Ijust had this problem (why I found this thread) and I was able to fix it by pushing the c, e, and d button at the same time and hold them down for a few seconds. I have no idea what caused it why this fixed but might be worth a shot.
Keyboards are constructed as a grid of rows and columns. Pressing a key connects a row to a column, which is how the key is identified. When a whole row or column stops working (3,e,d,c is a column), and only a single row or column, it is usually not the individual keys. It is more likely to be the internal wiring of the keyboard.
The row and column circuit traces often connect to ribbon cables that go to a separate little circuit board. Those ribbon cables can develop a bad connection, the circuit trace for the column or row can get damaged or have a bad solder joint, or there can be a failure on that little circuit board. If you have some technical skills, you might be able to identify the problem and repair it. There are a number of online tutorials, such as this one.
If the problem involves multiple keys that are not entire rows or columns (e.g., a whole column plus some other keys), the problem is often that something spilled on the keyboard. There are many sources on how to try to repair that.
It sounds a hardware problem being in a line like that. Clean the keyboard with a can of compressed air, see if there's anything sticking under those keys. Be careful, you might shift whatever it is to somewhere worse or tricky to get to. If you want to, you might be able to remove the keyboard for better access. If it's a fairly popular laptop, a google of "laptop name remove keyboard" should find a tutorial or video.
First I'd try cleaning it in case dirt got underneath the keyboard. If you have a compressed air can, spray it underneath the keys while holding the laptop so the keyboard faces downward. If you don't have a compressed air can, blow on it!
Just had this problem. Luckily, the solution was simple. I popped out the offending keys using a delicately placed pencil. I then spotted a hair and removed it. Popped the keys back in and voila - good as new.
It is often hard to diagnose why your laptop keyboard is not working. You can first identify your problem by the process of elimination and once you pick the right problem you can then find out how to fix it.
You can still do a couple of things to check and fix your laptop keyboard not working issue. The first step is to verify if something is wrong with your keyboard internally or there is a software glitch/bug that prevents OS from recognizing keystrokes. Once you figure this out it becomes a lot easier to find a correct solution. The below-mentioned guide is specifically for laptops running on Windows OS.
You can reboot your computer and try to enter the UEFI or BIOS. Once you restart your computer it will tell you which key to press along the bottom of the screen to enter this mode. Typically it is the Delete Escape or some other key you need to press as your computer turns on, this information is displayed on the screen when you turn on your system.
If you are unable to navigate through BIOS with your keyboard there is a good chance that the problem is related to your hardware. If you can navigate through BIOS and the keys without any issues then maybe the problem lies within the software.
If any of the items in this section has a yellow exclamation mark right next to then it indicates that you have a problem. Even if there is no exclamation mark we recommend that you right-click your keyboard menu and choose to uninstall the driver. Now all you have to do is reboot your PC and Windows will automatically grab the original drivers for your keyboard which may make your keyboard work again.
The majority of laptop users have a habit of regularly munching snacks when using their laptop at home which makes it easy for bread crumbs and other small food pieces to become lodged between keys. Here are a few steps that you will need to take,
This does not happen very often but a laptop battery that is located under the keyboard can cause problems as batteries tend to overheat. If you have a laptop with a removable battery. You can shut down the laptop remove the battery then plug in the power cable. Try to turn on your laptop without the battery installed using only the AC power.
If your keyboard is working again when the battery is removed you may just need to replace your battery. But be sure to get the OEM batteries from the manufacturer of the laptop. Also, we do not recommend you to purchase batteries from third-party suppliers for safety reasons.
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