Whichever option you choose, you will need a valid license key or dongle to activate your software. If you have an existing license key or dongle for ArtCAM JewelSmith, you can use it to activate ArtCAM Pro 9.1 or ArtCAM Premium 2017. However, if you do not have a license key or dongle, you will need to purchase one from Autodesk or an authorized reseller[^3^].
I want to know how I can open the Artcam software because when I opened the software, it shows the following message: "You need to run the dongle activation wizard to enable your new dongle before you can run the application".
As you have said, the application requires a dongle activation. This means you need some sort of the SERIAL/USB device that can be attached to SERIAL/USB ports to activate the application. This is usually purchased from the developer. You need to contact the sales team or your local distributor in order to use the application.
Yes Jorgen, it is possible as Michael said above. I suggest you e-mail Carveco sales and let them know that you have a 2015 license and are interested in upgrading to their new program. They will then provide you with a promo code that will enable you to purchase the new dongle free program for $1300. By the way this will enable you to run the program on 2 PCs. You should also be aware that this is a limited time offer so if you are interested you might want to act sooner rather than later.
I am able to create new projects and save them while working with 2017 without the dongle plugged in. However, when I work on an old project created in 2015 I cannot make changes to my models or save the project again, without the dongle plugged in......
You can save an ArtCAM Project file (*.3dp) in ArtCAM Premium 2017 without a USB security-protection dongle connected to your computer because the software does not utilize a USB security-protection dongle.
If you've only recently bought your CNC machine, I'm surprised that your supplier has provided you with ArtCAM JewelSmith 2012. I would expect an ArtCAM sales partner or reseller to have shipped ArtCAM JewelSmith 2015 R2, as ArtCAM JewelSmith 2012 was discontinued years ago and is no longer supported. If you provide me with your dongle number, I can try to determine if you're licensed to use a more recent version of ArtCAM JewelSmith. Alternatively, you might want to enquire with your supplier as to why this has happened.
Using the dongle number you've supplied, your company is entitled to use ArtCAM JewelSmith 2012.SP2 (build 359). Therefore, you're already using the latest version and build of ArtCAM JewelSmith available to you.
It's stupid really. The axis is set up on Ncstudio at 360 which I automatically assumed was in degrees. I mean why wouldn't it be? It's actually set up as 1 degree is equal to 1 mm in the model. So I have to import my rotary model into artcam (I use Matrix mostly sorry), unwrap the model in the desired position, then I need to alter the file size asymmetrically so that the X axis is always 360mm no matter what the actual size of the piece is.
I end up with a very fat rotary but it seems to be working. If you know of an easier way or if you think they can write a custom toolpath that will change the calculations for me, please let me know and I may ask to have it made.
Another way to solve this issue is to buy ucancam software, this is commonly use in China and I was told it will work perfectly with my cnc. You can do all your design in artcam and save your file has stl. or obj. and import it to ucancam, I will be buying it next month, will let you know how it goes.
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