Email notifications - issues
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Tolis Apostolis
Sep 19, 2025, 5:29:59 AMSep 19
to Easy!Appointments - Support Group
Hello.
In the new version 1.5.2 which necessarily works with PHP <8.1, emails are not sent correctly to the client and the provider. In the old version which worked with PHP 7.4 the emails were in the correct format. Now they are sent only in text with the PHP encoding visible.
In the new version 1.5.2 which necessarily works with PHP <8.1, emails are not sent correctly to the client and the provider. In the old version which worked with PHP 7.4 the emails were in the correct format. Now they are sent only in text with the PHP encoding visible.
This is what the email looks like:
Content-Type: multipart/alternative;
boundary="b2=_vNL0WPqqPXUMOOzhWpNBowfp3TQRWJnBzou7aIgLzY"
--b2=_vNL0WPqqPXUMOOzhWpNBowfp3TQRWJnBzou7aIgLzY
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit
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Phil Bass
Sep 20, 2025, 5:46:29 AMSep 20
to Easy!Appointments - Support Group
I am not seeing this in the notification to the provider. If I make a booking on behalf of a customer, I get a notification email in both plain text and HTML, and it is displayed correctly in my mail client. In fact, I get the same email delivered twice. That I can't explain.
Screenshot attached.
Alex Tselegidis
Sep 30, 2025, 3:43:45 AMSep 30
to Easy!Appointments - Support Group
Hello!
Please try with a different SMTP provider to first make sure that there is no compatibility issue with the existing one.
If the issue persists, then we need to check for further issues such as encoding, email headers etc.
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