Dspace 7x User Interface starts to load but then spins (never fully loads)

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Muntashir

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Jul 11, 2022, 7:17:32 AM7/11/22

to DSpace Technical Support

i have tried to install dspace 7x (7.0 to 7.2.1) on windows platform. but always got the same problem, user interface can't be fully loaded. I have also tested the connection with 200 responses. i found an error message via browser consule 404 and on the network tab, showing an error in zone-evergreen.js:2845.

please help to solve this problem. thanks.

maybe this issue is similar to : https://stackoverflow.com/questions/68811629/dspace-does-not-load#new-answer

Test the connection to your REST API from the UI from the command-line.jpg

Tim Donohue

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Jul 11, 2022, 12:15:05 PM7/11/22

to Muntashir, DSpace Technical Support

Hi,

The screenshots you shared only seem to show a "404" error from the "google.analytics.key".. That's just telling us that you haven't yet configured a Google Analytics key, and it can be safely ignored. It has nothing to do with the UI not loading.

Have you checked for any other errors in the DevTools? Take a close look at our Troubleshooting guide here: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)

Chances are, if the UI is not responding, you may be seeing a CORS error, or similar (which implies the backend is not trusting your UI, and therefore refusing to send it results). If that's the case, the solution is in our Common Installation Issues at https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues

If that's not the problem, then I'd recommend stopping your UI entirely, and trying to run it in Dev Mode ('yarn start:dev') to see if you see other errors when it's run in that mode (again, use the Troubleshooting guide to look for errors).

Overall, when you see the UI spin, that's telling you that it cannot contact your backend. It's hard to say why it cannot contact your backend though until we locate the underlying error.

If you need more help, let us know on this list.

Tim

From: dspac...@googlegroups.com <dspac...@googlegroups.com> on behalf of Muntashir <rihs...@gmail.com>
Sent: Monday, July 11, 2022 3:56 AM
To: DSpace Technical Support <dspac...@googlegroups.com>
Subject: [dspace-tech] Dspace 7x User Interface starts to load but then spins (never fully loads)

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Muntashir

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Jul 13, 2022, 9:33:24 AM7/13/22

to DSpace Technical Support

Hi Tim,

Thank you for your reply. I have changed REST API / Backend configuration to trust the application. but the problem hasn't been solved yet. I have seen an error message in the REST API log:

(DSpace/log)

