booking across timezones

[Svetlana T]

Hi All,

I've made a provider available at 11pm in Chicago (-6) time.

Tried to make a booking selecting Havana time zone (-5).

The booking doesn't show up, says no bookings available.

Same output on any other day.

Is there a reason why?

Tried Sydney time where it's meant to be at 3pm, same issue.

Your assistance would be greatly appreciated.

-- ST

[The Bat]

Hello,

Set  timezone, attach service and working plan hours for provider. so if 11pm in Chicago (-6) time match with the timezone and working plan hours for provider, it will let you to reserve.

[Svetlana T]

Timezone is set

Service is attached

Working plan is specified

When booking some timezones sork and others don't 

Adak (-10) works and shows a result at 7pm

Havana (-5) doesn't 

Maybe because it is on the next day there?

[Svetlana T]

Note that the provider is available every day, so it is not an issue of 'the customer needs to pick another day'

Tried picking another day to no avail

Please try to reproduce it on your system as follows

1. add a new provider 'grytest'

2. set availability to a day which will be 3 days later at 11pm

3. save

4. go to the booking page. try to place a booking for grytest. on the second screen pick a timzone that is further to the west. this will show the list of available times as in 10pm, 9pm, etc.

5. on the second screen of the booking page try to pick a timezone that is further to the east. this should correspond to midnight, 1am, 2am, etc. this will say there are no times availabe.

6. keep the timezone set to grytest timezone plus one (i.e. one hour to the east) where it says no times are available. try to change the days around, the day before, the day after. it will still say no times are available.

how does this work for you? please let me know. Note that I have version 1.4.3

many thanks.

[Svetlana T]

reported at github

https://github.com/alextselegidis/easyappointments/issues/1432

[Alex Tselegidis]

Hello! 

Thanks for submitting this. 

I will take a look 

Alex Tselegidis, Easy!Appointments Creator
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[Alex Tselegidis]

Hello! 

I confirm that the current availability generation only applies to the same date and thus it will not display cross-day availability. 

This requires some updates on the availability generation algorithm. 

This is marked as a ticket to be worked on for the next release: 

https://github.com/alextselegidis/easyappointments/issues/1432

Alex Tselegidis, Easy!Appointments Creator
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