Internal system error

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Maya Zbitneva

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Oct 1, 2020, 8:04:40 AM10/1/20
to DSpace Technical Support
Good day!

I installed Dspace 6.3 with Tomcat 9.0.38, postgres 12,  jspui interface.
I saw error " Internal system error" on main page of DSpace repository after installation.
I do not know how to correct this error. Please help me to solve this problem. 


With Respect,
System administrator,
Zbitneva Maya

José Geraldo

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Oct 1, 2020, 8:15:08 AM10/1/20
to Maya Zbitneva, DSpace Technical Support
Hi,

Verify the log file of Dspace in:

DSpace log: [dspace]/log/dspace.log (usually)
  • [dspace] is the location where DSpace is installed.


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At.te,

José Geraldo

Maya Zbitneva

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Oct 1, 2020, 8:43:40 AM10/1/20
to DSpace Technical Support
Thank you a lot. This is the contents of my dspace.log file:

2020-10-01 11:02:28,411 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:02:30,173 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:02:30,173 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:03:33,428 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:03:35,386 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:03:35,386 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:04:36,910 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:04:39,091 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:04:39,092 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:04:58,643 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:05:00,017 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:05:00,018 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:05:36,053 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:05:37,234 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:05:37,234 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:05:37,550 INFO  org.dspace.storage.rdbms.DatabaseUtils @ Loading Flyway DB migrations from: filesystem:/home/maya/dspace/etc/postgres, classpath:org.dspace.storage.rdbms.sqlmigration.postgres, classpath:org.dspace.storage.rdbms.migration

I do not see here information about my error. And I forgot to add that I run DSpace under localhost. Please help me what to do next, because I do not know.




четверг, 1 октября 2020 г. в 16:15:08 UTC+4, jos...@gmail.com:

Maya Zbitneva

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Oct 1, 2020, 9:17:12 AM10/1/20
to DSpace Technical Support
This is happened in centre og main page. And I can not create collections. I can create only communities.

четверг, 1 октября 2020 г. в 16:15:08 UTC+4, jos...@gmail.com:
Hi,

Maya Zbitneva

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Oct 1, 2020, 9:18:19 AM10/1/20
to DSpace Technical Support
This is happened in centre of main page. And I can not create collections. I can create only communities.  

четверг, 1 октября 2020 г. в 16:15:08 UTC+4, jos...@gmail.com:
Hi,

José Geraldo

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Oct 1, 2020, 10:04:57 AM10/1/20
to Maya Zbitneva, DSpace Technical Support
Simulate the error and look in the log for ERROR and caused by, it will be the root of the error.

Livre de vírus. www.avast.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/ac97cb05-84c5-4078-b614-f10ccc407f0an%40googlegroups.com.


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At.te,

José Geraldo

Maya Zbitneva

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Oct 1, 2020, 12:43:03 PM10/1/20
to DSpace Technical Support
There isn't error in dspace.log file. I do not know how to solve this problem. I repeat this content:

2020-10-01 11:02:28,411 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:02:30,173 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:02:30,173 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:03:33,428 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:03:35,386 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:03:35,386 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:04:36,910 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:04:39,091 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:04:39,092 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:04:58,643 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:05:00,017 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:05:00,018 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:05:36,053 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:05:37,234 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:05:37,234 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:05:37,550 INFO  org.dspace.storage.rdbms.DatabaseUtils @ Loading Flyway DB migrations from: filesystem:/home/maya/dspace/etc/postgres, classpath:org.dspace.storage.rdbms.sqlmigration.postgres, classpath:org.dspace.storage.rdbms.migration

Please help me if you know what to do.

четверг, 1 октября 2020 г. в 17:04:57 UTC+3, jos...@gmail.com:

José Geraldo

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Oct 1, 2020, 1:19:07 PM10/1/20
to Maya Zbitneva, DSpace Technical Support
Send the file log of Dspace to annalise.

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To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/5e47e659-19c2-420f-8964-12f5d6783826n%40googlegroups.com.


