The multi-rider feature allows up to five (5) riders on one SEPTA Key card. Multi-rider is available on all modes including bus, trolley, Broad Street Line, Market-Frankford Line, Norristown High Speed Line, and Regional Rail.
To activate and use multi-rider - you must have Travel Wallet autoload turned on. The threshold is $20 and the autoload minimum is $10. Your Travel Wallet must have a balance equal to the minimum amount required for the multi-rider trips. For example - you need $10 to tap on a bus five (5) times.
All multi-rider taps must occur within one (1) minute of the initial tap. Wait for the validator response (green check and accepted tone) between each tap. If there is a delay in the validator response - please wait. Do not tap more than one time for each ride. Taps can be on a single bus/trolley validator or a combination of taps on different turnstiles at a station.
Same fare rules apply: up to two transfers on bus, trolley, Broad Street Line, Market-Frankford Line, Norristown High Speed Line; Two (2) hour Regional Rail trip limit; must tap-on and tap-off for correct fare, etc.
The multi-rider feature allows up to five riders on one SEPTA Key card. Taps can be on a single bus/trolley validator or a combination of taps on different turnstiles at a station. Multi-rider is available on all modes including bus, trolley, Broad Street Line [B], Market-Frankford Line [L], Norristown High Speed Line [M] and Regional Rail.
The threshold is $20 and the autoload minimum is $10. Your Travel Wallet account must have a balance equal to the minimum amount required for the multi-rider trips. For example, $10 to tap on a bus five times.
All multi-rider taps must occur within one minute of the initial tap. Wait for the validator response (green check and accept tone) between each tap. If there is a delay in the validator response, wait until you get the confirmation. Do not tap more than one time for each ride. You can still use your SEPTA Key card as a solo rider with multi-rider turned on, just do not double tap.
The fare rules for multi-rider are the same as a solo ride SEPTA Key card or using cash or contactless. The SEPTA Key card multi-rider feature includes up to two free transfers on bus, trolley, Broad Street Line [B], Market-Frankford Line [L] and Norristown High Speed Line [M]. On Regional Rail there is a two-hour trip limit. Riders must tap-on and tap-off for correct fare.
Thank you for visiting our newly redesigned beta website. SEPTA is excited for the future launch of this project and improving your transit experience. We invite you to click around, plan a trip, and provide some feedback using this link. Survey participation helps us identify and fix areas of concern prior to the launch of the official website.
Wait 1 hour for your registration to be processed, and then tap your card on a rail gate, rail validator, bus farebox, bus mobile validator, or at any TAP Vending Machine within 21 days to complete activation of your new pass.
Take a photo of the back of your GoPass TAP card in case it is lost or stolen. You can contact your school administration for a replacement card, and then visit taptogo.net/gopass to activate the new card.
With an active GoPass TAP card, you can enjoy unlimited free rides on Metro bus and rail, AVTA (beginning September 2023), City of Commerce Transit, Culver CityBus, Foothill Transit, Glendale Beeline, GTrans, LADOT Dash, La County Shuttles, Long Beach Transit, Montebello Bus, Norwalk Transit, Pasadena Transit, Santa Monica Big Blue Bus and Torrance Transit.
Doing Business With UsThe Regional Transportation Commission uses the regional supplier registration and e-bidding platform, Nevada Gov eMarketplace (NGEM). There is no charge to suppliers for using NGEM.
Southern Nevada Strong is a collaborative effort to plan, create and sustain neighborhoods where residents can have access to quality education, a variety of housing choices, good-paying jobs and transportation options.
Activate your pass before boarding the bus
All passes are delivered to your mobile wallet on your smartphone within the app. Most digital passes purchased through rideRTC require the customer to activate the pass prior to use, except the 15 Day and 30 Day digital passes, which are active from the point of purchase. You must scan your digital pass on the validator, but may be required to show the pass on your smartphone to the bus driver or fare enforcement officer when requested, or when the validator is malfunctioning.
Load cash onto your rideRTC account at nearly 350 locations across the Las Vegas Valley. Simply show the barcode at any participating vendor, tell them the amount of cash you want to load, and the cashier will add it to your account. Your balance will be waiting for you once you're ready to purchase a pass.
