amount of feedback
>> >we've received already *pre-launch* seems to reflect this.
>> ====
>> hmmmm...........how often did you say that you read this
>> newsgroup?..........
>>
>> there are COUNTLESS messages from your subscribers asking for the above
>> (cheaper calls).........and i havent seen any messages asking for free
>> domain names, fax+voicemail service or chaging your password online
>
>Usenet as a form of communications #generally# tends to attract the more
>experienced internet user, and so comments on a service made on the news
>groups tends to be of the view point of the more heavy duty subscriber.
>Understandably one of the biggest concerns of this sub sect of user is
>the cost of their phone bill, due to their high usage of the internet.
>Therefor one of the most frequent requests made on the newsgroups is for
>unmetered calls. That makes sense.
I think we can safely say we are in general agreement here Martin.
>
>Now lets stand back a little bit and look at the picture as a whole.
>This sub sect of an ISP's customer base (except perhaps in the case of
>Demon Internet) tends to be a very very small proportion of the customer
>base as a whole, the vast majority of whom just want strong reliable
>internet access for when they need it most, ie picking up mail,
>downloading software, publishing web pages etc.. Although it is wrong
>for any ISP to ignore the calls of the minority groups of it's customer
>base, it would be foolish business sense to base all the new features of
>a service on them.
I can't remember seeing any of the new stuff asked for in here. Do the
new users only use E-mail?? Perhaps you should explain what
newsgroups are in this case.
> I feel Clara is a classic example of this, as by your
>prediction Clara should now be swamped with practically every Internet
>user in the country, as they offer what everyone wants, but this simply
>isn't the case, quite far from it.
Callnet would be actually but most can't get on it. As we have pointed
out before our address's whilst not really important in one sense are
the only method of contact we have with some people we only speak to
from time to time. Loosiing our easynet address is a problem for
some. With the advent of 10 quid per year domain names then I think
that people will start picking and choosing more and more.
Do you not agree here???
>
>The services that we have introduced are all ideas of our customers. You
>are absolutely correct that in their separate instances they are not
>bleeding edge products, but perhaps cutting edge ones. You can get these
>products elsewhere, but there is little or no tech support available for
>them, and no come back when things go wrong. Now you have these services
>bought to you by an ISP with a track record for making things work.
We can also agree that easynet tech support "in general" is very good.
And its nice to know we have come back if things go wrong! <sly smirk>
>
>> ====
>> >We're not completely ruling out any sort of 0800-based call package
>> >- but there are no plans for one right now.
>> ====
>> well, the 'amount of feedback' you are getting 'seems to reflect' that your
>> customers want you to at least look into and consider it
>
>We consider #every# idea a customer has about improving the service we
>offer.
It would be nice to consider it a little quicker though :)))
Ok its time for a challenge. I KNOW it will NOT be taken up though.
I challenge easynet to put up a poll of users to see what we REALLY
want. They are used to good effect to see what people want, that is if
you really want to know the answer.
This way ALL users can access the poll on the web site and we can ALL
see what the user base really does want.
We can always suggest some questions if it will save you time <big
grin>
Regards Andy T
Andy Taylor
Saunders) wrote:
>On Sat, 27 Nov 1999 21:44:57 GMT, Adam Best wrote:
>> In your original message on Sat, 27 Nov 1999 21:18:18 +0000 Andy
>> Taylor wrote:
>> > ????? Did I miss something?
>> >
>>
>> Yes...My smiley.
>>
>> Seems the new package offers very little to hold people's
>> loyalty....Most people imo want reduced costs, telco, subs etc. Compare
>> Easynet with Clara's Freetime packages.
>>
>
>With all due respect the needs of most people do not match what
>you have listed here. We have tried to introduce a range of new
>services targetting the entire userbase, and the amount of feedback
>we've received already *pre-launch* seems to reflect this.
>
Now call me cynical or not as the case may be BUT Martin has said
that in general it is the High use active users who usually use the
newsgroups. So please could you tell me how the feedback you have
received is reflecting the fact that the entire user base is happy
with what has been announced. I ask because AFAIK the new services are
not being announced until tommorow and almost all traffic in here has
not been complimentary, so where is all this feedback coming from
Matt.
0800 has been mentioned but not unmetered access based on
subscription, which I think is done via the 0845 number on other
ISP's. I may be wrong here though.
Hope this helps
Regards Andy T
Andy Taylor
Saunders) wrote:
>On Sat, 27 Nov 1999 01:36:13 +0000, Andy Taylor wrote:
>> On 26 Nov 1999 15:26:31 GMT, matt.s...@uk.easynet.net (Matt
>> Saunders) wrote:
>>
>> >We are pleased to announce that as of Monday 29th November 1999
>> >Easynet will be providing the following new value-added features
>> >at no extra cost to all Easynet Dial subscribers:
>
>[...]
>
>> I will comment on the bits I like when I have checked them all out
>> but for now a couple of questions why could easynet NOT TELL US OF
>> THEIR PLANS a few weeks ago?? I have recently registered a domain
>> name with freenetname.co.uk and they are stitch up merchants IF I HAD
>> BEEN AWARE of Easynets plans I would have NOT tied up that Domain name
>> with them. AAARRRRggggggggg
>
>I do sympathise with your situation but I've been through the
>reasons why we don't pre-announce until I'm blue in the face.
>
I have looked at this reply again and I still cannnot see how an
announcement telling us that some time in the future we would be
able/or at least likely, to have our own domain free, would compromise
easynet???
Regards Andy T
Andy Taylor
wrote:
>On Sat, 27 Nov 1999 21:44:57 GMT, Adam Best <ad...@abest.co.uk> wrote:
>
>>Seems the new package offers very little to hold people's
>>loyalty....Most people imo want reduced costs, telco, subs etc. Compare
>>Easynet with Clara's Freetime packages.
>
>I believe that unmetered calls is the real requirement that most
>people want. At the moment, this is only available from "free"
>providers who hope to cover their costs via flawed business plans.
>(There is no way Localtel are making enough profit on my voice calls
>and line rental to cover the 100 hours of free access they are giving
>me every month and Callnet0800 seem set to lose a *lot* of money with
>their current offer.) There is no justification for a totally free
>Internet and there are a lot of us out here who will happily pay a
>sensible monthly fee for unmetered access.
