shortcode don't work

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giroarg

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Aug 26, 2024, 6:34:56 AM8/26/24
to Easy!Appointments - Support Group
Hello,

I am a programmer but not in this field so I apologize in advance if I am a noob :( 

I am trying to make a wordpress site and add your Easy!Appointments booking system. 
I installed Easy!Appointments via softaculous and the correct wordpress plugin for communication between backend and frontend. On the plugin page I have the confirmation message that the connection has been established correctly. 

However, when I try to use the shortcode [easyappointments], I do not see anything on my online page. 
But if I try to access https://mysite.org/booking/index.php it works correctly and I can make a booking. 

But using the shortcode nothing to do. The request is made via https so that should not be the problem. 

The only solution I found reading on the community is to use <iframe class="easyappointments-iframe" src="/booking/index.php" width="100%" height="700px" style=""></iframe> and IT WORKS, but I would like to be able to use the shortcode [easyappointments].

Thank you very much in advance for your help

Alex Tselegidis

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Sep 2, 2024, 3:13:08 PM9/2/24
to Easy!Appointments - Support Group
Hello! 

Thanks for posting here. 

So there must be some issue with the short code loading apparently. 

The most important thing is to make sure that the WP Plugin has the right URL for its settings (including http or https accordingly). 

Then we'll need to check if there is any other plugin that might be blocking this shortcode to be executed. 

Can you test the plugin in a fresh new WP installation? 


Alex Tselegidis, Easy!Appointments Creator
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