ORCID lookup extremely slow

[Graham Faulkner]

Hi all,

 

We are experiencing incredibly long lookup times for ORCIDs in the author lookup in submission form. We are running DSpace 5.10 on Ubuntu, running XMLUI Mirage 2.

 

Sometimes the lookup is ~10 seconds (which already feels a little slow, IMO), but today it is stretching to 2-3 MINUTES for a lookup to complete.

 

I tested on demo.dspace.org and it was experiencing timeouts for the ORCID lookup, so I’m wondering if it’s an issue at ORCID. Is anyone else experiencing delays in the lookup?

 

If I go to orcid.org directly and do an author search in the UI, it’s almost instantaneous.

 

Any pointers are appreciated.

 

Cheers,

Graham

 

-----------------------------------------
Graham Faulkner
Web Developer / Programmer
Digital Initiatives, Library
University of Waterloo
Waterloo, Ontario N2L 3G1 CANADA
519-888-4567 x42461
graham....@uwaterloo.ca

 

[darryl....@usask.ca]

We're seeing the same behavior.  I can't offer and help or pointers yet.  I was just going to do a fresh install of DSpace to rule out any local customizations we've done; it's good to know the issue appears to not just be us.

- Darryl

Darryl Friesen, BSc
Programmer/Analyst

University of Saskatchewan
ICT / University Library

[Graham Faulkner]

Thanks for the feedback Darryl – glad to know we’re not alone! Yesterday and today the response times are much better (10-15 second range), so perhaps it was a momentary hiccup at ORCID.

 

Cheers,

 

Graham

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