Moving item to other collection internal error

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Lewatle Johannes Phaladi

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Oct 8, 2019, 5:26:36 AM10/8/19
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Hi Dspace-Colleagues,

I have added user as admin of collection on DSpace 6.2 and also on accept reject stage to review submissions. When this admin user tries to move items from collection to the other she get error message  see attachment, I am not sure what causes this error since admin shoul be able to move items.

please advise,


Regards,
Lewatle  






moving item error.png

Lewatle Johannes Phaladi

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Oct 8, 2019, 5:33:38 AM10/8/19
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Does the collection administrator allowed to move items on DSpace or is it only system administrator who does moving ?

Lewatle Johannes Phaladi

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Oct 8, 2019, 5:56:17 AM10/8/19
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Last week admin user was able to move items to other collections but now there is internal error that comes up, do I need to restart postgres, re-index database ....to resolve this issue.




On Tuesday, 8 October 2019 11:26:36 UTC+2, Lewatle Johannes Phaladi wrote:

José Geraldo

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Oct 8, 2019, 8:17:35 AM10/8/19
to Lewatle Johannes Phaladi, DSpace Technical Support
Check the Dspace logs at  DSpace log: [dspace]/log/dspace.log (usually)


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At.te,

José Geraldo

Lewatle Johannes Phaladi

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Oct 9, 2019, 9:17:49 AM10/9/19
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Thanks very much José,

I have resolved this by Tomcat restart. but unfortunately even today the problem came back again.

Regards,
Lewatle 




On Tuesday, 8 October 2019 14:17:35 UTC+2, José Geraldo wrote:
Check the Dspace logs at  DSpace log: [dspace]/log/dspace.log (usually)


Em ter, 8 de out de 2019 às 06:56, Lewatle Johannes Phaladi <joem...@gmail.com> escreveu:
Last week admin user was able to move items to other collections but now there is internal error that comes up, do I need to restart postgres, re-index database ....to resolve this issue.




On Tuesday, 8 October 2019 11:26:36 UTC+2, Lewatle Johannes Phaladi wrote:
Hi Dspace-Colleagues,

I have added user as admin of collection on DSpace 6.2 and also on accept reject stage to review submissions. When this admin user tries to move items from collection to the other she get error message  see attachment, I am not sure what causes this error since admin shoul be able to move items.

please advise,


Regards,
Lewatle  






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At.te,

José Geraldo

Lewatle Johannes Phaladi

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Oct 15, 2019, 2:53:09 AM10/15/19
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I have then restarted Postgres and now the function is available without continuous stop.

Lewatle Johannes Phaladi

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Oct 18, 2019, 3:58:31 AM10/18/19
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I have set Cron job to restart tomcat, postgres and handle service so that this problem can be halted.
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