fresh installed DSPACE 8 cannot login into https://my_domain/server
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alexey chupahin
Dec 13, 2024, 9:24:09 AM12/13/24
to DSpace Technical Support
Hello,
fresh installed DSPACE 8 created dspace administrator via
bin/dspace create-administrator
I see this user
/opt/dspace-8/server/bin/dspace user --list
4a694a44-f391-4ba5-aca7-ead39cf98908 admin@my_domain/null admin, admin
4a694a44-f391-4ba5-aca7-ead39cf98908 admin@my_domain/null admin, admin
but
Login failed
The credential is invalid
Password is true valid
Any help please :(
DSpace Technical Support
Dec 19, 2024, 3:54:44 PM12/19/24
to DSpace Technical Support
Hi,
If you are certain that the password you entered is correct, then it may be possible that an error is blocking your login attempt. You should use our troubleshooting guide to see if you can locate an error message in the UI (using your browser's DevTools) or in the backend (in the logs). https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.xor8.x Without more information about the error, it's not possible for anyone else to guess at what may be going on.
If you are certain that the password you entered is correct, then it may be possible that an error is blocking your login attempt. You should use our troubleshooting guide to see if you can locate an error message in the UI (using your browser's DevTools) or in the backend (in the logs). https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.xor8.x Without more information about the error, it's not possible for anyone else to guess at what may be going on.
Tim
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