Re: Failed upload

[Tom Obrien]

Dear all, 

I am using Dspace7.6 running on Ubuntu22. We have been uploading content until a few days ago when it started saying "upload fail" when you try to upload content.

Kindly help me diagnose the issue.

Regards

[DSpace Technical Support]

Hi,

You'll need to track down the reason why the upload has failed.  It usually will be found in a detailed error message which may be either visible in your browser's DevTools, or in the backend logs.  See our troubleshooting guide for details on finding the error message: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)

Once you locate the detailed error message, you may wish to search our email archives to see if it's an error that others have found a solution to already.  If not, you can share it here and others may be able to provide advice.

Tim

[Carlos Henrique]

Hi, the same here (and same environment Dspace 7.6  and Ubuntu 22.04)

It was working fine until yesterday and today, users started to complain

 (in the submit page)

Assetstore appears to be fine (and owned by tomcat user), i can still access old items files via dspace

I've checked /var/log/tomcat9/catalina,out, /opt/dspace7/install/log/dspace.log and pm2 logs

This is the only error messages I see

3|dspace-ui  | The response for 'https://repositorio.ifro.edu.br/server/api/discover/browses/author/entries?sort=default,ASC&page=0&size=20&startsWith=Amorim,%20Juliane' has the self link 'https://repositorio.ifro.edu.br/server/api/discover/browses/author/entries?sort=default,ASC&page=0&size=20&startsWith=Amorim, Juliane'. These don't match. This could mean there's an issue with the REST endpoint

Our OAI pages shows error 500 but i couldn't find the cause

I've already rebooted the server, restarted tomcat and made a "pm2 stop / pm2 start", mvn package but no success

Any tips?

Thank you very much and sorry for english mistakes, lol

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Carlos Henrique L. Silva
Analista de Tecnologia da Informação

IFRO - Instituto Federal de Educação, Ciência e Tecnologia de Rondônia
Diretoria de Gestão de Tecnologia da Informação - DGTI
Coordenação de Suporte a Redes - CSR
Avenida Lauro Sodré, 6500 - Censipam - Aeroporto 

Porto Velho - RO - 76.821-001

+55 (69) 2182-9632 - www.ifro.edu.br

[Andrew K]

Try
systemctl edit tomcat9.service

Add the following line to the [Service] section
ReadWritePaths=/dspace

Then

systemctl restart tomcat9

вт, 8 квіт. 2025 р. о 23:49 Carlos Henrique <carlos....@ifro.edu.br> пише:

To view this discussion visit https://groups.google.com/d/msgid/dspace-tech/CAPZBNX-54Tm7SYHgJJ5ZmbJ6BXTDCrGHHhK%3DfUH-vr_80cgNiA%40mail.gmail.com.

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Best regards,

Andrew