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Error 503

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Rafael Silva

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Nov 26, 2024, 6:01:54 AM11/26/24
to Easy!Appointments - Support Group
Hello,

App was running great for a full month.

Today I got this error, and the app doesnt work, on client and admin side:

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

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Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.


I just contacted my server provider, that told me that there is aperently nothing wrong.

We made a recovery from backup to the point when we know that everything was working ok, but the error 503 persists.

Can you please help me?

Thanks.

The Bat

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Nov 26, 2024, 7:21:19 AM11/26/24
to Easy!Appointments - Support Group
check the http log files 

Alex Tselegidis

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Dec 2, 2024, 6:34:32 AM12/2/24
to Easy!Appointments - Support Group
Hello! 

Bat is correct, this seems like a server configuration problem. 

You might also need to reach out to your hosting support. 



Alex Tselegidis, Easy!Appointments Creator
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Rafael Silva

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Dec 4, 2024, 7:10:28 AM12/4/24
to Easy!Appointments - Support Group
After several contacts with the hosting support, they admitted that was a problem with an update that they have done and didnt notice me.

They did a rollback and now is all good!

Thanks for your help!

Alex Tselegidis

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Dec 9, 2024, 5:10:57 AM12/9/24
to Easy!Appointments - Support Group
Hello! 

Glad to know you solved this problem. 


Alex Tselegidis, Easy!Appointments Creator
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