installation problem: HostGator(cPanel)

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Jonathan Wallace

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Aug 10, 2021, 10:26:34 PM8/10/21
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Hi all, I installed v1.4.2 but now I'm getting this (admin & regular link) 

"Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.3.0". You are running 5.6.30. in /home3/rnrrounds/pocus.rnrrounds.ca/book/vendor/composer/platform_check.php on line 25"
 

-- I'm on HostGator / cPanel and I used Softaculous to auto install.  
-- phpMyAdmin says I'm using:  PHP version: 7.3.28 on the database.  
-- MultiPHP says I'm using PHP version 7.4 for everything else on the website

I have no idea where I'm going wrong!  Any suggestions are greatly appreciated! 

Jonathan 

Jonathan Wallace

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Aug 10, 2021, 10:37:27 PM8/10/21
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SOLVED!

Apparently despite MultiPHP saying I was using 7.4, I was not.   
1) In MultiPHP I selected the directory Easy!Appointment is in, and manually updated it.  
2) Using phpinfo.php it confirmed the version had upgraded from 5.6.30 (before) to 7.4 (after)

This 4 minute video was super helpful:  https://www.hostgator.com/help/article/phpinfo#viewphp

I hope this helps someone else out! 

Alex Tselegidis

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Sep 7, 2021, 7:56:12 AM9/7/21
to Easy!Appointments - Support Group
Hello! 

Glad you got your problem solved :) 


  Alex Tselegidis, Easy!Appointments Creator
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