For a new appointment, the same service is always selected

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Christian Bazant-Hegemark

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Feb 16, 2025, 10:57:03 AM2/16/25
to Easy!Appointments - Support Group
Hey, and thanks for your great piece of software.
I have a new installation with two services (A and B).
  • When I click on the booking link of service A or B, they both show the calendar for service A.
  • When I add a new appointment in the calendar, only service A is shown.
Is this a known situation?

I have one potential culprit: my host is on MySQL version 5.1. When installing E!A, one problem was that 'utf8mb4' wasn't known -- it's only been implemented in 5.5.3. So in application/config/database.php, I changed these two entries (they were the only ones that used 'utf8mb4':
  • $db['default']['char_set'] = 'utf8'; // WAS: 'utf8mb4';
  • $db['default']['dbcollat'] = 'utf8_unicode_ci'; // WAS: 'utf8mb4_unicode_ci';
I can only contact the host tomorrow, so this seemed the fastest way to get moving. However, now I wonder whether it wasn't such an innoccent change after all!

Thanks,
Chris

Alex Tselegidis

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Feb 17, 2025, 8:40:31 AM2/17/25
to Easy!Appointments - Support Group
Hello! 

Regarding the mysql issue, I would recommend that you upgrade to MySQL 8+ so that you get the best support for the future. 

> Is this a known situation?

About links, I'm assuming this is the public booking page you are referring to? 

If so, the link will preselect but not force the selected service. 

This behavior could be updated in a custom package. 


Alex Tselegidis, Easy!Appointments Creator
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Christian Bazant-Hegemark

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Feb 17, 2025, 12:07:34 PM2/17/25
to Easy!Appointments - Support Group
I mistakenly sent my reply private. No way to recover that message.
In short, to keep the trail here:
* I contacted my host about updating MySQL.
* The problem is beyond preselection: when i use any of the links given by the SERVICES part in the backend, it always shows the same item -- the first one.

If I created 3 different services, and then open their links, it always results in opening the first service.

Alex Tselegidis

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Feb 26, 2025, 3:41:24 AM2/26/25
to Easy!Appointments - Support Group
Hello! 

About the link selection issue, that seems to be related to an issue v1.5.0, which was fixed with 1.5.1. 

Which version are you using? 



Alex Tselegidis, Easy!Appointments Creator
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