I can't login to my Dspace Backend login.

[Phillip jan]

Hello! I tried to login to my dspace backend using my newly create administrator account in dir:  [dspace]/bin. But I cannot login. What username or password should I use to login to the dspace backend? Thank you in advance!

[Phillip jan]

my issue lies in the page: http://localhost:8080/server/login.html. I do not know what credentials I should input to be authorized. Last time i was able to login but i reinstalled dspace now i am having issues with it.  Can anyone help me pls? Thanks.

[Tim Donohue]

If you have just installed DSpace 7, then no default credentials are provided.  You will need to create an initial administrator account first from commandline by running [dspace]/bin/dspace create-administrator.  See step 14 of the Backend Install Guide: https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-BackendInstallation

Once you've created that initial admin, you can use that email & password to login to the DSpace frontend or backend.  If login isn't working for some reason, check the troubleshooting guide & common install issues:

https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)

and 

https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues

Tim

[Phillip jan]

Hi! I tried to log in using the account created by the [dspace]/bin/dspace create-administrator. Unfortunately, the same error persists. Also, I tried to create a new administrator but the same thing happened. 

[Phillip jan]

Im getting this in the logs: 

2022-02-08 13:38:30,228 INFO  unknown unknown org.dspace.authenticate.PasswordAuthentication @ anonymous::authenticate:attempting password auth of user="myemail"
2022-02-08 13:38:30,230 INFO  unknown unknown org.dspace.app.rest.security.EPersonRestAuthenticationProvider @ anonymous::failed_login:email= "myemail"  , result=2
2022-02-08 13:38:30,230 ERROR unknown unknown org.dspace.app.rest.security.StatelessLoginFilter @ Authentication failed (status:401)
org.springframework.security.authentication.BadCredentialsException: Login failed

at org.dspace.app.rest.security.EPersonRestAuthenticationProvider.authenticateNewLogin(EPersonRestAuthenticationProvider.java:129) ~[classes/:7.2]
        at org.dspace.app.rest.security.EPersonRestAuthenticationProvider.authenticate(EPersonRestAuthenticationProvider.java:76) ~[classes/:7.2]
        at org.springframework.security.authentication.ProviderManager.authenticate(ProviderManager.java:175) ~[spring-security-core-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.dspace.app.rest.security.StatelessLoginFilter.attemptAuthentication(StatelessLoginFilter.java:74) [classes/:7.2]
        at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.dspace.app.rest.security.StatelessAuthenticationFilter.doFilterInternal(StatelessAuthenticationFilter.java:102) [classes/:7.2]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.security.web.csrf.CsrfFilter.doFilterInternal(CsrfFilter.java:141) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.web.filter.CorsFilter.doFilterInternal(CorsFilter.java:92) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.security.web.header.HeaderWriterFilter.doHeadersAfter(HeaderWriterFilter.java:92) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:77) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:215) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
        at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.58]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.58]
        at org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:93) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.58]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.58]
        at org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:128) [spring-boot-2.2.6.RELEASE.jar:2.2.6.RELEASE]
        at org.springframework.boot.web.servlet.support.ErrorPageFilter.access$000(ErrorPageFilter.java:66) [spring-boot-2.2.6.RELEASE.jar:2.2.6.RELEASE]
        at org.springframework.boot.web.servlet.support.ErrorPageFilter$1.doFilterInternal(ErrorPageFilter.java:103) [spring-boot-2.2.6.RELEASE.jar:2.2.6.RELEASE]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:121) [spring-boot-2.2.6.RELEASE.jar:2.2.6.RELEASE]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.58]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.58]
        at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.58]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.58]
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:103) [spring-web-5.2.5.RELEASE.jar:5.2.5.RELEASE]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.58]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.58]
        at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:71) [log4j-web-2.17.1.jar:2.17.1]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.58]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.58]
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) [catalina.jar:9.0.58]
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) [catalina.jar:9.0.58]
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) [catalina.jar:9.0.58]
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) [catalina.jar:9.0.58]
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) [catalina.jar:9.0.58]
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) [catalina.jar:9.0.58]
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) [catalina.jar:9.0.58]
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:359) [catalina.jar:9.0.58]
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) [tomcat-coyote.jar:9.0.58]
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) [tomcat-coyote.jar:9.0.58]
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:889) [tomcat-coyote.jar:9.0.58]
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1735) [tomcat-coyote.jar:9.0.58]
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:9.0.58]
        at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:9.0.58]
        at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:9.0.58]
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:9.0.58]
        at java.lang.Thread.run(Thread.java:833) [?:?]

[Tim Donohue]

Hi,

Unfortunately, we'd need more information about your setup. That error message is just saying that either your email address or password was incorrect.  So, you may want to double check that your email is really "myemail" (which appears to be what you entered), and make sure you typed the password correctly. 

As an example, if you call "create-administrator", you are prompted for an email and a password.  If you enter the email "te...@test.edu" and password "testing123", then you'd have to enter "te...@test.edu" and "testing123" in the login form in order to authenticate.

If this doesn't help, then you may want to also check your other log files... maybe there's an second error in your Tomcat logs or Postgres logs which is resulting in this login failure.  You also should verify that when you call "create-administrator", no errors appear in your dspace.log (if they do, then the administrative user is not being created successfully).

Let us know on this list if you have further questions.

Tim

[Phillip jan]

So, I tried creating a new admin with an even easier password. now it works. Maybe there is some issue with the first few created admins. I located the eperson table in pgadmin 3, it shows that all of the admin emails are correct but i dont know about the password. Thanks for your time, Sir!