>
>There is no need to reduce the Easynet sub - anyone who feels the sub
>is an issue will already have defected to the free ISPs. However,
>other ISPs seem to be able to offer free weekend calls within a
>similar fee. How about a 3 level service, with free weekend calls for
>£11.99, free offpeak calls for £30 and free 24/7 calls for £60?
Now this is more like it. I defy anyone to say that this would NOT
benefit all easynet dial customers and would still ensure easynet
continue to get revenue.
We are NOT freeloaders and we are only trying to get a fair deal for
both sides NOT asking for free access to all at NO cost.
Tell you what we would willingly swop the Fax ability for what has
been suggested above. I have NEVER used the fax stuff at all. Why do I
need to when most people are getting E-mail access anyway.
Regards Andy T
Andy Taylor
Saunders) wrote:
>On Fri, 26 Nov 1999 23:26:00 +0000, Adrian wrote:
>> Matt Saunders <matt.s...@uk.easynet.net> wrote:
>>
>> > EasyDomain
>> > ----------
>> > You can now register your own .co.uk or .org.uk domain name for
>> > FREE. Once you have registered your domain name, you are automatically
>> > assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
>> > Web space to enable you to publish your Web site under your domain
>> > name. E-Mail sent to your domain name is automatically forwarded
>> > to your Easynet Dial account mailbox.
>>
>> Forgive me if this is a stupid question but can this Web space be
>> accessed in the normal way as with Easyweb? (In other words without
>> using FrontPage.)
>
>Unfortunately not. This is because using FrontPage and FTP
>interchangeably can cause undesirable problems so the service will
>be FrontPage only - initially at least. It's not to force everyone
>to use FrontPage.
Now call me stupid if you like Matt BUT if EVERYONE does NOT use front
page how do we use the free space with a free name???
Regards Andy T
Andy Taylor
Saunders) wrote:
>On Fri, 26 Nov 1999 19:43:17 -0000, Wren wrote:
>> Hi Matt,
>>
>> EasyDomain
>> > ----------
>> > You can now register your own .co.uk or .org.uk domain name for
>> > FREE. Once you have registered your domain name, you are automatically
>> > assigned unlimited Microsoft Windows NT-hosted FrontPage-enabled
>> > Web space to enable you to publish your Web site under your domain
>> > name. E-Mail sent to your domain name is automatically forwarded
>> > to your Easynet Dial account mailbox.
>>
>> Can I assume from this message that you are refering to Business and Home
>> user accounts. After all Dial services applies to Easynet Business and Home
>> Use/accounts.
>
>You are posting from the Easynet Dial account "interweb" which
>means you will be eligible for these new services.
>
>> If I am incorrect, can I transfer my business dial-up accounts, to home user
>> accounts/dial services?
>
>This isn't relevant (see above) but I will point out that we can
>only offer the EasyDomain and free FrontPage space on domains that
>are not yet registered. There will be a transfer charge to use
>already existing domains
Transfer fee?? yet again those of us who have our own domain names are
being penalised yet again (as we are also likely IN GENERAL) to be
high users.
So please tell me in addition to the 94 quid that the con men at
freenetname.net want off me how much do the nice accounts dept want of
me as well???
Regards Andy T
Andy Taylor
>In your original message on Sat, 27 Nov 1999 21:18:18 +0000 Andy
>Taylor wrote:
>> ????? Did I miss something?
>>
>
>Yes...My smiley.
>
>Seems the new package offers very little to hold people's
>loyalty....Most people imo want reduced costs, telco, subs etc. Compare
>Easynet with Clara's Freetime packages.
After this I am going to and I hope lots of others do as well. Even
if my shares take a battering it might well give the shiny seaters
upstairs a kick up the back side before it's too late.
But if as I suspect the dial side and high user are proving a PITA to
easynet I doub't this will cut any ice.
I have to admit if I were an ISP I would want customers who knew
nothing,said nothing and just did what they were told.
I could then set them up and expect them NOT to mess, they would log
on once per week collect their mail and log of leaving the lines free
again. Of course I would still collect the 12 quid per month and not
have to buy more bandwidth, servers, racks, lines etc etc etc
Regards Andy T
Andy Taylor
>In your original message on Sat, 27 Nov 1999 21:18:18 +0000 Andy
>Taylor wrote:
>> ????? Did I miss something?
>>
>
>Yes...My smiley.
>
Oh sorry!! I thought that was a burp <grin>
Maybe we need someone to set up an ex easynet users newsgroup so we
can keep in touch. Any offers???? (one final chance)
Regards Andy T
Andy Taylor
<matt.s...@uk.easynet.net> wrote:
>I've already replied to this by way of a CC you sent me. Please don't
>CC news posts to me.
Not a CC Matt a mistake.
I replied by hitting the E-mail button instead of usenet and when I
noticed no new messages when I checked the group I realised what had
happened.
I then copied the message to the newsgroup as I am sure everyone would
be interested in your reply to it.
So NO CC was sent and there was no intention to actually send you
E-mail on this subject at all. Unfortunately I could do nothing about
it AFTER I had discovered my mistake.
Regards Andy T
Justin Fielder
> So please tell me in addition to the 94 quid that the con men at
> freenetname.net want off me how much do the nice accounts dept want of
> me as well???
I am afraid to tell you that you would need to pay the normal Easynet
transfer fee of £125.
An Easydomain name is available free as the process of registering it is
totally automated by our computers and therefore very cost effective for us
to run. The transferal of domains unfortunatly can only be done with human
intervention, and therefore we have to charge for that process to happen to
cover the cost of the peoples time.
Sorry - but if computers could transfer domains without human's neing
involved we could offer it free as well - unfortunatly this isn't likely to
happen in the near future.
Justin Fielder
Technical Services Manager
Easynet Ltd
Justin Fielder
> >£11.99, free offpeak calls for £30 and free 24/7 calls for £60?
> Now this is more like it. I defy anyone to say that this would NOT
> benefit all easynet dial customers and would still ensure easynet
> continue to get revenue.
> We are NOT freeloaders and we are only trying to get a fair deal for
> both sides NOT asking for free access to all at NO cost.
Interesting this one.
Inter telco rate for 0800 access from BT is about 1p peak and 0.5p off peak
for 0800 (the actual figures are freely available on BT's web site). You
then have to take into account the cost of public switches switch (£n
million), leased lines all around the country to interconnect, cost of
provide service, etc. etc.
So, lets say the real cost of 0800 is about 1.5p peak and 0.8p off peak.