2022-07-13 14:51:09,279 INFO a43f92d7-7337-46e6-b08c-dde89b6aa067 c0a22d13-fe31-4c3b-9d8c-455ec7799ee7 org.dspace.app.rest.utils.DSpaceAPIRequestLoggingFilter @ Before request [GET /server/api/core/sites] originated from /
2022-07-13 14:51:09,683 ERROR a43f92d7-7337-46e6-b08c-dde89b6aa067 c0a22d13-fe31-4c3b-9d8c-455ec7799ee7 org.dspace.app.rest.exception.DSpaceApiExceptionControllerAdvice @ An exception has occurred (status:500)
java.lang.NullPointerException: Cannot invoke "Object.getClass()" because "modelObject" is null
at org.dspace.app.rest.converter.ConverterService.toRest(ConverterService.java:107) ~[classes/:7.2.1]
at org.dspace.app.rest.converter.ConverterService.toRestPage(ConverterService.java:203) ~[classes/:7.2.1]
at org.dspace.app.rest.repository.SiteRestRepository.findAll(SiteRestRepository.java:64) ~[classes/:7.2.1]
at org.dspace.app.rest.repository.SiteRestRepository$$FastClassBySpringCGLIB$$4fda3bbe.invoke(<generated>) ~[classes/:7.2.1]
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218) ~[spring-core-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:689) ~[spring-aop-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.dspace.app.rest.repository.SiteRestRepository$$EnhancerBySpringCGLIB$$8c26e29.findAll(<generated>) ~[classes/:7.2.1]
at org.dspace.app.rest.repository.DSpaceRestRepository.findAll(DSpaceRestRepository.java:238) ~[classes/:7.2.1]
at org.dspace.app.rest.repository.DSpaceRestRepository$$FastClassBySpringCGLIB$$615525f9.invoke(<generated>) ~[classes/:7.2.1]
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218) ~[spring-core-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:689) ~[spring-aop-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.dspace.app.rest.repository.SiteRestRepository$$EnhancerBySpringCGLIB$$8c26e29.findAll(<generated>) ~[classes/:7.2.1]
at org.dspace.app.rest.RestResourceController.findAll(RestResourceController.java:928) ~[classes/:7.2.1]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77) ~[?:?]
at jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:?]
at java.lang.reflect.Method.invoke(Method.java:568) ~[?:?]
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:190) ~[spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:138) ~[spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:105) ~[spring-webmvc-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:878) ~[spring-webmvc-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:792) ~[spring-webmvc-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87) ~[spring-webmvc-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1043) [spring-webmvc-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:943) [spring-webmvc-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) [spring-webmvc-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898) [spring-webmvc-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:655) [servlet-api.jar:4.0.FR]
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883) [spring-webmvc-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) [servlet-api.jar:4.0.FR]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) [tomcat-websocket.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:289) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.dspace.app.rest.filter.DSpaceRequestContextFilter.doFilter(DSpaceRequestContextFilter.java:45) [classes/:7.2.1]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.dspace.app.rest.filter.ContentLanguageHeaderResponseFilter.doFilter(ContentLanguageHeaderResponseFilter.java:51) [classes/:7.2.1]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.dspace.utils.servlet.DSpaceWebappServletFilter.doFilter(DSpaceWebappServletFilter.java:84) [dspace-services-7.2.1.jar:7.2.1]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:320) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:126) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:90) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:118) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:158) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.dspace.app.rest.security.AnonymousAdditionalAuthorizationFilter.doFilterInternal(AnonymousAdditionalAuthorizationFilter.java:67) [classes/:7.2.1]