Good day guys
Just forwarding an Email i received about vacancies available at CCI.
Do apply if interested
Regards
CCI is now recruiting for the below positions.
VB.Net (Visual Basic) Developer
Location: Umhlanga
Benefits: Medical Aid
Minimum Requirements:
• Must have a 3 year IT or equivalent tertiary qualification.
• Call Centre industry experience advantageous
• VB.net
• MS SQL
• 1 year experience as a developer essential
Key responsibilities will include the following:
*Developing and maintaining applications in a well-established call centre development environment.
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Dialler Support Analyst (Call Centre International)
Location: Umhlanga
Benefits: Medical Aid, Night Shift Allowance
Duties:
-Responsible for ensuring dialler optimisation whilst adhering to UK & AUS Compliance regulations
-Managing the day-to-day dialler functions – including importing/exporting data loads
-Maintaining Dialler efficiency and data list optimisation in close contact with the IT /Operations/Vendors on dialler & telephony infrastructure
-Producing Adhoc reporting requirements
-Ensure there is a focus to reach campaign/company targets
-Assist with Dialler Agent support
-Ensure all dialler and call centre campaigns are within the regulatory and compliance requirements
Candidate Skills & Attributes
-Experience working in an International Outbound Call Centre (advantageous)
-SQL experience (Required)
-Able to manage dialler technology
-Excellent communication skills, both written and spoken
-Able to work well in a team and independently
- Willing to work shifts