Right now, it's
1. click link
2. Type 10-20 keystrokes for user/pwd
3. If fat-finger then
a. re-do
b. give up
Yes, I am a product manager now and as a PM, my advise is to understand the pains and needs of your users before developing the product. If you want to go there, I can list many Case studies with products/companies who spent millions in development in a silo thinking they knew what customers wanted to find out they missed the mark. They had to start over or go under.
But I digress. :-)
- Hiep