Unable to update DropSync 3 on MacOS Sonoma

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Lyle M. (XizorBlackSun)

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Mar 6, 2024, 4:08:22 PMMar 6
to DropSync
Anyone else having this issue?

When I go to run the update, it tells me there's an error and the only option is to cancel.

I'm on macOS Sonoma, Version 14.2.1 (23C71). Attempting to update DropSync 3 from Version 3.2.5 (2457) to 3.2.6:

Screenshot 2024-03-06 at 1.02.23 PM.png

Every time I try to run the update, I just keep getting the same error, and it's been happening for months now:

Screenshot 2024-03-06 at 1.02.39 PM.png

Any thoughts? Should I just delete the version of the app I have, and re-download it from the Mac App Store?

-Lyle

Ira Cooke

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Mar 6, 2024, 4:24:06 PMMar 6
to drop...@googlegroups.com
Dear Lyle,

Thanks very much for raising this issue here. Hopefully my answer will help you and also others who see this post.

Unfortunately the version you have has a broken updater. I certainly hope I dont make this mistake again and apologise for the bug. In order to get the latest version (and back on to updates) you can download the “free trial” version from my website (http://www.mudflatsoftware.com/) . If you already have a license this should recognise your license and you will be able to just use the app as normal.

Best wishes
Ira


> On 7 Mar 2024, at 7:08 am, Lyle M. (XizorBlackSun) <lyl...@gmail.com> wrote:
>
> Anyone else having this issue?
>
> When I go to run the update, it tells me there's an error and the only option is to cancel.
>
> I'm on macOS Sonoma, Version 14.2.1 (23C71). Attempting to update DropSync 3 from Version 3.2.5 (2457) to 3.2.6:
>
> <Screenshot 2024-03-06 at 1.02.23 PM.png>
>
> Every time I try to run the update, I just keep getting the same error, and it's been happening for months now:
>
> <Screenshot 2024-03-06 at 1.02.39 PM.png>
>
> Any thoughts? Should I just delete the version of the app I have, and re-download it from the Mac App Store?
>
> -Lyle
>
>
> --
> You received this message because you are subscribed to the Google Groups "DropSync" group.
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> To view this discussion on the web visit https://groups.google.com/d/msgid/dropsync/4e82b5cc-fc8b-490e-8d01-1644bbc0fe46n%40googlegroups.com.
> <Screenshot 2024-03-06 at 1.02.39 PM.png><Screenshot 2024-03-06 at 1.02.23 PM.png>

Lyle M. (XizorBlackSun)

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Mar 6, 2024, 4:45:41 PMMar 6
to DropSync
Excellent! Thank you, Ira!

-Lyle
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