Snapped Shaft

[ea]

Biking a week ago I got a snapped shaft. Was cruising along, shifted
up a couple and started mashing in order to get to a light, and SNAP!,
pedals spin freely. Good that I was pretty close to home to walk the
bike.

Couldn't find a way to get it open to look at things, emailed support,
got a reply back from Thomas Urbanik (Production Manager), suggested
it was a snapped shaft, and passed only directions on shaft drive
removal.

Couple days later had some time finally and took the drive off, and
yup, snapped shaft. If I jiggled the shaft cover you could hear the
shaft rattling around inside. And spinning one end didn't spin the
other.

Have a replacement drive en route.

[ea]

Got my replacement last night.

Heard back from Thomas today, and he's sending a UPS label so i can
mail the broken one back.

Haven't had a chance to put it on yet.

[ea]

Finally got around to replacing the shaft yesterday.

Super easy. The hardest part is the shifter cable onto the hub.
That's annoying.

Haven't taken it out for a spin yet.

Never did get a UPS label. I'll probably just send it back anyway.