7 x 24 hours exposure for an 0800 call per month would be
60 * 8 * 5 * 52 / 12 * 1.5p peak = £156
60 * 128 * 52 / 12 * 0.8p off peak = £266
So, although £60 seems a 'fair' price for 0800 access, if you were to take a
second line from BT and then make it permantly connect the ISP would loose
about £362 per month from you, and that wouldn't take into account the
modems, IP backbone etc. etc.
Now, OK you could say that people wouldn't do that, and you would get an
average - but I know that if I paid £60 per month I certainly would have no
qualms about paying the extra £9 per month line rental for a second line to
ensure I got my 'monies worth'.
I'll leave you to draw your own conclusions about where this leaves
un-metered access on 0800 and what has to happen for it to happen.
Regards,
Justin Fielder
> newsgroup?..........
Very often.
> there are COUNTLESS messages from your subscribers asking for the above
> (cheaper calls).........and i havent seen any messages asking for free
> domain names, fax+voicemail service or chaging your password online
News groups are only one (actually small) way that our customer base
contacts us. Calling technical support, writing in, emailing us all generate
a large, more varied, feature list request than you have seen in this
discussion.
To stay in business we have to listen to *ALL* our customers and act
appropriately.
An important statistic is that a very large chunk never actually connect or
post to our news servers.
We do take on board your comments, but we *have* been asked for FP enabled
web space, a single unified place for your email, fax, voice messages, a way
of changing your password on line (one the most regular calls to our call
centre is to change a password) etc.
So, please bear in mind that we try to provide a service that meets most of
peoples needs, most of the time. It is impossible to provide such a generic
service such as ourselves that will meet 100% of every customer needs.
I would be grateful if you didn't dismiss our other customers needs so
readily as non-important just because they differ from yours.
Here's a little analogy.
I am sure that some people want a Lotus Elise that has high performance,
air-con and is easy to get in and out - other people don't. Lotus build to a
compromise - we have to do that as well.
Justin Fielder
> Now call me cynical or not as the case may be BUT Martin has said
> that in general it is the High use active users who usually use the
> newsgroups. So please could you tell me how the feedback you have
> received is reflecting the fact that the entire user base is happy
> with what has been announced. I ask because AFAIK the new services are
> not being announced until tommorow and almost all traffic in here has
> not been complimentary, so where is all this feedback coming from
> Matt.
It may suprise you to learn that we have had over 150 emails from customers
saying 'thank you very much - just what I wanted' over the weekend.
This is about the same number of posts that have happened over the weekend
in this newsgroup.
Just goes to prove that there are different views depending on the user
'skill'.
I enclose a few sample emails for you (obviously I can't post the actual
email addresses of where they came from and I have replaced domain names
with xxxxx to ensure that people don't register the domain that someone else
wants!) that demonstrate that people want the domain, Front page extensions,
browser based email etc.
I hope this answers your questions.
Justin Fielder
Technical Services Manager
---begin---
WhooooHoooo I can feel a xxxxxx.co.uk coming on
----------
> Sounds good to me
-----
Yeah...this is good. To be honest with you I had considered heading off to
freestarve or some such, but I won't be now. Things I like?....free domain,
browser mail collection, front page extensions. Nice one.
------
Thanks for telling me about all these new services.
I have been with you for a number of years and have always had good reliable
service from you. I have always wanted a domain name of my own, and wish I
had known that you were planning a free service. Unfortunately I have jumped
the gun and gone to Freenetname to get a domain name of my choice. Their
service is not reliable and I really don't want to use them but I now have
the domain name I wanted. Is there anyway I can transfer my Freenetname
domain name to your free service?
Many thanks,
------
Hi
That was close! I almost left you (for one of your free services) but the
new services sound good.
I would like to register the domain name xxxxxxx.co.uk (if I could obtain
the domain name xxxxxxx.org as well, that would be great)
This is ideal for a new musical project I am currently undertaking,
especially if I could have both domain names.
So please let me know, as I could probably register the other for less than
£10.
Waiting for a reply, in anticipation!
Regards
------
Hi
Thanks for the e-mail informing me about the new features. I'm interested in
EasyDomain and would be very grateful if you could give me details of how I
go about registering a domain name. Do I have to pay a yearly or monthly fee
at all?
Keep up the good work.
Thanks very much
-------
Dear Easynet,
Thanks for this. Really good news. However, I must admit, the news I really
wanted is that you were going to stop monthly charges. Other internet
companies are beginning to offer 'true' free access. What are your plans?
Thanks, in advance.
-----
This is most welcome - I was thinking of moving but I might change my
mind.
-----
Yes please, we'd like to have the whole package.
We'd like to have xxxxxx.co.uk as our domain name, if possible, please.
Cheers.
---
Hello there
Just a quick email to say how great the new services are, i will be
certainly taking the domain name up soon!
Only a couple other things you could still do to improve services, 1, let
use use any cgi script we want on our pages
or atleast create a bigger choice that you have for use to use. and 2, shell
acccounts? now that would be amazing if
you could give us access to one of them, but baybe thats going too far,
anyway greatfull for the services we have now got
Best Regards
------
etc.
Andy Taylor
<justin....@easynet.net> wrote:
>
>Andy Taylor <An...@westmidland-internet.co.uk> wrote in message
>news:769BONXyVKIpBI...@4ax.com...
>> So please tell me in addition to the 94 quid that the con men at
>> freenetname.net want off me how much do the nice accounts dept want of
>> me as well???
>
>I am afraid to tell you that you would need to pay the normal Easynet
>transfer fee of £125.
In that case can you tell me exactly how long it takes to transfer a
Domain name please Justin???
Regards Andy T
type my email address from the bottom of my post>smh@nospam.eidosnetdotcodotuk simon
====
>Oh sorry!! I thought that was a burp <grin>
>
>Maybe we need someone to set up an ex easynet users newsgroup so we
>can keep in touch. Any offers???? (one final chance)
easynet.support and easynet.talk (go with eidosnet (free easynet) if you
dont get the groups with your chosen isp)
type my email address from the bottom of my post>smh@nospam.eidosnetdotcodotuk simon
====
>> So please tell me in addition to the 94 quid that the con men at
>> freenetname.net want off me how much do the nice accounts dept want of
>> me as well???
>
>I am afraid to tell you that you would need to pay the normal Easynet
>transfer fee of £125.
