how to solve 500 Service Unavailable on a networked PC
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Marshal Phiri
Nov 23, 2023, 8:52:59 AM11/23/23
to DSpace Technical Support
I have successfully installed DSpace 7.6 on an ubuntu 22.04 lts as well as configured the PC to be accessible on LAN using IP address. However, client PCs redirect to 500 Service Unavailable when accessing the dspace 7 on LAN. Your assistance will be greatly appreciated.
DSpace Technical Support
Dec 1, 2023, 6:01:01 PM12/1/23
to DSpace Technical Support
The first step to fixing any error is to find the underlying error message. Use the Troubleshooting Guide for details: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)
Without finding the underlying error, it's not possible for anyone else to help. That 500 exception is a generic error that just means "something went wrong" or "the frontend cannot communicate with the backend". You need to find the underlying error for details as to why that problem is occurring.
Once you find that underlying error, you should check the Common Installation Issues to see if it's fix is described there: https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues
Without finding the underlying error, it's not possible for anyone else to help. That 500 exception is a generic error that just means "something went wrong" or "the frontend cannot communicate with the backend". You need to find the underlying error for details as to why that problem is occurring.
Tim
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