Attention Tim Donahue

[Mandee Charl]

Good day Tim

Thank you for your email... 

In addition to what you answered, our library is having some difficulties in installing the DSpace and would like to find out if our IT department can get some technical support in also transferring the data. Can you say if there is a fee attached to this.

If possible we would like to get in touch with the DSpace administrator (s) via email...  We do have our own hosting space for the program.

Awaiting your response.

Regards

Yvonna Mandy Charles

Hunter J Francois Library

Sir Arthur Lewis Community College

Castries, St. Lucia

West Indies (Caribbean)

Virus-free.www.avast.com

[Tim Donohue]

Hi Yvonna,

DSpace doesn't have a hosting program or technical support staff.  DSpace is an open-source program which is built and maintained by our worldwide community of users.  That means there is no centralized development or technical team. I have no developers who work for me.  My role is to help to coordinate with developers at institutions around the world who want to help add features/improvements to DSpace, etc.

That said, we have a very helpful and kind community on these mailing lists.  So, you are welcome to use these mailing lists to ask questions and someone on this list will do their best to answer.  DSpace also has other free support options available at https://wiki.lyrasis.org/display/DSPACE/Support

If you'd rather hire someone or pay for support, DSpace has a large network of trusted service providers located around the world.  These service providers are for-profit institutions who have developers on staff who specialize in DSpace.  They also all give back to DSpace (either through funding or development hours, or both).  You can contact one (or more) of them to receive a quote for their services. They are all listed on the DSpace website at https://dspace.lyrasis.org/rsp/

Tim 

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From: dspac...@googlegroups.com <dspac...@googlegroups.com> on behalf of Mandee Charl <graduate...@gmail.com>
Sent: Tuesday, May 9, 2023 2:34 PM
To: dspac...@googlegroups.com <dspac...@googlegroups.com>
Subject: [dspace-tech] Attention Tim Donahue

 

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