>
>totally automated by our computers and therefore very cost effective for us
>to run. The transferal of domains unfortunatly can only be done with human
>intervention, and therefore we have to charge for that process to happen to
>cover the cost of the peoples time.
couldnt you just give up your old domain name and re-register it a couple of
days later?
Mike Blanche
> >> Second question :) If we get a domain name registered with Easynet
> >> and then susequently decide that the new features are still not enough
> >> to offset the free calls available elsewhere then who owns the domain
> >> and what charge will easynet impose to move that .
> >
> >There will be an administrative charge to transfer your domain (I
> >don't have the amount to hand but it will cover the cost to us of
> >the manual intervention required).
>
> Ah good that means it's free then.
No, read what Matt said. An "administrative charge" is not free.
It may not be 94 pounds, but it will not be free.
Fair enough really if you're getting a free domain name. Pay a bit more
for the domain registration to another ISP and they may do the transfer
for free.
mike
--
"Unless I'm very much mistaken... I *AM* very much mistaken!"
- Murray Walker
Justin Fielder
bottom of my post> wrote in message
news:81u0og$308b$3...@quince.news.easynet.net...
> couldnt you just give up your old domain name and re-register it a couple
of
> days later?
Not really.
When you register a domain we pay (as do all companies) the first two year
fee to Nominet. There is therefore no reason why we would therefore not hold
onto that domain for those two years and then not renew.
Also, it is very imprecise when Nominet return it back to the 'pool' of free
domains.
Regards,
Justin Fielder
Technical Services Manger
Easynet Ltd.
Justin Fielder
> On Mon, 29 Nov 1999 10:53:02 -0000, "Justin Fielder"
> <justin....@easynet.net> wrote:
> >Andy Taylor <An...@westmidland-internet.co.uk> wrote in message
> >news:769BONXyVKIpBI...@4ax.com...
> >> freenetname.net want off me how much do the nice accounts dept want of
> >> me as well???
> >I am afraid to tell you that you would need to pay the normal Easynet
> >transfer fee of £125.
> Domain name please Justin???
It varies, but in general it takes between 1-5 days, with some domains
taking up to 40 days of chasing by our staff to the other ISP's to get
across.
Hope that helps,
Justin Fielder
Technical Services Manager
Easynet Ltd.
Darren Winsper
> Usenet as a form of communications #generally# tends to attract the more
> experienced internet user, and so comments on a service made on the news
> groups tends to be of the view point of the more heavy duty subscriber.
> Understandably one of the biggest concerns of this sub sect of user is
> the cost of their phone bill, due to their high usage of the internet.
> Therefor one of the most frequent requests made on the newsgroups is for
> unmetered calls. That makes sense.
Isn't Easynet one of the last ISPs an Internet newbie would sign up
with in the first place? After all, I don't see much advertising from
Easynet, your software doesn't come on magazine cover CDs and you
hardly market yourselves as a newbie's provider.
> Now lets stand back a little bit and look at the picture as a whole.
> This sub sect of an ISP's customer base (except perhaps in the case of
> Demon Internet) tends to be a very very small proportion of the customer
> base as a whole, the vast majority of whom just want strong reliable
> internet access for when they need it most, ie picking up mail,
> downloading software, publishing web pages etc..
Whenever I ask why someone's not on the internet their primary
responce is "the phone bill would be too high." Considering AOL's
recent action in this area, I'd say you're wrong.
> Although it is wrong
> for any ISP to ignore the calls of the minority groups of it's customer
> base, it would be foolish business sense to base all the new features of
> a service on them. I feel Clara is a classic example of this, as by your
> prediction Clara should now be swamped with practically every Internet
> user in the country, as they offer what everyone wants, but this simply
> isn't the case, quite far from it.
Then explain Screaming.net.
> The services that we have introduced are all ideas of our customers.
Would the customer idea regarding disallowing FTP to Easydomain space
Microsoft?
Martin Saunders
>
> On Sun, 28 Nov 1999 21:13:35 +0000, Martin Saunders <mar...@easynet.net> wrote:
> > Usenet as a form of communications #generally# tends to attract the more
> > experienced internet user, and so comments on a service made on the news
> > groups tends to be of the view point of the more heavy duty subscriber.
> > Understandably one of the biggest concerns of this sub sect of user is
> > the cost of their phone bill, due to their high usage of the internet.
> > Therefor one of the most frequent requests made on the newsgroups is for
> > unmetered calls. That makes sense.
>
> Isn't Easynet one of the last ISPs an Internet newbie would sign up
> with in the first place? After all, I don't see much advertising from
> Easynet, your software doesn't come on magazine cover CDs and you
> hardly market yourselves as a newbie's provider.
With a name like 'Easynet' and a slogan like 'Internet access made
Easy', don't you think it is rather obvious what genre of internet user
we are focusing on? Oh, and 95% of our new subscriptions come from
recommendations.
>
> > Now lets stand back a little bit and look at the picture as a whole.
> > This sub sect of an ISP's customer base (except perhaps in the case of
> > Demon Internet) tends to be a very very small proportion of the customer
> > base as a whole, the vast majority of whom just want strong reliable
> > internet access for when they need it most, ie picking up mail,
> > downloading software, publishing web pages etc..
>
> Whenever I ask why someone's not on the internet their primary
> responce is "the phone bill would be too high." Considering AOL's
> recent action in this area, I'd say you're wrong.
You would say so, but I don't. Just because AOL think that is what the
customers want, that doesn't they are right.
>
> > Although it is wrong
> > for any ISP to ignore the calls of the minority groups of it's customer
> > base, it would be foolish business sense to base all the new features of
> > a service on them. I feel Clara is a classic example of this, as by your
> > prediction Clara should now be swamped with practically every Internet
> > user in the country, as they offer what everyone wants, but this simply
> > isn't the case, quite far from it.
>
> Then explain Screaming.net.
Screaming.net in turns of minutes generated was far less popular than
ClaraNet is now. Screaming.net at their peak only had about 480 lines
open to customers. As a proportion on the dial internet community in the
UK, the number of people using the current unmetered services is
minuscule.
>
> > The services that we have introduced are all ideas of our customers.
>
> Would the customer idea regarding disallowing FTP to Easydomain space
> Microsoft?
The customers give us the ideas, we implement them in a way that WORKS!
We will find a way of allowing ftp access to your domained web space
soon.
Regards
Martin
--
+-----------------
Martin Saunders Network Access Developer Easynet Ltd.
