w7 64 bit driver problem (port + srbox)

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JACanterbury

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Feb 13, 2014, 9:27:03 AM2/13/14
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Hi,

I can't seem to install either of the port or the SR response box drivers onto windows 7 64 bit systems. (i've tried a variety of w7 builds - 32 bit works fine)

I'm sure I've read in multiple places that they are supported (and I also think i've installed them previously) however now I just get an error:

'The installation failed with the following information:
Error: -3
Extended: -53687047"


I'm running version 2.0.10.242 and usin gthe drivers downloaded form PST here -
http://www.pstnet.com/support/download.asp?Type=Misc  (nb you need to login to access them)

Any thoughts?

Are there some other drivers somewhere for 64bit?

have you used either successfully with w7 x64?

(do you fancy trying to install them again to see if they still install? I'm wondernig if its a a windows update that has stopped them working?

many thanks,

John

ps I have posted a question to PST about this but just though the forum might have something helpful to add :)

David McFarlane

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Feb 13, 2014, 11:30:13 AM2/13/14
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John,

Well first, that PST download page identifies those drivers as being
for Windows XP/2000. I.e., those are old (and 32 bit) driver files,
and I would not expect them to work for Win7-64.

I would just do a complete fresh install of 2.0.10.242 or
.353. Installation should also ask to install the Port/SRBox
drivers, and you should say Yes.

I have EP2.0.10.242 running under Windows 7 64-bit. I got a Cedrus
RB-530 response pad to work as an SRBox on that machine, which means
that the the E-Prime SRBox driver must have worked there. I did not
do anything special to get it to work.

-- David McFarlane
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