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At.te,

José Geraldo

Maya Zbitneva

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Oct 1, 2020, 1:24:42 PM10/1/20
to DSpace Technical Support
My dspace.log file is:
2020-10-01 11:02:28,411 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:02:30,173 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:02:30,173 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:03:33,428 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:03:35,386 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:03:35,386 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:04:36,910 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:04:39,091 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:04:39,092 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:04:58,643 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:05:00,017 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:05:00,018 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:05:36,053 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:05:37,234 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:05:37,234 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:05:37,550 INFO  org.dspace.storage.rdbms.DatabaseUtils @ Loading Flyway DB migrations from: filesystem:/home/maya/dspace/etc/postgres, classpath:org.dspace.storage.rdbms.sqlmigration.postgres, classpath:org.dspace.storage.rdbms.migration

четверг, 1 октября 2020 г. в 20:19:07 UTC+3, jos...@gmail.com:

José Geraldo

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Oct 1, 2020, 1:34:47 PM10/1/20
to Maya Zbitneva, DSpace Technical Support
The full file in:

DSpace log: [dspace]/log/dspace.log (usually)
  • [dspace] is the location where DSpace is installed.
To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/61bb4806-ca70-49a6-b3e6-db3248f9eafbn%40googlegroups.com.


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At.te,

José Geraldo

Maya Zbitneva

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Oct 1, 2020, 1:40:17 PM10/1/20
to DSpace Technical Support
I'll look in the file tomorrow and send you. Thanks.

четверг, 1 октября 2020 г. в 20:34:47 UTC+3, jos...@gmail.com:

Alex Yefimov

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Oct 2, 2020, 3:36:51 AM10/2/20
to DSpace Technical Support
Hi. Tell us about locales in your repository. Usually, this case is caused by this https://jira.duraspace.org/browse/DS-3063 (with news_top_xx file) or by permissions (/dspace/solr, /dspace/log)

Do you speak russian?

четверг, 1 октября 2020 г. в 22:40:17 UTC+5, Maya Zbitneva:

Maya Zbitneva

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Oct 2, 2020, 4:04:24 AM10/2/20
to DSpace Technical Support
Good day! Thank you for the answer. Locales of my repository are english now, but I plan to add ukranian  later some more. I speak russian. Help please me to solve my problem. What should I do with  the following link https://jira.duraspace.org/browse/DS-3063 ? I installed DSpace 6.3.

With respect,
System administrator,
Zbitneva Maya.

пятница, 2 октября 2020 г. в 11:36:51 UTC+4, Alex Yefimov:

Maya Zbitneva

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Oct 2, 2020, 4:10:30 AM10/2/20
to DSpace Technical Support
The content of file  [dspace]/log/dspace.log.2020-10.01 is:
   
2020-10-01 11:02:28,411 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:02:30,173 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:02:30,173 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:03:33,428 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:03:35,386 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:03:35,386 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:04:36,910 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:04:39,091 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:04:39,092 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:04:58,643 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:05:00,017 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:05:00,018 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:05:36,053 INFO  org.dspace.importer.external.service.ImportService @ Loading 1 import sources.
2020-10-01 11:05:37,234 INFO  org.dspace.core.LoggerServiceImpl @ Using dspace provided log configuration (log.init.config)
2020-10-01 11:05:37,234 INFO  org.dspace.core.LoggerServiceImpl @ Loading: /home/maya/dspace/config/log4j.properties
2020-10-01 11:05:37,550 INFO  org.dspace.storage.rdbms.DatabaseUtils @ Loading Flyway DB migrations from: filesystem:/home/maya/dspace/etc/postgres, classpath:org.dspace.storage.rdbms.sqlmigration.postgres, classpath:org.dspace.storage.rdbms.migration

And I do not see the errors in this file. Help me please what should I do next.

четверг, 1 октября 2020 г. в 21:34:47 UTC+4, jos...@gmail.com:

Rakhi Batra - Assistant Manager Publication

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Oct 2, 2020, 5:29:10 AM10/2/20
to Maya Zbitneva, DSpace Technical Support
Have you copied the solr webapp from the DSpace installation directory to the Apache Tomcat Webapp folder like JSPUI app?

To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/f8de11bc-c888-4668-8c06-3cb4d5b71e29n%40googlegroups.com.


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Regards,

Rakhi 

Maya Zbitneva

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Oct 2, 2020, 6:25:37 AM10/2/20
to DSpace Technical Support
Thank you for the answer. Yes, I copied the solr and jspui webapp from the DSpace installation directory to the Apache Tomcat Webapp folder. And I have "internal system error" on main page on the centre after that. I installed latest version of Apach 9.0.38. Should I use another version of Apach? For example 9.0.30?  Do I have the error because of latest version of Apach? I run DSpace 6.3 under localhost.

With respect.  

пятница, 2 октября 2020 г. в 13:29:10 UTC+4, ra...@iba-suk.edu.pk:
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