'Best European ISP' by ISPA 1999 http://about.easynet.net
martin....@uk.easynet.net Tel:(+44) (0)20 7900 4444
-----------------+
Adrian
> I am sure that some people want a Lotus Elise that has high performance,
> air-con and is easy to get in and out - other people don't. Lotus build to a
> compromise - we have to do that as well.
Ah, excellent. Where do I claim my free Lotus? ;)
BTW does an Elise have air-con other than via the open top? (I'll accept
it with or without.)
--
Adrian
John McGarvey
<justin....@easynet.net> wrote:
>Here's a little analogy.
>I am sure that some people want a Lotus Elise that has high performance,
>air-con and is easy to get in and out - other people don't. Lotus build to a
>compromise - we have to do that as well.
I'm sorry, but your analogy is flawed ... you can't possibly be saying
that the Lotus Elise is a compromise. For a start, it doesn't have
air con (and shouldn't), it's not particularly easy to get in and out
of and it certainly remains true to what a sportscar should be. If
you want a compromise then you buy an MGF.
:-)
</Lotus content>
Oh, and a little bit of obligatory Easynet stuff to keep this post on
topic - I will resubscribe to Easynet if you put an end to this stupid
Frontpage stuff. Let me ftp as normal to the Easydomain space (or
whatever it's called) and you can have my money again. For now I'm
staying with Eidosnet (besides which I registered a domain name with
Freenetname 2 days before your announcement - another piece of great
timing!).
Adam Best
> Surely taking the piss aren't you?
Yep....
IMO any company that spends as many months as Easynet did saying "wait
and see" had nothing up its sleeve to offer, and I feel this
announcement proved it.
I still pay for an ISP, but I pay for Clara, so for the same as an
Easynet account, I can get 35,48 or 80 hours of inclusive time. I have
gone to FT80, and since leaving Easynet my home phone bill has gone
from almost £500 a quarter to £2-250 a quarter.
Somehow I dont think being able to access my mail via the web would
have made such a reduction to my phone bill - as valuable as that
service is :)
--
Regards
Adam Best
Ian Tresman
>transfer fee of £125.
Or you could tell customers how to transfer their own domains.
Customers only need send a message on letter-headed paper by fax or
post to Nominet requesting the existing company to (a) Release the
existing host's "tag", and to then update the Domain Name Server
information to Easynet's details. Customers can chase up Nominet
themselves.
Ian Tresman,
Knowledge Computing
Ian Tresman
>Interesting this one.
>
>Inter telco rate for 0800 access from BT is about 1p peak and 0.5p off peak
>for 0800 (the actual figures are freely available on BT's web site). You
>then have to take into account the cost of public switches switch (£n
>million), leased lines all around the country to interconnect, cost of
>provide service, etc. etc.
>
>So, lets say the real cost of 0800 is about 1.5p peak and 0.8p off peak.
AOL now charge £10/month plus 1p/minute peak which easily beats
Easynet's £12/month plus 5p/minute peak.
I'm on peak rate at least 2 hours per day, so my telephone calls are
either £1.20 (£35/month) with AOL or £6 (£180/month) with Easyent.
If you want a vote winner, charge £12/month plus 1.5p/mon, and we'd
all benefit. Even if I pay 2p/minute peak, I'd save over £100 per
month.
I guess Easynet marketing management doesn't include anybody with a
calculator.
Ian Tresman
Darren Winsper
> Darren Winsper wrote:
> > Isn't Easynet one of the last ISPs an Internet newbie would sign up
> > with in the first place? After all, I don't see much advertising from
> > Easynet, your software doesn't come on magazine cover CDs and you
> > hardly market yourselves as a newbie's provider.
>
> With a name like 'Easynet' and a slogan like 'Internet access made
> Easy', don't you think it is rather obvious what genre of internet user
> we are focusing on?
Hmm...good point :). However, I imagine that a good chunk of
subscribers choose other ISPs simply because (From what I see) Easynet
don't advertise as agressively as some other ISPs.
> Oh, and 95% of our new subscriptions come from
> recommendations.
And how many came from an ISP as opposed to never having been on the
internet before.
> > Whenever I ask why someone's not on the internet their primary
> > responce is "the phone bill would be too high." Considering AOL's
> > recent action in this area, I'd say you're wrong.
>
> You would say so, but I don't. Just because AOL think that is what the
> customers want, that doesn't [mean] they are right.
Through many of AOLs faults, they do seem to know how to maximise
profits and the size of their userbase. Their recent "1p a minute at
all times" offer must mean it'll bring in new customers.
[People do/don't want free internet access calls]
> > Then explain Screaming.net.
>
> Screaming.net in turns of minutes generated was far less popular than
> ClaraNet is now.
Really? I'm surprised, considering how many people I have known to
try it.
> Screaming.net at their peak only had about 480 lines
> open to customers.
"had"? Does that mean they are actually reducing their number of
lines?
> As a proportion on the dial internet community in the
> UK, the number of people using the current unmetered services is
> minuscule.
I'm glad to be one of the lucky few :). Then again, I do download a
lot of software, so any way to lower my bill was welcome.
> > > The services that we have introduced are all ideas of our customers.
> >
> > Would the customer idea regarding disallowing FTP to Easydomain space
> > Microsoft?
>
> The customers give us the ideas, we implement them in a way that WORKS!
Please don't take this personally, but it seems FP only does not work
for non-Windows users.
> We will find a way of allowing ftp access to your domained web space
> soon.
Thank you.
Gareth Kitchener
<justin....@easynet.net> wrote:
>Inter telco rate for 0800 access from BT is about 1p peak and 0.5p off peak
>for 0800 (the actual figures are freely available on BT's web site). You
>then have to take into account the cost of public switches switch (£n
>million), leased lines all around the country to interconnect, cost of
>provide service, etc. etc.
>
>So, lets say the real cost of 0800 is about 1.5p peak and 0.8p off peak.
>
>7 x 24 hours exposure for an 0800 call per month would be
>
>60 * 8 * 5 * 52 / 12 * 1.5p peak = £156
>60 * 128 * 52 / 12 * 0.8p off peak = £266
>
>So, although £60 seems a 'fair' price for 0800 access, if you were to take a
>second line from BT and then make it permantly connect the ISP would loose
>about £362 per month from you, and that wouldn't take into account the
>modems, IP backbone etc. etc.
