DSpace 7 on Ubuntu 22.04 LTS Showing 500 Errors After Initial Interface Load

[Mahesh Palamuttath]

I have installed DSpace 7 on an Ubuntu 22.04 LTS server. The application is made available via a static public IP address. After setting up port forwarding, the DSpace interface loads initially, but shortly after, it shows 500 errors. I need assistance in identifying and resolving the issue.  

Mahesh Palamuttath

Mob: +91 9567 664 972

Website: https://maheshpalamuttath.info/

Blog: https://libtechnophile.blogspot.com/

[DSpace Technical Support]

Hi,

I'd recommend following the steps in our Troubleshooting guide to locate the source of the 500 error:  https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.xor8.x   The underlying error may appear either in your browser's DevTools Console or in the backend logs.

You may find it's one of these Common Installation Issues (which are often the result of misconfigurations): https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-CommonInstallationIssues

Tim

[Mahesh Palamuttath]

in the LAN it is working perfectly, while making it publicly via static ip faces this problem

Mahesh Palamuttath

--
All messages to this mailing list should adhere to the Code of Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx
---
You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to dspace-tech...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/3bb3536e-b3e5-4a49-a673-ef6a1b15dbb5n%40googlegroups.com.