Diagnostic Mode - cannot find the HASP License Manager

[Maria L. Stavrinou]

Dear all,
I am using E-prime (E-studio, version 2.0) on a Windows 7 pc.
Following the instructions on eliminating interferences from the operating system, I tried to run on Diagnostic Mode, after MSCONFIG.
There is no item named
Plug and Play, or
HASP Licence Manager
Therefore after i do the restart, I cannot run the E-studio, as the OP cannot detect the USB key of the E-prime.
Is there another naming that I should look for?

Thank you in advance,
Maria Stavrinou

Researcher,
Psychology Institute, University of Oslo,
Norway

[Maria L. Stavrinou]

Ok, I post the reply : I solved it with a help of a colleague!

To find the name of the HASP device (the USB key) you type in command line:

sc queryex type= service state= all

to have this printed on a text file:

sc queryex type= service state= all > services_test.txt

Then you search for 'hasp' in this file (the .txt you just created) and look at the 'DISPLAY NAME'

In our computer this was named 'Sentinel LDK License Manager'.

For The 'Plug and Play', they had DISPLAY NAME as 'Upnp Device Host' and 'PnP - X IP Bus Enumerator' and I kept both!

Maria