>
On that model, BTi & F9 are taking on a potential cost of £100 per
month in exchange for fees of £11.75 and £9.99 respectively. The 80
off-peak hours that Clara offer for £29.99 would seem to cost them
£64.
I can understand BT subsidising BTi (although I believe this isn't
allowed under their charter) but I cannot believe Clara are charging
less than half what it is costing them.
Perhaps there's a better way? I'm not necessarily asking for 24/7
unlimited access - I would be happy if you just matched what Clara are
offering.
--
Gareth Kitchener
Bedfordshire, England.
ICQ 22032114
Andy Taylor
Blanche) wrote:
>In article <4HpBOKkF8Ir87r...@4ax.com>, the Right Hon. Andy
>Taylor, Member of Parliament for easynet.support, says:
>> >> Second question :) If we get a domain name registered with Easynet
>> >> and then susequently decide that the new features are still not enough
>> >> to offset the free calls available elsewhere then who owns the domain
>> >> and what charge will easynet impose to move that .
>> >
>> >There will be an administrative charge to transfer your domain (I
>> >don't have the amount to hand but it will cover the cost to us of
>> >the manual intervention required).
>>
>> Ah good that means it's free then.
>
>No, read what Matt said. An "administrative charge" is not free.
>
I read it Ok mate BUT as I have been told by someone else that all the
new ISP needs is the IPS Tag and they can do it all for nothing I
assumed as easynet had NOT got to manually intervene that it must be
free. Ok??
>It may not be 94 pounds, but it will not be free.
Nope it's not 94 quid more...... :(( 125 quid
>
>Fair enough really if you're getting a free domain name. Pay a bit more
>for the domain registration to another ISP and they may do the transfer
>for free.
Some will but we have now been told that easynet have a 125 quid
Domain name transfer fee..
Regards Andy T
Andy Taylor
<red...@eidosnet.co.uk> wrote:
>
>Oh, and a little bit of obligatory Easynet stuff to keep this post on
>topic - I will resubscribe to Easynet if you put an end to this stupid
>Frontpage stuff. Let me ftp as normal to the Easydomain space (or
>whatever it's called) and you can have my money again. For now I'm
>staying with Eidosnet (besides which I registered a domain name with
>Freenetname 2 days before your announcement - another piece of great
>timing!).
What was I saying all along?????
No one listens though.
WHy did you not use http://www.4k.net they only charge a tenner per
year and the name is registered to you.
Regards Andy T
Andy Taylor
wrote:
How does this fit in with the freenetname thing. I am still waiting
for an agreement to sign from them. They say they want 94 quid to
re-lease my domain even though it's in my name.
Regards Andy T
type my email address from the bottom of my post>smh@nospam.eidosnetdotcodotuk simon
====
>No, read what Matt said. An "administrative charge" is not free.
>
>
>for the domain registration to another ISP and they may do the transfer
>for free.
it isnt £94..........its £125 with easynet
Gareth Kitchener
<mar...@easynet.net> wrote:
>Screaming.net in turns of minutes generated was far less popular than
>ClaraNet is now. Screaming.net at their peak only had about 480 lines
>open to customers. As a proportion on the dial internet community in the
>UK, the number of people using the current unmetered services is
>minuscule.
>
Can you prove these statements, Martin?
From the Tempo web-site:
"Initial predictions of 100,000 subscribers were vastly exceeded and
demand has continued to grow.
In addition, screaming.net has upgraded the system making it both
quicker to use and easier to access. The bandwith available to each
user has increased, and now stands at approximately double that of
competing ISPs. At the same time the Contention Ratio (number of users
: number of ports) is the lowest of all Free ISP's at just 14:1 and is
circa half that of other high profile ISPs."
100000+ subscribers at 14 subscribers per port = over 7000 ports
according to my maths.
F_B
stores. This is a temporary measure to ensure that existing users experience
a rapid increase in the quality of their service. We would like to reassure
potential subscribers to screaming.net that we anticipate only a brief pause
in distribution. "
The bit you missed off the bottom, you can't subscribe even if you want to,
and lets face it, no one in their right mind would describe the launch of
screaming.net as a success.
Basic problem I see, is that no-one has found a business model that will
allow completely free internet access that works. This is in the main down
to BT. Until they sort their pricing out properly (or more likely, are
forced to), nothing will happen. They earn a fortune from their position as
an almost monopoly, which will allow them to keep it from happening for as
long as they want.
Gareth Kitchener <g...@bigfoot.com> wrote in message
news:jo464sc5tbaq5knop...@4ax.com...
John McGarvey
<An...@westmidland-internet.co.uk> wrote:
>No one listens though.
>
>WHy did you not use http://www.4k.net they only charge a tenner per
>year and the name is registered to you.
Cause I wasn't listening to you <g>
And it's clearly a shame I didn't :-(
Martin Saunders
>
> On Mon, 29 Nov 1999 15:14:44 -0000, mi...@no.spam.digiserve.com (Mike
> Blanche) wrote:
>
> >In article <4HpBOKkF8Ir87r...@4ax.com>, the Right Hon. Andy
> >Taylor, Member of Parliament for easynet.support, says:
> >> >> Second question :) If we get a domain name registered with Easynet
> >> >> and then susequently decide that the new features are still not enough
> >> >> to offset the free calls available elsewhere then who owns the domain
> >> >> and what charge will easynet impose to move that .
> >> >
> >> >There will be an administrative charge to transfer your domain (I
> >> >don't have the amount to hand but it will cover the cost to us of
> >> >the manual intervention required).
> >>
> >> Ah good that means it's free then.
> >
> >
>
> new ISP needs is the IPS Tag and they can do it all for nothing I
> assumed as easynet had NOT got to manually intervene that it must be
> free. Ok??
I'm afraid you have been told wrong.
Martin Saunders
>
> On Mon, 29 Nov 1999 12:43:35 -0000, "Justin Fielder"
> <justin....@easynet.net> wrote:
>
> >Inter telco rate for 0800 access from BT is about 1p peak and 0.5p off peak
> >for 0800 (the actual figures are freely available on BT's web site). You
> >then have to take into account the cost of public switches switch (£n
> >million), leased lines all around the country to interconnect, cost of
> >provide service, etc. etc.
> >
> >So, lets say the real cost of 0800 is about 1.5p peak and 0.8p off peak.
