Request a Copy function - Email used

[Marc]

Dear List,

When a user uses the Request a Copy function it seems to send the email to the email address of the person that submitted the item originally. I am assumming that this is the eperson reference in the item table (dspace5.public.item.submitter_id). But there does not seem to be any interface (admin or otherwise) to change this. Is it possible to use a different email address, perhaps one held against the item or even the collection the item belongs to?

regards

Marc

[Mark H. Wood]

They can *all* be sent to a single "helpdesk" address. See:

https://wiki.duraspace.org/display/DSDOC6x/Request+a+Copy#RequestaCopy-Configurationparameters

You may be interested in the patch at:

https://github.com/DSpace/DSpace/pull/2115

which provides a way to direct these emails to the collection's
editors, and which may serve as an example if you wish to write your
own RequestItemSubmitterStrategy.

--
Mark H. Wood
Lead Technology Analyst

University Library
Indiana University - Purdue University Indianapolis
755 W. Michigan Street
Indianapolis, IN 46202
317-274-0749
www.ulib.iupui.edu

[Marc]

Thank you Mark,

Yes I looked at the helpdesk option, and initially dismissed it as not meeting our requirements. But thinking on this further it actually may be an option.

Thank you also for the example for directing the emails to the collections editor, this is very helpful.

kind regards

Marc