The amp is located under the dash panel near the bonnet release. There should be a small thin wire and a thicker grey wire connected to it. If the small wire isn't connected then you won't get an amplified signal
Also check the Balance & Fader settings. Try adjusting the Fader to the front speakers only & see if that makes any difference. If not then try the rear speakers via the fader. It maybe someone has wired the speakers up incorrectly via the Fader settings. Sometimes the radio works separately to an AUX input or CD player.