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.dspace.app.rest.security.StatelessAuthenticationFilter.doFilterInternal(StatelessAuthenticationFilter.java:102) [classes/:7.2.1]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.csrf.CsrfFilter.doFilterInternal(CsrfFilter.java:117) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.web.filter.CorsFilter.doFilterInternal(CorsFilter.java:92) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.header.HeaderWriterFilter.doHeadersAfter(HeaderWriterFilter.java:92) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:77) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:215) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178) [spring-security-web-5.2.2.RELEASE.jar:5.2.2.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:93) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:128) [spring-boot-2.2.6.RELEASE.jar:2.2.6.RELEASE]
at org.springframework.boot.web.servlet.support.ErrorPageFilter.access$000(ErrorPageFilter.java:66) [spring-boot-2.2.6.RELEASE.jar:2.2.6.RELEASE]
at org.springframework.boot.web.servlet.support.ErrorPageFilter$1.doFilterInternal(ErrorPageFilter.java:103) [spring-boot-2.2.6.RELEASE.jar:2.2.6.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:121) [spring-boot-2.2.6.RELEASE.jar:2.2.6.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:103) [spring-web-5.2.20.RELEASE.jar:5.2.20.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log4jServletFilter.java:71) [log4j-web-2.17.1.jar:2.17.1]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) [catalina.jar:9.0.64]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) [catalina.jar:9.0.64]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) [catalina.jar:9.0.64]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) [catalina.jar:9.0.64]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541) [catalina.jar:9.0.64]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) [catalina.jar:9.0.64]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) [catalina.jar:9.0.64]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) [catalina.jar:9.0.64]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) [catalina.jar:9.0.64]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:360) [catalina.jar:9.0.64]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) [tomcat-coyote.jar:9.0.64]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) [tomcat-coyote.jar:9.0.64]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:890) [tomcat-coyote.jar:9.0.64]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1787) [tomcat-coyote.jar:9.0.64]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:9.0.64]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat-util.jar:9.0.64]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat-util.jar:9.0.64]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:9.0.64]
at java.lang.Thread.run(Thread.java:833) [?:?]
2022-07-13 14:51:10,509 INFO a43f92d7-7337-46e6-b08c-dde89b6aa067 2c61970f-4565-49cc-a015-96c76e57b56a org.dspace.app.rest.utils.DSpaceAPIRequestLoggingFilter @ Before request [GET /server/api/authn/status] originated from /
2022-07-13 14:51:10,588 INFO a43f92d7-7337-46e6-b08c-dde89b6aa067 57cf70bf-2fde-41bc-b528-2265fc1b55f7 org.dspace.app.rest.utils.DSpaceAPIRequestLoggingFilter @ Before request [GET /server/api/config/properties/google.analytics.key] originated from /
2022-07-13 14:51:10,609 WARN a43f92d7-7337-46e6-b08c-dde89b6aa067 57cf70bf-2fde-41bc-b528-2265fc1b55f7 org.dspace.app.rest.exception.DSpaceApiExceptionControllerAdvice @ An exception has occurred (status:404)
2022-07-13 14:51:10,995 INFO a43f92d7-7337-46e6-b08c-dde89b6aa067 41170eea-35c5-4865-b292-b5cfeb8e3ed4 org.dspace.app.rest.utils.DSpaceAPIRequestLoggingFilter @ Before request [GET /server/api] originated from /
2022-07-13 14:51:11,115 INFO a43f92d7-7337-46e6-b08c-dde89b6aa067 0fe815e6-5a2c-40e5-8a65-053bbbb0b79d org.dspace.app.rest.utils.DSpaceAPIRequestLoggingFilter @ Before request [GET /server/api] originated from /
2022-07-13 14:51:11,239 INFO a43f92d7-7337-46e6-b08c-dde89b6aa067 105cbf36-184d-4511-9ad6-a2b7797712dc org.dspace.app.rest.utils.DSpaceAPIRequestLoggingFilter @ Before request [GET /server/api/discover/browses] originated from /

