Statistics showing 'No data available'

[sumit kaushik]

Hi I am not able to see any data when i click on 'Statistic' tab. its showing 'No data available' .My usage-statistics.cfg contains below  values 
#View/download statistics
usage-statistics.authorization.admin.usage=false
#Search/search result statistics
usage-statistics.authorization.admin.search=true
#Workflow result statistics
usage-statistics.authorization.admin.workflow=true

[Tim Donohue]

If your statistics are empty, then either one of two things may be happening:

1. It's possible your statistics actually are empty... DSpace will not count hits/accesses from 127.0.0.1 (or localhost).  So, it's not possible to generate statistics if you are only accessing the site via localhost or a private IP.

2. Or, it's possible that something is wrong with your Solr setup (or specifically the "statistics" core installed in Solr during the Installation process).

If the problem is #2, then you should see errors in either the User Interface or in the backend logs.  To locate those errors, see our troubleshooting guide: https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)

If you need more help, let us know on this list.

Tim

[sumit kaushik]

I am checking from remote system not local system.
In the network tab of browser i can see the api/statistics/viewevents API getting executed successfully. I am not seeing any errors logs either.

1. Request URL:
   http://dspace7server-imu.refread.com/server/api/statistics/viewevents
2. Request Method:
   POST
3. Status Code:
   201 Payload - {"targetId":"406bf574-2cef-4d42-b68d-c444a00cf7e9","targetType":"site"}.