> >
> >7 x 24 hours exposure for an 0800 call per month would be
> >
> >60 * 8 * 5 * 52 / 12 * 1.5p peak = £156
> >60 * 128 * 52 / 12 * 0.8p off peak = £266
> >
> >So, although £60 seems a 'fair' price for 0800 access, if you were to take a
> >second line from BT and then make it permantly connect the ISP would loose
> >about £362 per month from you, and that wouldn't take into account the
> >modems, IP backbone etc. etc.
> >
>
> On that model, BTi & F9 are taking on a potential cost of £100 per
> month in exchange for fees of £11.75 and £9.99 respectively. The 80
> off-peak hours that Clara offer for £29.99 would seem to cost them
> £64.
>
> I can understand BT subsidising BTi (although I believe this isn't
> allowed under their charter) but I cannot believe Clara are charging
> less than half what it is costing them.
Oh I can. It is like Freeserve potentially charging 70 UKP a month for
an ADSL line that is going to cost them 120 UKP a month. I sometimes
wonder if these people have calculators.
> Perhaps there's a better way? I'm not necessarily asking for 24/7
> unlimited access - I would be happy if you just matched what Clara are
> offering.
We would be delighted too, but as Justin pointed out the maths just
don't add up :(
Regards
Mike Blanche
> I read it Ok mate BUT as I have been told by someone else that all the
> new ISP needs is the IPS Tag and they can do it all for nothing I
> assumed as easynet had NOT got to manually intervene that it must be
> free. Ok??
Wrong - Easynet have to transfer the domain to the new IPSTAG, and this
requires manual intervention by Easynet, therefore they can justifiably
charge an administration fee.
Darren Winsper
> I still pay for an ISP, but I pay for Clara, so for the same as an
> Easynet account, I can get 35,48 or 80 hours of inclusive time. I have
> gone to FT80, and since leaving Easynet my home phone bill has gone
> from almost £500 a quarter to £2-250 a quarter.
I've signed up with Screaming.net (Switching the line to LocalTel) but
still use Easynet for e-mail, newsgroups and when I absolutely must
download something ASAP. My phone bill has halved (Now at around £40
per quarter, but that is a dedicated line) and I now spend more time
than before on the net, especially now I enjoy online gaming.
Gareth Kitchener
>"For a limited period, we will not be issuing screaming.net CD's through our
>stores. This is a temporary measure to ensure that existing users experience
>a rapid increase in the quality of their service. We would like to reassure
>potential subscribers to screaming.net that we anticipate only a brief pause
>in distribution. "
>
>The bit you missed off the bottom, you can't subscribe even if you want to,
>and lets face it, no one in their right mind would describe the launch of
>screaming.net as a success.
>
1. I missed that bit off because it had no relevance to the point in
question, which was how many ports/lines Screaming.Net had.
2. I don't need to subscribe - I did it back at the end of April.
3. In excess of 100k people subscribed before Tempo withdrew the CDs.
4. You can still subscribe online and I understand some CDs are going
out with magazines shortly.
5. The "improvements" in service Tempo required seem to be mostly in
place and I would expect them to start re-issuing CDs soon.
>Basic problem I see, is that no-one has found a business model that will
>allow completely free internet access that works. This is in the main down
>to BT. Until they sort their pricing out properly (or more likely, are
>forced to), nothing will happen. They earn a fortune from their position as
>an almost monopoly, which will allow them to keep it from happening for as
>long as they want.
>
I agree about the business model being flawed. However, I am not
asking for "completely free internet access". This is what Screaming
Net are providing and it is naturally lacking in quality. I was
asking for a "flat fee" service, not a free lunch.
Andy Taylor
>In your original message on Sat, 27 Nov 1999 21:18:18 +0000 Andy
>Taylor wrote:
>> ????? Did I miss something?
>>
>
>Yes...My smiley.
>
>Seems the new package offers very little to hold people's
>loyalty....Most people imo want reduced costs, telco, subs etc. Compare
>Easynet with Clara's Freetime packages.
On the contrary it contains at least one thing to ensure loyalty. The
domain name, which in most peoples cases is going to be the one they
really want will not be theirs to move where they want.
If easynet put the prices up two fold three fold whatever, and you
decide they are too expensive and decide to leave then moving the
domain name will cost money so THIS alone will be enough to ensure
people are almost forced to stay.
Anyone care to deny this???
I must say a shrewd piece of business
I know having to pay 94 quid to get my first choice Domain back from a
grotty server and a grotty company has forced me to alter my plans
already so once bitten twice shy somewhat.
Regards Andy T
Andy Taylor
<justin....@easynet.net> wrote:
>
>Andy Taylor <An...@westmidland-internet.co.uk> wrote in message
>news:769BONXyVKIpBI...@4ax.com...
>> So please tell me in addition to the 94 quid that the con men at
>> freenetname.net want off me how much do the nice accounts dept want of
>> me as well???
>
>I am afraid to tell you that you would need to pay the normal Easynet
>transfer fee of £125.
>
>An Easydomain name is available free as the process of registering it is
>totally automated by our computers and therefore very cost effective for us
>to run. The transferal of domains unfortunatly can only be done with human
>intervention, and therefore we have to charge for that process to happen to
>cover the cost of the peoples time.
>
>Sorry - but if computers could transfer domains without human's neing
>involved we could offer it free as well - unfortunatly this isn't likely to
>happen in the near future.
But 125 quids worth?? What sort of wages do they pay at your place??
Regards Andy T
Andy Taylor
<justin....@easynet.net> wrote:
>
>Andy Taylor <An...@westmidland-internet.co.uk> wrote in message
>news:v6tBOKExiFADFQ...@4ax.com...
>> Now call me cynical or not as the case may be BUT Martin has said
>> that in general it is the High use active users who usually use the
>> newsgroups. So please could you tell me how the feedback you have
>> received is reflecting the fact that the entire user base is happy
>> with what has been announced. I ask because AFAIK the new services are
>> not being announced until tommorow and almost all traffic in here has
>> not been complimentary, so where is all this feedback coming from
>> Matt.
>
>It may suprise you to learn that we have had over 150 emails from customers
>saying 'thank you very much - just what I wanted' over the weekend.
Surprised I am staggered. What I am more surpised about is how these
people expect to use services like these when they can't even work
out how to post to Newsgroups.
>
>This is about the same number of posts that have happened over the weekend
>in this newsgroup.
So using your figures about half of the posts are for and half against
assuming then then these E-mailers would also like Flat rate fees we
can safely say that 100 % of the people contacting you over the
weekend are in favour of some form of flat rate access for a certain
amount of hours.