We recommend you use the rideRTC or Transit app to view your bus in real-time and receive predictive arrival information. Once you have selected the route you are waiting for, clicking the GO button will allow you to set a reminder if you are not already at your bus stop and it will keep you informed of any new information should something change with the bus you are tracking.
Our automated phone service will provide the same predicted arrival times. Call us at 702-228-RIDE (7433) and select your language and press 1 for the next bus arrival times. You will be asked to say or type in your bus stop number and select which route you are waiting for.
Most passes purchased through rideRTC require the customer to activate the pass prior to use. If the pass is not activated immediately, it will remain in the customer's account for 30 days before it auto-activates.
In order to use the rideRTC app you must use a supported device and meet the minimum system requirements. Some phones have settings in place that do not allow apps to be downloaded while on cellular networks. If you are having trouble downloading the app, try to do so by using Wi-Fi before further troubleshooting. If you continue to experience issues with the rideRTC app, please contact customer service at (702) 228-7433.
Welcome to our mail order store! All orders will be shipped via USPS. Electronic tickets for fixed-route and A-Ride are available through our mobile ticketing platform. Purchase directly from EZfare.us or the app. TheRide is not responsible for lost fare merchandise orders. No refunds are provided on purchased fares. If you have any questions about passes or your order, please call us at 734-973-6500.
Mail order. Good for unlimited rides on all of TheRide's fixed-route buses. Half-Fare Day passes are valid until the end of the day they are activated on. To activate, insert your pass into the farebox.
Mail order. Scrip coupons can only be used for TheRide's A-Ride service. Coupon books come with ten scrip coupons, which is equal to ten one-way trips or five round trips. Please give one scrip coupon to the driver when boarding. A-Ride I.D. card required to ride.
TheRide uses the U.S. Postal Service to mail fare merchandise. We can only mail fare merchandise to addresses in the continental U.S. TheRide is not responsible for lost fare merchandise orders. No refunds are provided on purchased fares. Once your order is submitted, please allow 5-7 business days to receive your fare merchandise.
While other transit agencies sell their own products on Transit GO, fare transfers to other systems are NOT allowed with this app. If you need to transfer to another Kitsap Transit bus or the Local Foot Ferry, you can request a paper transfer from the bus operator. Paper transfers to Kitsap Fast Ferries are not allowed. If you want the ability to receive transfer credit when traveling between systems, consider using an ORCA card.
If you purchased tickets for multiple riders and need to activate more than one ticket, click on the first ticket you want to use, swipe to the left, and click on another ticket. When you have selected the correct tickets, click on the circle below and then confirm your choice to activate these tickets.
Q: Do I need Wi-Fi or Cellular data to buy or activate a Transit GO Ticket?
A: Internet access is required to complete a purchase, but not to activate the ticket, if one decides to save the tickets on the phone. A rider can select to save their tickets to their phone or to the cloud under the ticket storage menu. Tickets stored on the cloud require Wi-Fi or cellular data to access and activate. Please plan your trip with enough time to complete your transaction prior to boarding.
Q: Can I transfer with a Transit GO Ticket like I do with e-purse on ORCA card?
A: Mobile tickets behave exactly like paper tickets, and allow transferring between Kitsap Transit buses and local foot ferries. Transfers to and within other systems are not allowed. To take advantage of transfers to and from Kitsap Fast Ferries, one should use ORCA.
Q: In addition to credit and debit cards, are there any other payment forms accepted for purchasing Transit GO Tickets?
A: Currently only credit and debit cards are accepted as means of payment. Transit vouchers, Apple Pay and PayPal are not accepted at this time.
Q: Can I use a Transit GO Ticket on an ACCESS or Worker/Driver Bus?
A: Due to the different fares for ACCESS and Worker/Driver Buses, the Transit GO Ticket is not accepted on these services.
Q: How much time might riders save using Transit GO Tickets?
A: Riders who would otherwise feed cash into the farebox or buy a transit ticket at a vending machine for the local foot ferry or fast ferry could save several minutes by instead purchasing and displaying their Transit GO Ticket on their smartphone.
Q: Will Transit GO Tickets save money and how?
A: If you take multiple buses and the local foot ferries throughout the day you could save several dollars with the Transit GO Day Pass. Additionally the mobile app gives riders a contactless, convenient way to pay to ride transit. Showing a Transit GO Ticket also can speed up boarding, potentially improving on-time performance and saving operating costs for transit agencies.