Handle not Found

[Carolyn Brown]

Totally stumped!

New installation.

Error after upgrades.  (Upgrades:   Handle.net version 6 to 9, and

Dspace version 3.3 to version 6.3, along with migration from one Linux server to another, with all upgraded prerequisite softwares).

Local Handle service communication runs fine, it seems.  Confirmed by Jane Euler of Handle.net that the server is communicating properly.  However, there is still a resolution error.

I get the following error when clicking handle links on my (test) site at http://dspace.muhlenberg.edu:8080/libdspacedev.  Any help would be appreciated:

Error - System Error

The handle you requested --

10718.test/3075

-- cannot be found.

--

Carolyn Brown Ray

Web Architect

Office of Information Technology

Muhlenberg College

484-664-3646

[Shaun donovan]

Hi Carolyn.

A quick test against your server on both TCP and UDP port 2641 (used for handle resolution) gives me connection refused:

[shaund@roller ~]$ ncat dspace.muhlenberg.edu 2641
Ncat: Connection refused.
[shaund@roller ~]$ ncat -u dspace.muhlenberg.edu 2641
dsdfsdf
Ncat: Connection refused.

So the comms to your server are not working. Do you have a firewall blocking them? Port 2641 must be open on both TCP and UDP.

Kind Regards.

Shaun.

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[Carolyn Brown]

Thanks for checking Shaun.  I need to restart the Handle server.  It was down overnight.  I restarted it this morning.    Basically, if you see "Connection refused" it is only because I had to stop the service because of testing.