I would carefully check the SP configuration, specifically
'attribute-map.xml'. You need to talk to the people who run the IDP
and find out what labels they used for the user's given name, surname,
email address and unique identifier. These should be mapped to the
request header names that DSpace is expecting: SHIB-GIVENNAME,
SHIB-SURNAME, SHIB-MAIL, and SHIB-NETID using 'Attribute' elements in
'attribute-map.xml'. Different organizations may use different
attribute names to refer to the same user qualities in their IDP
configurations, so you need to map the ones your organization is using.
--
Mark H. Wood
Lead Technology Analyst
University Library
Indiana University - Purdue University Indianapolis
755 W. Michigan Street
Indianapolis, IN 46202
317-274-0749
www.ulib.iupui.edu