Migrated DSpace 7.4 to cloud and deposit and forgot password error

[Lewatle Johannes Phaladi]

Dear DSpace Colleagues,

We have migrated to cloud and when user tries to deposit item they get the following error, also when one forgot passwords tries to reset it they get this error,  please share your idea on what to try in order to fix this problem.

Regards,

Lewatle 

[Thierry RUGWIZANGOGA]

Dear Lewatle,

For item deposit, did you check the assetstore ownership and permitions to be tomcat:tomcat and 755 ? 

--
All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx
---
You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/d205c645-2316-4694-a85b-fa75f3dcf422n%40googlegroups.com.

[Lewatle Johannes Phaladi]

Dear Thierry,

Much appreciated for help, I have gave user tomcat access and also change file permissions but the same remain, I will do upgrade from 7.4 to 7.5 as it is latest by next week, if error still persist I will come back to the group and report it.

Regards,

Lewatle