Hi Wanangwa,
This error could be caused by some missing or incorrect media filter settings. First, double check that you have
enabled the media filters you want to use (more details in the
configuration reference). For example, to use the "PDFBox JPEG Thumbnail" filter you would check that
dspace.cfg includes the lines:
filter.plugins = PDFBox JPEG Thumbnail
and
plugin.named.org.dspace.app.mediafilter.FormatFilter = org.dspace.app.mediafilter.PDFBoxThumbnail = PDFBox JPEG Thumbnail
Second, if you are running the command with -p to apply limited filters, you could check that the plugin name matches your config:
[dspace]/bin/dspace filter-media -p "PDFBox JPEG Thumbnail"
Best,
Lia