(Tomcat Log)

13-Jul-2022 15:13:55.042 WARNING [Thread-10] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-9] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:13:55.045 SEVERE [Thread-10] org.apache.catalina.loader.WebappClassLoaderBase.checkThreadLocalMapForLeaks The web application [server] created a ThreadLocal with key of type [java.lang.ThreadLocal] (value [java.lang.ThreadLocal@7436b893]) and a value of type [net.sf.saxon.expr.sort.LRUCache] (value [net.sf.saxon.expr.sort.LRUCache@2f0f7240]) but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.
13-Jul-2022 15:13:55.099 INFO [Thread-10] org.apache.coyote.AbstractProtocol.stop Stopping ProtocolHandler ["http-nio-8080"]
13-Jul-2022 15:13:55.116 INFO [Thread-10] org.apache.coyote.AbstractProtocol.destroy Destroying ProtocolHandler ["http-nio-8080"]
13-Jul-2022 15:15:00.964 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name: Apache Tomcat/9.0.64
13-Jul-2022 15:15:00.977 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built: Jun 2 2022 19:08:46 UTC
13-Jul-2022 15:15:00.977 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 9.0.64.0
13-Jul-2022 15:15:00.979 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name: Windows 7
13-Jul-2022 15:15:00.979 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version: 6.1
13-Jul-2022 15:15:00.980 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture: amd64
13-Jul-2022 15:15:00.980 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home: C:\Program Files\Java\jdk-17.0.3.1
13-Jul-2022 15:15:00.981 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version: 17.0.3.1+2-LTS-6
13-Jul-2022 15:15:00.981 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor: Oracle Corporation
13-Jul-2022 15:15:00.982 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE: C:\Program Files\Apache Software Foundation\Tomcat 9.0
13-Jul-2022 15:15:00.982 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME: C:\Program Files\Apache Software Foundation\Tomcat 9.0
13-Jul-2022 15:15:01.020 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=C:\Program Files\Apache Software Foundation\Tomcat 9.0
13-Jul-2022 15:15:01.020 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=C:\Program Files\Apache Software Foundation\Tomcat 9.0
13-Jul-2022 15:15:01.021 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=C:\Program Files\Apache Software Foundation\Tomcat 9.0\temp
13-Jul-2022 15:15:01.022 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
13-Jul-2022 15:15:01.022 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=C:\Program Files\Apache Software Foundation\Tomcat 9.0\conf\logging.properties
13-Jul-2022 15:15:01.023 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.lang=ALL-UNNAMED
13-Jul-2022 15:15:01.023 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.io=ALL-UNNAMED
13-Jul-2022 15:15:01.024 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
13-Jul-2022 15:15:01.024 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: exit
13-Jul-2022 15:15:01.024 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: abort
13-Jul-2022 15:15:01.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms128m
13-Jul-2022 15:15:01.025 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx256m
13-Jul-2022 15:15:01.043 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: [C:\Program Files\Apache Software Foundation\Tomcat 9.0\bin;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Program Files\Java\jdk-17.0.3.1\bin;C:\Program Files\Common Files\Oracle\Java\javapath;C:\ProgramData\Oracle\Java\javapath;C:\Windows\System32;C:\Program Files (x86)\Kofax\Imgctls\bin;C:\xampp\php;c:\Python27\;c:\Python27\scripts\;C:\Program Files\Microsoft SQL Server\120\Tools\Binn\;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files\gs\gs9.56.1\bin;C:\Program Files\Java\jdk-17.0.3.1\bin;C:\ANT\bin;C:\MAVEN\bin;C:\SOLR\bin;C:\Program Files\nodejs\;C:\Program Files (x86)\Yarn\bin\;.]
13-Jul-2022 15:15:01.976 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
13-Jul-2022 15:15:02.049 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [1630] milliseconds
13-Jul-2022 15:15:02.148 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
13-Jul-2022 15:15:02.148 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.64]
13-Jul-2022 15:15:02.165 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\docs]
13-Jul-2022 15:15:02.903 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\docs] has finished in [737] ms
13-Jul-2022 15:15:02.904 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\manager]
13-Jul-2022 15:15:03.035 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\manager] has finished in [131] ms
13-Jul-2022 15:15:03.036 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\ROOT]
13-Jul-2022 15:15:03.092 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\ROOT] has finished in [56] ms
13-Jul-2022 15:15:03.093 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\server]
13-Jul-2022 15:15:21.195 INFO [main] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
13-Jul-2022 15:16:06.807 INFO [main] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
13-Jul-2022 15:16:06.885 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\server] has finished in [63,791] ms
13-Jul-2022 15:16:06.892 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]
13-Jul-2022 15:16:06.976 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [64925] milliseconds
13-Jul-2022 15:16:06.977 INFO [Thread-7] org.apache.coyote.AbstractProtocol.pause Pausing ProtocolHandler ["http-nio-8080"]
13-Jul-2022 15:16:06.977 INFO [Thread-7] org.apache.catalina.core.StandardService.stopInternal Stopping service [Catalina]
13-Jul-2022 15:16:07.277 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [Thread-4] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.dspace.service.impl.HttpConnectionPoolService$IdleConnectionMonitorThread.run(HttpConnectionPoolService.java:176)
13-Jul-2022 15:16:07.283 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-1] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:16:07.283 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-2] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:16:07.284 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-3] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:16:07.291 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-4] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:16:07.292 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-5] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:16:07.294 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-6] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:16:07.296 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-7] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:16:07.301 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-8] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:16:07.309 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-9] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)
13-Jul-2022 15:16:07.310 WARNING [Thread-7] org.apache.catalina.loader.WebappClassLoaderBase.clearReferencesThreads The web application [server] appears to have started a thread named [quartzScheduler_Worker-10] but has failed to stop it. This is very likely to create a memory leak. Stack trace of thread:
java...@17.0.3.1/java.lang.Object.wait(Native Method)
org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:568)

please help to identify the error.

Tim Donohue

unread,

Jul 13, 2022, 4:25:10 PM7/13/22

to Muntashir, DSpace Technical Support

Hi,

This sounds like the same error which was reported in this other dspace-tech thread: https://groups.google.com/g/dspace-tech/c/F6qtImSF5Yo/m/8UzFbk9_BgAJ

The problem is likely that you may not have successfully run all the database migrations on your database before starting the DSpace backend. See that link for tips on how to fix it.

Tim

From: dspac...@googlegroups.com <dspac...@googlegroups.com> on behalf of Muntashir <rihs...@gmail.com>

Sent: Wednesday, July 13, 2022 8:33 AM

To: DSpace Technical Support <dspac...@googlegroups.com>

Subject: Re: [dspace-tech] Dspace 7x User Interface starts to load but then spins (never fully loads)

To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/b8a13d6d-fe86-47b9-a68f-e31312e6ce6an%40googlegroups.com.

Muntashir

unread,

Jul 17, 2022, 10:36:37 AM7/17/22

to DSpace Technical Support

Hi,

it works. problem solved. thanks Tim.

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