I am assuming that you have more than 300 customers?? SO can we also
say that the rest are not really moved enough about the services to
say anything at all. This would then I assume not have been what the
majority of the customers had hoped for.
Agreed???
>
>Just goes to prove that there are different views depending on the user
>'skill'.
Those that don't know there is a flat rate possibility and those that
do.
Oh BTW are you saying it needs skill to post to Newsgroups??
I have issued a challenge that has so far been met with deafening
silence have you seen it yet???
AS you seem to be intimating that these Email users have less skill it
might take a while for them to work out the hidden costs won't it. By
then it's far too late for them to do anything about it.
>I hope this answers your questions.
Not really but I won't insult you by saying anyone could have written
those mails at least we can see what others think for ourselves in
here. I layed off last time as it seemed I was getting nowhere with
no support but I am not on my own now by a long way.
get them to use the newsgroups so we can also see what they feel and
we will get a true reflection of what people thing given the options.
If I am THEN wrong I will shut up.
Regards Andy T
Lansbury
wrote:
> How about a 3 level service, with free weekend calls for
>£11.99, free offpeak calls for £30 and free 24/7 calls for £60?
I'm using a free UKOnline account for two reasons. One I have been with
them, and worked for them, since the pre public testing days. Two I am
waiting for my cable company to go digital so I can get a cable modem
The second point means I am prepared to accept paying a monthly fee for
24/7 unmetered use. So if you introduced a scheme along the lines outlined
by Gareth I for one would switch from a free account to paying for use, I
don't need a permanently cable modem.
However if Easynet differ about with this until after cable modems are
available then I shall not be using either UKOnline or Easynet, I'd have
already gone to who even the cable company take the internet feed from.
Andy Taylor
I hope everyone else is before they make the same mistake as us !!
Regards Andy T
Stuart Millington
<matt.s...@uk.easynet.net> wrote:
>Stuart Millington wrote:
>> On 27 Nov 1999 23:27:17 GMT, matt.s...@uk.easynet.net (Matt
>> Saunders) wrote:
>> >On Sat, 27 Nov 1999 05:29:03 +0000, Stuart Millington wrote:
>>
>> {Web mail]
>> >> Old hat, very overdue. Still needs separate POP3 password, since
>> >> transmitting an unencrypted dial-up password across the net for remote
>> >> POP3 access is not a good idea. (If this is available and I missed it,
>> >> my apologies.) Easynet 2.6 : Demon 2
>> >
>> >Not sure what your point is,
>>
>> Rubbish. You are very well aware of the concept of a separate
>> dial-up and POP3 password.
>
>Er, I am now you've explained what you mean. Please don't treat me with
>such contempt.
I never have, and never will, treat you with contempt. However, I
fail to see how you could miss understand the phrase "needs separate
POP3 password" in the context of plain text passwords being passed
across disparate 3rd party networks, you know too much about this carp
not to understand that.
>> One of which could be passed in plain text
>> accross the net, the former should *NEVER* be.
>
>Again, I'm not quite sure which rules you're quoting here but no matter.
The simple one. Would you pass your credit card number in such a
manner, if not why would you be willing to pass your dial-up password
in the same manner?
>> Although, when I was
>> here *you* stated that the increased security was not worth the cost
>> to Easynet - cost of decent authentication servers and all that...
>
>Ditto.
That reply doesn't even make sense.
>> > but I'll point out here that an Easynet
>> >account has the same password for dial-up and mail. Many of these
>>
>> Exactly. When I had an Easynet account, to access your mail via a
>> remote location you have to send you dial-up password in plain text
>> accross the net, *NOT* secure. With a profesional[1] ISP like demon
>> you get a separate POP3 password which limits the liability.
>
>Anyone concerned with this issue should wait the short while for the
>secure service to be released.
But only available via "WebMail" and https, the raw POP3 level
service, e.g. via O.E. or any other POP3 mailbox program, does not get
the same degree of protection.
>> >services will shortly be available via https.
>>
>> Raw access to POP3 mailboxes will not have the same degree of
>> protection until you introduce separate passwords however. Not
>> something Easynet is likely to do based on past performance :-(
>>
>> [1] And I use the term loosely.
>
>Hilarious.
I'm glad you think Easynet's lack of password security is funny, I
don't. Although, given Easynet's lack of action over this in the past
I don't see things changing now. Especially since Easynet are
targeting "new" users who don't know or care about the security risks
out "there" these days.
--
-----------------------------------------------------------------------
- Stuart Millington -
- mailto:ph...@dsv1.co.uk -
- http://www.wormhole.demon.co.uk/ -
Baba
>service, e.g. via O.E. or any other POP3 mailbox program, does not get
>the same degree of protection.
When you access your POP3 e-mail or change your password when dialing in to
Easynet (i.e. not using another ISP to dial up), then it goes direct and
doesn't take a meandering route through the 'net. So, it's pretty safe, see
what I mean?
--
Baba the Cat
"I have studied many philosophers and many cats. The wisdom of cats is
infinitely superior." - Hippolyte Taine
Stuart Millington
wrote:
>> But only available via "WebMail" and https, the raw POP3 level
>>service, e.g. via O.E. or any other POP3 mailbox program, does not get
>>the same degree of protection.
>
>When you access your POP3 e-mail or change your password when dialing in to
>Easynet (i.e. not using another ISP to dial up), then it goes direct and
>doesn't take a meandering route through the 'net. So, it's pretty safe, see
>what I mean?
The point /was/ access via another ISP.
Baba
Oh...right....sorry.....
Stuart Millington
wrote:
>> The point /was/ access via another ISP.
>
>Oh...right....sorry.....
No probs. It is an /old/ discussion between me & Matt :-(
Charles Barber
<matt.s...@uk.easynet.net> writes
>We are pleased to announce that as of Monday 29th November 1999
>Easynet will be providing the following new value-added features
>at no extra cost to all Easynet Dial subscribers:
>
> Integrated Fax, Voice and E-Mail with EasyMessage
> Web based E-Mail: your E-Mail anywhere in the world
> A free co.uk or org.uk Domain name with EasyDomain
> Unlimited Web Space with Microsoft FrontPage extensions
Are these services available to Easynet France subscribers (I have
already asked in...@easynet.fr but as usual have no reply yet)
Thanks/regards
Charlie
--
Charles Barber